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For Companies At a Glance
- Tasks: Drive positive change through employee relations and manage ER casework from start to finish.
- Company: Join Ocado, a forward-thinking company that values its people and technology.
- Benefits: Flexible work, private medical cover, generous leave, and shopping perks.
- Why this job: Be the go-to expert in employee relations and make a real impact on colleague experiences.
- Qualifications: Knowledge of UK employment law and strong organisational skills.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Talent Acquisition @ Ocado | Managing all People/HR, Finance & Training roles
Location: Hybrid – 2 days a week onsite in our Luton Customer Fulfillment Centre, LU4 9TT.
Employment type: Permanent, Full Time, 40 hours per week.
Are you an innovative, ‘outside-the-box’ thinker with a passion for driving positive change through employee relations? We’re looking for a confident and proactive ER Advisor to join our dynamic People Team – someone ready to take full ownership of all ER casework for our Head Office population.
This isn’t a back-seat, supportive role. You’ll be the go-to expert for ER matters in our Head Office – leading, influencing, and owning cases from start to finish. That means managing the full spectrum of ER activity (grievances, disciplinaries, investigations, etc.), but also spotting trends in data, identifying root causes, and collaborating with the wider People team to improve the colleague experience and drive long-term, people-first solutions.
Enjoy the opportunity to drive ER excellence!
Our Employee Relations Advisors operate as a helpful ‘hub’ of employee relations support for the Ocado Logistics management team. At the forefront of employee relations, they support a team of approximately 400 managers across the business, taking ownership of ER cases, including high-level disciplinaries, appeals, grievances, short-term and long-term sickness, data reporting and more.
Responsibilities
- Own the full spectrum of ER activity for the Head Office population, including grievances, disciplinaries, investigations, appeals, and sickness management.
- Spot trends in data, identify root causes, and collaborate with the wider People team to implement long-term, people-first solutions.
- Provide expert ER advice to managers, act as the go-to ER specialist, and influence case outcomes from start to finish.
- Maintain accurate records of all actions and documentation, including attendance at meetings and note-taking where required.
Qualifications
- Up-to-date knowledge of UK employment law.
- Highly organised with the ability to prioritise and manage a high volume of cases.
- Proven ability to maintain accurate case records and handle meetings and note-taking as required.
- Passion for initiatives that improve performance, attendance, retention, and the overall employee experience.
What we offer
- Flexible Work: 30 days of a \’work from anywhere\’ policy for a balanced life.
- Private Medical Cover: Comprehensive private medical insurance.
- Family-Friendly: Maternity, adoption, shared parental leave, and paternity leave.
- Pension Plan: Pension scheme with up to 7% employer contribution matching.
- Generous Leave: 25 days rising to 27 days after 5 years, with option to buy extra.
- Financial Aid: Interest-free train tickets and Cycle to Work Scheme.
- Share Schemes: Access to share plans to participate in our success.
- Shopping Perks: 15% discount on Ocado.com and savings at retailers/restaurants.
- Financial Protection: Income protection and life assurance.
Ocado Logistics values its people, technology and customers, and we strive to support communities we serve. We’re all in it together and ready to roll up our sleeves.
Ocado Group is an equal opportunities employer and makes every effort to ensure that all potential employees are treated fairly and equally, regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, disability, or union membership status.
Seniority level
Associate
Employment type
Full-time
Job function
Human Resources
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Employee Relations Specialist employer: Ocado Logistics
Contact Detail:
Ocado Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees at Ocado on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Employee Relations Specialist role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of UK employment law. Be ready to discuss how you would handle specific ER scenarios, showcasing your innovative thinking and problem-solving skills.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed high volumes of cases in the past. This will demonstrate your ability to prioritise and keep accurate records, which is crucial for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Ocado team.
We think you need these skills to ace Employee Relations Specialist
Some tips for your application 🫡
Show Your Passion for Employee Relations: When writing your application, let your enthusiasm for employee relations shine through! Share specific examples of how you've driven positive change in previous roles, and make it clear why you're excited about the opportunity to join our dynamic People Team.
Be Clear and Concise: We love a well-structured application! Keep your language clear and to the point. Highlight your relevant experience and skills without rambling on. Remember, we want to see how you can own ER cases from start to finish!
Tailor Your Application: Make sure to customise your application to fit the role of Employee Relations Specialist. Use keywords from the job description, like 'grievances', 'disciplinaries', and 'data reporting', to show that you understand what we're looking for.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of the Ocado family!
How to prepare for a job interview at Ocado Logistics
✨Know Your Employment Law
Brush up on your knowledge of UK employment law before the interview. Being well-versed in relevant legislation will not only show your expertise but also demonstrate your commitment to the role. Prepare to discuss how you’ve applied this knowledge in past experiences.
✨Showcase Your Case Management Skills
Be ready to share specific examples of how you've managed ER cases from start to finish. Highlight your organisational skills and ability to prioritise multiple cases. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Data-Driven Insights
Since spotting trends in data is crucial for this role, come prepared with examples of how you've used data analysis to identify root causes in previous positions. Discuss any initiatives you’ve implemented based on your findings that improved employee relations or overall workplace culture.
✨Demonstrate Your People Skills
As an Employee Relations Specialist, your ability to influence and communicate effectively is key. Practice articulating how you build relationships with managers and employees alike. Be ready to discuss how you handle difficult conversations and maintain a positive colleague experience.
