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For Companies At a Glance
- Tasks: Deliver quality products on time while providing excellent customer service.
- Company: Join Ocado Logistics, a leader in efficient delivery solutions.
- Benefits: Earn competitive pay with paid breaks and flexible shifts.
- Why this job: Be part of a dynamic team and enjoy perks tailored to your lifestyle.
- Qualifications: Must have a full UK or EU driving licence and good communication skills.
- Other info: Opportunities for progression and a supportive work environment.
Overview
Ocado Logistics is hiring Customer Service Team Members to deliver top quality products on time in an efficient manner. As a driver, you will be out on the road in all weather, supported by automated technology to pre-plan routes and pre-load vans. Working patterns include evenings and weekends in addition to weekdays, with base pay plus premiums to increase average hourly earnings. All breaks are paid.
We are committed to a safe working environment and offer a range of perks you can tailor to your lifestyle.
Responsibilities
- Deliver quality goods on time and provide excellent customer service while on the road.
- Work with automated routing and pre-loaded vans to support efficient deliveries.
- Be available for shifts that may include evenings, weekends, and weekdays; shifts vary and overtime may be available.
- Ensure compliance with DBS checks and Right to Work checks as part of the recruitment process.
Requirements
- Full UK or EU driving licence.
- Minimum of 6 months driving experience (12 months desirable).
- Maximum of 6 penalty points.
- No driving disqualifications in the past 5 years.
- Over 18 for handling alcohol deliveries; good communication skills for a customer-facing role.
Pay and Benefits
- Base pay with evening and Sunday premiums; potential to increase earnings with overtime.
- Paid breaks; enhanced digital health and wellbeing service and other voluntary benefits (discussed at interview).
- Company pension, life insurance from day one, 15% discount on Ocado shopping, and progression opportunities (87% of salaried roles filled internally).
How to Apply
- Fill in an online application – no CV needed.
- Recruitment team will conduct an Online Licence Check and Right to Work Check.
- Site tour and a light-touch interview as part of the process.
- Disclosure and Barring Service (DBS) check will be completed; if successful, you will start your role with Ocado Logistics.
Contract and Scheduling
- Contract Type: Permanent
- Contract Hours: 40 hours (including paid breaks)
- Contracted days: 5 days out of 7; shifts AM & PM; start as early as 05:30 and finish as late as 12:00 (midnight); rota available up to 13 weeks in advance
- Pay Structure: Lunar pay (paid every 4 weeks)
Note: This description reflects the role as advertised and is not an offer or guarantee of employment.
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Delivery Driver - Luton employer: Ocado Logistics
Contact Detail:
Ocado Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Driver - Luton
✨Tip Number 1
Get familiar with the delivery area! Knowing the streets and shortcuts can save you time and help you deliver those quality goods on time. Plus, it shows you're proactive and ready to hit the road.
✨Tip Number 2
Brush up on your customer service skills! As a driver, you'll be the face of the company, so being friendly and approachable can make all the difference. A smile goes a long way, even from behind the wheel!
✨Tip Number 3
Be flexible with your availability. Shifts can vary, and showing that you're open to working evenings and weekends can really set you apart. It also means more opportunities for overtime pay!
✨Tip Number 4
Apply through our website! It’s quick and easy, and you won’t need a CV. Plus, you’ll get to experience our streamlined process, which includes a site tour and a light-touch interview. We’re excited to meet you!
We think you need these skills to ace Delivery Driver - Luton
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Follow the Instructions: Make sure to read the application instructions carefully. We’ve made it super easy for you, so just follow the steps and fill in the online form as directed. No CV needed!
Highlight Your Experience: If you've got driving experience, make sure to mention it! We’re looking for drivers with a solid background, so share any relevant details that showcase your skills and reliability.
Check Your Details: Before hitting submit, double-check all your information. Typos or missing details can slow down the process, and we want to get you on the road as soon as possible!
How to prepare for a job interview at Ocado Logistics
✨Know Your Routes
Familiarise yourself with the local area and potential delivery routes. Being able to discuss how you would handle different driving conditions or traffic scenarios can show your preparedness and adaptability.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond for a customer, as this will highlight your commitment to delivering quality goods on time.
✨Be Ready for Flexibility
Understand that the role requires working evenings and weekends. Be prepared to discuss your availability and willingness to adapt to varying shifts, as this shows your commitment to the job.
✨Safety First
Brush up on road safety regulations and compliance requirements. Being able to articulate your understanding of safe driving practices and your clean driving record will reassure them of your reliability as a driver.
