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- Tasks: Drive positive change through employee relations and manage ER casework from start to finish.
- Company: Join Ocado Logistics, a dynamic team focused on innovation and employee experience.
- Benefits: Enjoy hybrid working, private medical cover, generous leave, and shopping perks.
- Why this job: Make a real impact in a supportive environment that values your ideas and creativity.
- Qualifications: Previous ER experience and knowledge of UK employment law are essential.
- Other info: Great career growth opportunities with 87% of roles filled internally.
The predicted salary is between 30000 - 42000 £ per year.
Location: Hybrid - 2 days a week onsite in our Purfleet Customer Fulfillment Centre, RM15 4EW.
Permanent: Full Time, 40 hours per week.
Are you an innovative, ‘outside-the-box’ thinker with a passion for driving positive change through employee relations? We’re looking for a confident and proactive ER Advisor to join our dynamic People Team – someone ready to take full ownership of all ER casework for our Head Office population.
This isn’t a back-seat, supportive role. You'll be the go-to expert for ER matters in our Head Office – leading, influencing, and owning cases from start to finish. That means managing the full spectrum of ER activity (grievances, disciplinaries, investigations, etc.), but also spotting trends in data, identifying root causes, and collaborating with the wider People team to improve the colleague experience and drive long-term, people-first solutions.
Our Employee Relations Advisors operate as a helpful ‘hub’ of employee relations support for the Ocado Logistics management team. At the forefront of employee relations, they support a team of approximately 400 managers across the business, taking ownership of ER cases, including high-level disciplinaries, appeals, grievances, short-term and long-term sickness, data reporting and more - no two days truly are the same!
Why Join Us as an Employee Relations Advisor at Ocado Logistics?
- Work you will be proud of: Join Ocado as our talented Employee Relations Advisor and enjoy the opportunity to make a valuable difference, where your ideas are heard and creativity is embraced. Be a champion for diversity and inclusion across the organisation.
- Flexibility: Work-life balance is a priority at Ocado. This role offers hybrid working, with 2x days in the office and the remaining 3x days working from home!
- Be empowered: This role offers the perfect blend of independence and support. You'll have the autonomy to manage your own caseload, but you’ll also have the support of a dedicated team to help you grow and develop. We nurture our people to success, offering career pathway opportunities and development plans - 87% of our salaried roles are filled by internal colleagues!
Am I the right fit?
To be successful in this role, you will need previous ER experience gained within a fast-paced, high-volume environment, combined with:
- Up to date knowledge of UK employment law
- A highly organised approach with the ability to prioritise and multitask when dealing with volume cases.
- The ability to keep accurate records of all actions and documentation relating to cases being managed through to conclusion. Including being present in some meetings and taking notes.
- The passion to embrace initiatives that improve performance, attendance, retention and the overall employee experience
- CIPD qualifications, desirable
If you are passionate about Employee Relations and have experience providing advice and supporting managers across a broad spectrum of ER areas, we encourage you to apply. Even if you don’t meet all the criteria, your unique perspective and enthusiasm could be a valuable addition to our team.
Your previous roles or experience may have included: Employee Relations Advisor, Employee Relations Specialist, Employee Relations Case Officer, ER Case Handler or HR Advisor.
Your Next Steps
Once you apply, our friendly Talent Acquisition team will review your application. If successful our team will contact you to schedule an informal conversation to discuss your suitability for the role and answer any questions you may have.
What we offer you
- Our award-winning recognition scheme celebrates your contributions.
- Your well-being is at the core of our Offerings:
- Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
- Private Medical Cover: Rest easy with comprehensive private medical insurance.
- Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
- Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
- Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
- Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
- Share Schemes: Join exciting share plans to participate in our success.
- Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants.
- Financial Protection: We offer Income Protection and Life Assurance for financial security.
About Ocado Logistics
Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We're all in it together - not afraid to roll up our sleeves and get stuck in.
Join Ocado Logistics, where there are bags of possibilities.
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
Human Resources Advisor in Dagenham employer: Ocado Logistics
Contact Detail:
Ocado Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Advisor in Dagenham
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, read up on recent news, and understand their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your ER experience. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 3
Don’t forget to prepare some thoughtful questions for your interviewer. This shows that you’re engaged and serious about the role. Ask about their approach to employee relations or how they support career development within the team.
✨Tip Number 4
After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Mention something specific from your conversation to make it personal and memorable!
We think you need these skills to ace Human Resources Advisor in Dagenham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Human Resources Advisor role. Highlight your relevant experience in employee relations and how it aligns with what we’re looking for at Ocado Logistics.
Showcase Your ER Expertise: Don’t hold back on sharing your knowledge of UK employment law and your experience with ER casework. We want to see how you’ve tackled grievances, disciplinaries, and other ER matters in your previous roles.
Be Authentic: Let your personality shine through in your application! We value creativity and unique perspectives, so don’t be afraid to express your passion for driving positive change in employee relations.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with Ocado Logistics!
How to prepare for a job interview at Ocado Logistics
✨Know Your ER Stuff
Make sure you brush up on your knowledge of UK employment law and employee relations best practices. Be ready to discuss specific cases you've handled in the past, showcasing your ability to manage grievances, disciplinaries, and investigations effectively.
✨Showcase Your Organisational Skills
Since this role requires a highly organised approach, prepare examples that demonstrate your ability to prioritise and multitask. Think about times when you successfully managed multiple ER cases simultaneously and how you kept accurate records throughout the process.
✨Be Proactive and Solution-Oriented
During the interview, highlight your passion for driving positive change and improving the employee experience. Share examples of initiatives you've implemented or contributed to that enhanced performance, attendance, or retention within your previous roles.
✨Engage with the Team Spirit
This role is all about collaboration, so be prepared to discuss how you've worked with teams in the past. Emphasise your ability to influence and lead discussions, and express your enthusiasm for being part of a supportive team that champions diversity and inclusion.
