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- Tasks: Drive positive change through employee relations and manage ER casework from start to finish.
- Company: Join Ocado Logistics, a forward-thinking company that values creativity and diversity.
- Benefits: Enjoy flexible working, private medical cover, generous leave, and shopping perks.
- Why this job: Make a real impact in a dynamic environment while supporting a diverse workforce.
- Qualifications: Previous ER experience and knowledge of UK employment law are essential.
- Other info: Great career growth opportunities with 87% of roles filled internally.
The predicted salary is between 36000 - 60000 £ per year.
Location: Hybrid - 2 days a week onsite in our Purfleet Customer Fulfillment Centre, RM15 4EW.
Permanent: Full Time, 40 hours per week.
Are you an innovative, ‘outside-the-box’ thinker with a passion for driving positive change through employee relations? We’re looking for a confident and proactive ER Advisor to join our dynamic People Team – someone ready to take full ownership of all ER casework for our Head Office population.
This isn’t a back-seat, supportive role. You'll be the go-to expert for ER matters in our Head Office – leading, influencing, and owning cases from start to finish. That means managing the full spectrum of ER activity (grievances, disciplinaries, investigations, etc.), but also spotting trends in data, identifying root causes, and collaborating with the wider People team to improve the colleague experience and drive long-term, people-first solutions.
Our Employee Relations Advisors operate as a helpful ‘hub’ of employee relations support for the Ocado Logistics management team. At the forefront of employee relations, they support a team of approximately 400 managers across the business, taking ownership of ER cases, including high-level disciplinaries, appeals, grievances, short-term and long-term sickness, data reporting and more - no two days truly are the same!
Why Join Us as an Employee Relations Advisor at Ocado Logistics?
- Work you will be proud of: Join Ocado as our talented Employee Relations Advisor and enjoy the opportunity to make a valuable difference, where your ideas are heard and creativity is embraced. Be a champion for diversity and inclusion across the organisation.
- Flexibility: Work-life balance is a priority at Ocado. This role offers hybrid working, with 2x days in the office and the remaining 3x days working from home!
- Be empowered: This role offers the perfect blend of independence and support. You'll have the autonomy to manage your own caseload, but you’ll also have the support of a dedicated team to help you grow and develop. We nurture our people to success, offering career pathway opportunities and development plans - 87% of our salaried roles are filled by internal colleagues!
Am I the right fit?
To be successful in this role, you will need previous ER experience gained within a fast-paced, high-volume environment, combined with:
- Up to date knowledge of UK employment law
- A highly organised approach with the ability to prioritise and multitask when dealing with volume cases.
- The ability to keep accurate records of all actions and documentation relating to cases being managed through to conclusion. Including being present in some meetings and taking notes.
- The passion to embrace initiatives that improve performance, attendance, retention and the overall employee experience
- CIPD qualifications, desirable
If you are passionate about Employee Relations and have experience providing advice and supporting managers across a broad spectrum of ER areas, we encourage you to apply. Even if you don’t meet all the criteria, your unique perspective and enthusiasm could be a valuable addition to our team.
Your previous roles or experience may have included: Employee Relations Advisor, Employee Relations Specialist, Employee Relations Case Officer, ER Case Handler or HR Advisor.
Your Next Steps
Once you apply, our friendly Talent Acquisition team will review your application. If successful our team will contact you to schedule an informal conversation to discuss your suitability for the role and answer any questions you may have.
What we offer you
- Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
- Private Medical Cover: Rest easy with comprehensive private medical insurance.
- Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
- Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
- Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
- Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
- Share Schemes: Join exciting share plans to participate in our success.
- Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants.
- Financial Protection: We offer Income Protection and Life Assurance for financial security.
About Ocado Logistics
Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We’re all in it together - not afraid to roll up our sleeves and get stuck in.
Join Ocado Logistics, where there are bags of possibilities.
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
Employee Relations Specialist in South Ockendon employer: Ocado Logistics
Contact Detail:
Ocado Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Specialist in South Ockendon
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ocado Logistics on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your ER knowledge. Be ready to discuss real-life scenarios where you've handled grievances or disciplinaries. Show us how you’ve made a positive impact in previous roles!
✨Tip Number 3
Don’t just wait for the call! Follow up after your application with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Be yourself during the interview! We want to see your personality shine through. Share your passion for employee relations and how you can contribute to making Ocado a better place for everyone.
We think you need these skills to ace Employee Relations Specialist in South Ockendon
Some tips for your application 🫡
Show Your Passion for ER: When writing your application, let your enthusiasm for Employee Relations shine through! Share specific examples of how you've driven positive change in previous roles. We love seeing candidates who are genuinely excited about making a difference.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight your relevant experience and skills that match the job description. Use keywords from the listing to show us you understand what we're looking for. It helps us see why you're the perfect fit!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see your qualifications and experiences at a glance!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and submit your details!
How to prepare for a job interview at Ocado Logistics
✨Know Your ER Basics
Brush up on your knowledge of UK employment law and employee relations best practices. Be ready to discuss how you've applied this knowledge in previous roles, especially in high-volume environments.
✨Showcase Your Organisational Skills
Prepare examples that highlight your ability to manage multiple cases simultaneously. Discuss how you prioritise tasks and keep accurate records, as these skills are crucial for the role.
✨Demonstrate Your Problem-Solving Skills
Think of specific instances where you've identified root causes of issues and implemented solutions. Be prepared to share how you’ve driven positive change in employee relations.
✨Emphasise Your Team Spirit
This role involves collaboration with a wider People team, so be ready to talk about how you work well with others. Share experiences where you’ve supported colleagues or contributed to team success.
