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- Tasks: Lead a dynamic team to ensure speedy grocery deliveries and exceed customer expectations.
- Company: Join Zoom by Ocado, revolutionising grocery shopping with a vibrant team culture.
- Benefits: Flexible shifts, inclusive workplace, and opportunities for personal growth.
- Why this job: Be a key player in transforming the grocery delivery experience while developing your leadership skills.
- Qualifications: Experience in managing teams in fast-paced environments and a passion for coaching.
- Other info: Embrace a diverse work environment with a commitment to inclusivity and equal opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Zoom by Ocado is changing the way people shop for groceries. Our mission is to deliver a full shop in under 60 minutes, and our site in Leyton is at the heart of this! We are looking for an experienced Team Manager to lead our site operations, inspire our colleagues, and ensure we exceed customer expectations every single time.
What You'll Do
- This is more than a standard Team Manager role; you will be a go-to leader within a team of other Team Managers, driving the Zoom site’s success alongside your peers!
- You will be a resilient, hands-on operator with a drive for action, who keeps a cool head when faced with competing demands, making the critical decisions that have the biggest operational impact!
- Take a tactile, hands-on approach to coaching, developing, and inspiring a diverse team of warehouse and last mile delivery colleagues.
- You will be accountable for employee engagement, performance, and building a high-energy, inclusive culture.
- Work as a key partner to the Operations Manager, ready to take full ownership of the site and act as the senior point of contact in their absence.
- Manage the end-to-end process, from goods-in to the final mile.
- You will expertly prioritise competing tasks, analyse performance metrics, and implement strategies to boost productivity, quality, and efficiency.
- You will maintain impeccable standards of housekeeping, product quality, and food safety, even under pressure.
- Act as a key point of contact, communicating business results and initiatives to your team and collaborating effectively with internal functions like HR, Planning, and Risk Management.
What You'll Bring To The Team
- Essential
- Proven experience managing and leading teams in a last-mile logistics, warehouse, or production environment where quick turnarounds are the norm.
- Exceptional resilience and composure as you can remain calm and decisive under pressure and can expertly prioritise competing demands to achieve the best outcome.
- A strong, hands-on leadership style with a genuine passion for developing people through coaching and direct involvement.
- A solid understanding of Health & Safety best practices and a commitment to creating a safe workplace.
- Experience in performance management, including conducting disciplinary investigations.
- Strong communication skills, with the ability to manage upwards and work with senior management, not just direct reports.
- Desirable
- Experience in a micro-fulfilment centre (MFC) or similar rapid delivery environment.
- A track record of designing or enhancing operational processes.
- Proven experience deputising for a senior manager and an understanding of the 'bigger picture'.
- A strong understanding of key compliance areas, with experience in upholding the highest standards such as Food Safety and GDPR Regulations within a team environment.
- IOSH accreditation or a similar Health & Safety qualification.
- Experience working in a start-up, scale-up or new site set-up environment.
More About The Role
Our Leyton Zoom site is a 24/7 operation, so a flexible approach is essential. Your shifts will vary, with AM and late PM shifts, and you'll need to be prepared for on-site escalations outside of standard hours when required by the business.
About Ocado Logistics
Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We're all in it together - not afraid to roll up our sleeves and get stuck in. Our people are incredibly diverse and come from all walks of life with different stories and experiences. We are proud that we are a disability-confident employer, we prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for employees with disabilities. Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
CLOSING DATE: Thursday 18th December 23:59. Due to the fast nature of our business this advert may close earlier than the closing date indicated.
Team Manager (Zoom by Ocado) in London employer: Ocado Logistics
Contact Detail:
Ocado Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager (Zoom by Ocado) in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Zoom by Ocado's values and mission. This will help you connect your experience with their goals and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team through challenges or improved processes. Be ready to share these during your interview to demonstrate your hands-on approach and resilience.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to articulate how you’ve effectively communicated with different teams. This is key for a role like Team Manager, where collaboration is crucial.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the team dynamics or operational challenges at the Leyton site. This shows your interest and helps you gauge if it’s the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Team Manager (Zoom by Ocado) in London
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, make sure to highlight your hands-on leadership style. We want to see how you inspire and develop your team, so share specific examples of how you've done this in the past!
Be Resilient and Composed: We’re looking for someone who can keep a cool head under pressure. In your application, mention situations where you’ve successfully managed competing demands and made critical decisions that had a positive impact on operations.
Communicate Clearly: Strong communication skills are key! Use your application to demonstrate how you’ve effectively communicated with both your team and senior management. Share any experiences where clear communication led to successful outcomes.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Ocado Logistics
✨Know the Company Inside Out
Before your interview, make sure you understand Zoom by Ocado's mission and values. Familiarise yourself with their operations, especially how they manage quick turnarounds in grocery delivery. This will help you demonstrate your genuine interest and align your answers with their goals.
✨Showcase Your Leadership Style
As a Team Manager, your leadership style is crucial. Prepare examples of how you've successfully led teams in high-pressure environments. Highlight your hands-on approach to coaching and developing team members, as well as how you've maintained a positive and inclusive culture.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to prioritise tasks. Think of specific scenarios where you had to make critical decisions under pressure. Be ready to discuss how you handled competing demands while ensuring operational efficiency.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've effectively communicated with senior management and collaborated with different departments to achieve business objectives.
