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- Tasks: Lead and manage employee relations cases, driving positive change in a dynamic environment.
- Company: Join Ocado Logistics, a collaborative and innovative company focused on people-first solutions.
- Benefits: Enjoy flexible work, private medical cover, generous leave, and shopping perks.
- Other info: Great career growth opportunities with 87% of roles filled internally.
- Why this job: Make a real impact on employee experience while championing diversity and inclusion.
- Qualifications: Previous ER experience and knowledge of UK employment law are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Hybrid - Purfleet Customer Fulfillment Centre, RM15 4EW. Permanent: Full Time, 40 hours per week.
Are you an innovative, ‘outside-the-box’ thinker with a passion for driving positive change through employee relations? We’re looking for a confident and proactive Employee Relations Advisor to join our dynamic People Team.
Responsibilities
This isn’t a back-seat, supportive role. You’ll be the go-to expert for ER matters in our Purfleet site, leading, influencing, and owning cases from start to finish. That means managing the full spectrum of ER activity (grievances, disciplinaries, investigations, etc.), but also spotting trends in data, identifying root causes, and collaborating with the wider People team to improve the colleague experience and drive long-term, people-first solutions. Our Employee Relations Advisors operate as a helpful ‘hub’ of employee relations support for the Ocado Logistics management team. You will support a team of approximately 400 managers across the business, taking ownership of ER cases, including high-level disciplinaries, appeals, grievances, short-term and long-term sickness, data reporting and more.
Why Join Us as an Employee Relations Advisor
- Work you will be proud of: Join Ocado as our Employee Relations Advisor and contribute to meaningful improvements where ideas are heard and creativity is embraced.
- Be a champion for diversity and inclusion across the organisation.
- Flexibility: Work-life balance is a priority at Ocado. This role offers hybrid working, with 2 days in the office and 3 days working from home.
- Be empowered: You will manage your own caseload with autonomy, while receiving support from a dedicated team. We offer career pathway opportunities and development plans; 87% of salaried roles are filled internally.
Am I the Right Fit?
To be successful in this role, you will need previous ER experience within a fast-paced, high-volume environment, plus:
- Up to date knowledge of UK employment law
- Highly organized with the ability to prioritise and multitask when dealing with volume cases
- Ability to keep accurate records of all actions and documentation relating to cases from start to finish
- Notes-taking in meetings as needed
- Passion to embrace initiatives that improve performance, attendance, retention and the overall employee experience
- CIPD qualifications, desirable
If you are passionate about Employee Relations and have experience providing advice and supporting managers across a broad spectrum of ER areas, we encourage you to apply. Your unique perspective and enthusiasm could be a valuable addition to our team.
Your previous roles or experience may have included: Employee Relations Advisor, Employee Relations Specialist, Employee Relations Case Officer, ER Case Handler or HR Advisor.
Your Next Steps
Once you apply, our Talent Acquisition team will review your application. If successful, our team will contact you to schedule an informal conversation to discuss your suitability for the role and answer any questions you may have.
What We Offer You
- Our recognition scheme celebrates contributions.
- Your well-being is at the core of our offerings:
- Flexible Work: 30 days of policy for work from anywhere
- Private Medical Cover: Comprehensive private medical insurance
- Family-Friendly: Maternity, adoption, shared parental leave, and paternity leave
- Pension Plan: Employer contribution matching up to 7%
- Generous Leave: 25 days, rising to 27 after 5 years, with option to buy more
- Financial Aid: Interest-free train tickets and Cycle to Work Scheme
- Share Schemes: Share plans to participate in our success
- Shopping Perks: 15% discount on Ocado.com and savings at retailers/restaurants
- Financial Protection: Income Protection and Life Assurance
About Ocado Logistics: Here at Ocado Logistics, our people, technology and customers work side by side supporting the communities we serve. We are collaborative and solution-focused. Ocado Group is an equal opportunities employer and makes every effort to ensure that all potential employees are treated fairly and equally, regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, disability or union membership status.
People Advisor employer: Ocado Logistics
Contact Detail:
Ocado Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Advisor
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of your interview. This shows you're engaged and keen to learn more about the role and the team. Plus, it gives you a chance to assess if the company is the right fit for you.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that can make a big difference. Reiterate your interest in the role and mention something specific from your conversation to remind them of your chat.
We think you need these skills to ace People Advisor
Some tips for your application 🫡
Show Your Passion for Employee Relations: When writing your application, let your enthusiasm for employee relations shine through. Share specific examples of how you've driven positive change in previous roles, as this will resonate with us and show that you're the right fit for our dynamic People Team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the role. Highlight your relevant experience in managing ER cases and your knowledge of UK employment law. We want to see how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can manage a caseload effectively, so showing your organisational skills from the get-go is key!
Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also ensures your application gets to the right people quickly. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at Ocado Logistics
✨Know Your ER Stuff
Brush up on your knowledge of UK employment law and employee relations best practices. Be ready to discuss specific cases you've handled in the past, showcasing your ability to manage grievances and disciplinaries effectively.
✨Showcase Your Organisational Skills
Since this role requires juggling multiple cases, prepare examples that highlight your organisational skills. Talk about how you prioritise tasks and keep accurate records, as this will demonstrate your ability to handle a high-volume environment.
✨Be Proactive and Solution-Focused
Think of instances where you've identified root causes of issues and implemented solutions. This shows that you're not just reactive but also proactive in improving the employee experience, which is key for this role.
✨Embrace Diversity and Inclusion
Prepare to discuss how you've championed diversity and inclusion in previous roles. This aligns with the company's values and shows that you understand the importance of creating a supportive workplace for everyone.