At a Glance
- Tasks: Lead and motivate a team of LGV drivers while managing fleet operations.
- Company: Join Ocado, the world's largest online grocery retailer, known for innovation.
- Benefits: Competitive salary, flexible shifts, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on safety and employee wellbeing.
- Why this job: Be part of a forward-thinking company revolutionising grocery shopping.
- Qualifications: Experience in team management and strong customer service skills required.
The predicted salary is between 30000 - 40000 € per year.
Location: Dordon, UK
Shift Pattern: 4 on 4 off (including both day and night shifts)
Ocado is the world’s largest dedicated online grocery retailer, built on innovation, efficiency, and unparalleled customer service. We are looking for a motivated and experienced LGV Shift Supervisor to join our dynamic logistics team in Erith. This is a fantastic opportunity to develop your leadership career with a forward-thinking company that is revolutionizing the way people shop.
Your Key Responsibilities
- People Management
- Lead, mentor, and motivate a team of LGV drivers, providing effective feedback and support to foster their success.
- Professionally handle employee issues in line with company policies and procedures.
- Collaborate with the training team to successfully onboard new employees and coordinate any remedial training required.
- Cultivate a positive and inclusive working environment to boost morale, promote excellence, and minimize employee churn.
- Shift And Fleet Management
- Oversee the day-to-day management of our vehicle fleet, ensuring maximum availability and safety.
- Record and monitor vehicle defects, manage the driver defect process, and coordinate with fleet technicians.
- Manage vehicle breakdowns and recovery efficiently to minimize operational disruption.
- Monitor and administer vehicle systems, including Samsara maintenance and temperature monitoring.
- Handle administrative tasks such as unit downloads, trailer wash cycles, and tracking missing mileage.
- Conduct workplace inspections, yard checks, and audits to ensure compliance.
- Health & Safety
- Champion a safety-first culture, ensuring all tasks are performed in line with training and Safe Systems of Work.
- Ensure you and your team observe all site safety rules and use appropriate PPE.
- Report all accidents, incidents, and potential hazards immediately to your line manager.
Minimum Requirements
- Proven experience in managing or supervising teams, particularly large groups.
- Strong internal and external customer service skills.
- A current and valid UK Driving Licence.
Preferred Qualifications
- Excellent knowledge of the UK Highway Code, EU driving regulations, and Working Time Directives.
- Effective communication skills with the ability to liaise with various stakeholders and service providers.
- Familiarity with standard HR policies and procedures.
- Previous experience in an FMCG (Fast-Moving Consumer Goods) environment, fleet management, and health and safety.
LGV Shift Supervisor in Tamworth employer: Ocado Logistics
Ocado is an exceptional employer, offering a vibrant work culture that prioritises innovation and employee development. As an LGV Shift Supervisor in Dordon, you will benefit from a supportive environment that encourages leadership growth, alongside competitive benefits and a commitment to health and safety. Join us in revolutionising online grocery retail while enjoying a balanced shift pattern that promotes work-life harmony.
StudySmarter Expert Advice🤫
We think this is how you could land LGV Shift Supervisor in Tamworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry, especially those who work at Ocado or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching Ocado's values and recent innovations. We want you to show how your experience aligns with their mission of revolutionising grocery shopping. Tailor your answers to reflect their focus on efficiency and customer service.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've successfully managed teams or handled tricky situations. This will help you demonstrate your people management skills during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for motivated individuals like you to join our dynamic team.
We think you need these skills to ace LGV Shift Supervisor in Tamworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the LGV Shift Supervisor role. Highlight your experience in managing teams and any relevant logistics or fleet management skills. We want to see how you can bring your unique flair to our dynamic team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our values at Ocado. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Leadership Skills:As a Shift Supervisor, leadership is key. In your application, share specific examples of how you've successfully led teams in the past. We’re looking for those moments where you’ve motivated others and handled challenges like a pro!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Ocado Logistics
✨Know Your Stuff
Make sure you brush up on your knowledge of the UK Highway Code and EU driving regulations. Being able to discuss these confidently will show that you're serious about the role and understand the responsibilities that come with it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed or motivated a team in the past. Think about specific situations where you handled employee issues or improved team morale, as this will demonstrate your capability to lead effectively.
✨Be Safety Savvy
Familiarise yourself with health and safety protocols relevant to the logistics industry. Be ready to discuss how you would champion a safety-first culture and ensure compliance among your team, as this is crucial for the role.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to fleet management and employee training. This not only shows your interest in the position but also gives you insight into their operations and culture.
