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- Tasks: Drive positive change through employee relations and manage ER casework from start to finish.
- Company: Join Ocado Logistics, a dynamic team focused on innovation and employee experience.
- Benefits: Enjoy flexible working, private medical cover, generous leave, and shopping perks.
- Why this job: Make a real impact in a role where your ideas are valued and creativity is embraced.
- Qualifications: Previous ER experience and knowledge of UK employment law are essential.
- Other info: Great career growth opportunities with 87% of roles filled internally.
The predicted salary is between 30000 - 42000 £ per year.
Employee Relations Specialist / Human Resources Advisor – Hybrid
Location: Hybrid – 2 days a week onsite in our Luton Customer Fulfillment Centre, LU4 9TT.
Permanent: Full Time, 40 hours per week.
Are you an innovative, ‘outside-the-box’ thinker with a passion for driving positive change through employee relations? We’re looking for a confident and proactive ER Advisor to join our dynamic People Team – someone ready to take full ownership of all ER casework for our Head Office population.
This isn’t a back-seat, supportive role. You\’ll be the go-to expert for ER matters in our Head Office – leading, influencing, and owning cases from start to finish. That means managing the full spectrum of ER activity (grievances, disciplinaries, investigations, etc.), but also spotting trends in data, identifying root causes, and collaborating with the wider People team to improve the colleague experience and drive long-term, people-first solutions.
Enjoy the opportunity to drive ER excellence!
Our Employee Relations Advisors operate as a helpful ‘hub’ of employee relations support for the Ocado Logistics management team. At the forefront of employee relations, they support a team of approximately 400 managers across the business, taking ownership of ER cases, including high-level disciplinaries, appeals, grievances, short-term and long-term sickness, data reporting and more – no two days truly are the same!
Work you will be proud of: Join Ocado as our talented Employee Relations Advisor and enjoy the opportunity to make a valuable difference, where your ideas are heard and creativity is embraced. Be a champion for diversity and inclusion across the organisation.
Flexibility: Work-life balance is a priority at Ocado. This role offers hybrid working, with 2x days in the office and the remaining 3x days working from home!
Be empowered: This role offers the perfect blend of independence and support. You\’ll have the autonomy to manage your own caseload, but you\’ll also have the support of a dedicated team to help you grow and develop. We nurture our people to success, offering career pathway opportunities and development plans – 87% of our salaried roles are filled by internal colleagues!
Am I the right fit?
To be successful in this role, you will need previous ER experience gained within a fast-paced, high-volume environment, combined with:
- Up to date knowledge of UK employment law
- A highly organised approach with the ability to prioritise and multitask when dealing with volume cases.
- The ability to keep accurate records of all actions and documentation relating to cases being managed through to conclusion. Including being present in some meetings and taking notes.
- The passion to embrace initiatives that improve performance, attendance, retention and the overall employee experience
If you are passionate about Employee Relations and have experience providing advice and supporting managers across a broad spectrum of ER areas, we encourage you to apply. Even if you don’t meet all the criteria, your unique perspective and enthusiasm could be a valuable addition to our team.
Your Next Steps
Once you apply, our friendly Talent Acquisition team will review your application. If successful our team will contact you to schedule an informal conversation to discuss your suitability for the role and answer any questions you may have.
What we offer you
- Flexible Work: Enjoy 30 days of \’work from anywhere\’ policy for a balanced life.
- Private Medical Cover: Rest easy with comprehensive private medical insurance.
- Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
- Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
- Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
- Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
- Share Schemes: Join exciting share plans to participate in our success.
- Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants.
- Financial Protection: We offer Income Protection and Life Assurance for financial security.
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
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Employee Relations Specialist employer: Ocado Logistics
Contact Detail:
Ocado Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees at Ocado Logistics on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 2
Prepare for your interview by brushing up on UK employment law and common ER scenarios. Think of examples from your past experience that showcase your problem-solving skills and ability to handle complex cases. We want to see how you think!
✨Tip Number 3
Show your passion for employee relations during the interview. Talk about initiatives you've embraced in the past that improved workplace culture or employee satisfaction. We love candidates who are proactive and innovative!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Employee Relations Specialist
Some tips for your application 🫡
Show Your Passion for ER: When writing your application, let your enthusiasm for Employee Relations shine through! Share specific examples of how you've driven positive change in previous roles, and don't be shy about showcasing your innovative ideas.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. Use keywords from the job description to demonstrate that you understand what we're looking for in an Employee Relations Advisor.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and qualifications. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture!
How to prepare for a job interview at Ocado Logistics
✨Know Your ER Basics
Make sure you brush up on your knowledge of UK employment law and employee relations best practices. Being able to discuss recent changes or trends in the field will show that you're proactive and well-informed.
✨Showcase Your Organisational Skills
Since this role requires managing multiple cases, be prepared to share examples of how you've successfully prioritised and organised your workload in previous positions. Use specific instances where your organisational skills made a difference.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle various ER situations, such as grievances or disciplinaries, and be ready to explain your thought process and decision-making.
✨Emphasise Your Collaborative Spirit
This role involves working closely with managers and the wider People team. Highlight your experience in collaboration and how you've contributed to improving employee experiences in past roles. Show that you're a team player who values diverse perspectives.
