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- Tasks: Plan and deliver creative marketing campaigns to boost Zoom's brand and customer engagement.
- Company: Join Ocado Retail, the UK's largest online supermarket with a vibrant team culture.
- Benefits: Enjoy hybrid working, health perks, discounts, and a supportive work environment.
- Why this job: Be part of a fast-paced team driving innovation in the grocery market.
- Qualifications: Experience in marketing, creativity, and data-driven decision-making required.
- Other info: Opportunity for career growth in a dynamic, start-up style environment.
The predicted salary is between 36000 - 60000 £ per year.
Contract type: Permanent
Location: Hatfield (Hybrid working - 3 days in the office)
Working hours per week: 40 hours
Level: Associate
Application Closing Date: Thursday 12th March 2026
About us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands.
This is a rare opportunity to become a key member of the CRM team, within a wider dynamic and growing Zoom team, working to rapidly scale the business as we expand across London and further afield to win in the fast-growing immediacy grocery market.
About the team and the role
Working closely with the wider Customer team and reporting to the Senior Customer Lead, the Senior Marketing Executive is responsible for planning and delivering marketing campaigns that provide a clear and strong motivation for people to shop with Zoom. Your mission is to accelerate Zoom by Ocado’s market share and brand love, driving measurable customer acquisition and retention through the execution of data-led, creative omni-channel strategies that champion the speed and quality of our service.
As part of a lean, "start-up" style team, you will thrive on autonomy and self-management. You will be expected to translate customer needs into persuasive creative communications, leveraging data to ensure every message hits the mark.
What you’ll do
- Execution & Trade: Manage the trade marketing calendar, coordinating with Customer, Ecom and Trade teams to bring commercial initiatives to life seamlessly across all touchpoints. Lead both the strategic planning and practical execution phases, aligning Creative, Digital, Retention, and Ecom teams to ensure cohesive, on-brand, and on-time omni-channel delivery.
- Brand & Social: Take full ownership of Zoom’s social platforms, managing the end-to-end campaign calendar, including content creation. Partner with acquisition on establishing an influencer partnership strategy. Drive creative collaboration: Partner closely with the in-house creative team to conceptualise innovative campaigns and continuously refine the Zoom brand identity.
- Analysis & Insight: Drive data-led decision making: Leverage commercial data and customer insights to develop recommendations and optimisation for future campaigns. Performance reporting: Oversee regular reporting on channel performance and key KPIs, delivering everything from weekly trade updates to deep-dive post-campaign analysis.
Who you are
- Brand-Centric & Commercially Driven: You don’t just execute campaigns; you drive brand growth and tangible business results. You are comfortable making data-driven trade-offs to balance brand equity with hard commercial targets.
- Foodie & Consumer Obsessed: You are genuinely passionate about food and culture. You understand what drives customers to shop, cook, and indulge—and you know how to tap into those cravings through compelling marketing.
- Rigorous Attention to Detail: Whether it’s signing off social copy, checking budget spreadsheets, or reviewing creative assets, you ensure 100% accuracy and brand consistency before anything goes live.
- Collaborative Influencer: You possess excellent communication skills, capable of building productive relationships across a diverse matrix.
- Agile & Proactive: You embody a "start-up" mindset. In the world of rapid delivery, you are willing to roll up your sleeves—whether that’s jumping on a sudden social trend, adjusting a plan due to stock availability, or leading a strategic deep-dive.
- Insight-Led & Curious: You are naturally inquisitive. You challenge the status quo and use data to find the next opportunity for optimisation in the marketing funnel.
- Marketing Toolkit: You are comfortable behind the lens. Proven experience filming mobile-first content, editing high-quality Reels (using native tools, CapCut, or InShot), and managing the upload process is essential.
What’s in it for you
By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal.
- Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
- Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.
- Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.
Your Application and AI
In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don’t lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you’re a great fit for us.
Everyone’s welcome
Senior Marketing Executive (Zoom) in Hatfield employer: Ocado Retail Ltd
Contact Detail:
Ocado Retail Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Marketing Executive (Zoom) in Hatfield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Ocado or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of past campaigns, bring them along to interviews. It’s a great way to demonstrate your creativity and data-driven approach.
✨Tip Number 3
Be ready to discuss trends! Stay updated on the latest marketing strategies and consumer behaviours. Showing that you’re in the know can really impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team at Ocado.
We think you need these skills to ace Senior Marketing Executive (Zoom) in Hatfield
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passions and experiences that make you a great fit for the Senior Marketing Executive role.
Tailor Your Application: Make sure to customise your application to highlight how your skills align with what we’re looking for. Refer to specific points in the job description and show us how your experience can help accelerate Zoom by Ocado’s market share.
Show Off Your Creativity: As a marketing whizz, we expect you to bring some creative flair to your application. Whether it’s through your writing style or the way you present your ideas, make sure it reflects your innovative approach to marketing!
Check Your Details: Before hitting send, double-check your application for any typos or errors. Attention to detail is key in our world, and we want to see that you can deliver polished work right from the start. Remember, accuracy matters!
How to prepare for a job interview at Ocado Retail Ltd
✨Know Your Stuff
Before the interview, dive deep into Ocado Retail and Zoom. Understand their mission, values, and recent campaigns. This will not only help you answer questions but also show your genuine interest in the company.
✨Showcase Your Creativity
As a Senior Marketing Executive, creativity is key. Prepare examples of past campaigns you've worked on, especially those that were data-driven and innovative. Be ready to discuss how you can bring fresh ideas to Zoom's marketing strategies.
✨Be Data-Driven
Since the role emphasises data-led decision making, come prepared with insights from your previous roles. Discuss how you've used data to optimise campaigns and drive results. This will demonstrate your analytical skills and understanding of the market.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, upcoming projects, or how success is measured in the role. This shows you're engaged and thinking about how you can contribute to the team's success.