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- Tasks: Deliver quality goods while interacting with diverse customers and enjoying the open road.
- Company: Join Ocado Logistics, a leader in customer service and innovative delivery solutions.
- Benefits: Enjoy paid breaks, flexible shifts, and perks like discounts and a company pension.
- Why this job: Be part of a friendly team, earn competitive pay, and enjoy career progression opportunities.
- Qualifications: No experience needed; just a positive attitude and a valid UK or EU driving licence.
- Other info: Shifts include evenings and weekends, with a pay rate of £12.66 per hour on average.
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Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?
It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner.
You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like!
In return, we use our automated technology to pre plan your route and pre-load your van!
Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays – so on top of your base pay you will receive premiums that will increase your average hourly earnings to £12.66 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions!
All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal!
(Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.)
Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including:
- Company pension of up to 7% matched contributions after just 3 months
- An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents
- Hundreds of high street shopping, entertainment and restaurant discounts
- Life insurance coverage from day one of employment
- 15% off your weekly shop with Ocado.com
- Loads more voluntary benefits such as dental and travel insurance at a discounted price
- Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues!
So what do we need from you?
You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest!
But you will need the following Driving Licence Requirements:
- Full UK or EU driving licence.
- Minimum of 6 months driving experience.
- Maximum of 6 penalty points.
- No driving disqualifications in the past 5 years.
Some deliveries involve the handling of alcohol products, so you must be over 18 to apply.
As this is a customer facing role, good communication skills are also essential.
How to apply:
- Fill in an online application – there is no CV needed!
- Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks.
- You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session
- We will run a Disclosure Barring System check (DBS).
- Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start!
Hourly pay Current rate per hour
Monday to Saturday (Basic Rate)
Evening Premium (from 6pm)
Sunday Day Premium
Sunday Evening Premium
Overtime rate Monday to Saturday (Day Shift)
Overtime rate Monday to Saturday (Evening Shift)
Contract Type:Permanent
Contract Hours:40 hours (including paid breaks)
Shifts:AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Your shift pattern will be discussed with you during the application.
Pay Structure: The position is weekly paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying.
Additional information:Salary: 12.17Frequency: Per hourRemote Job: Fully in-personEmployment type: Full-time
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Courier employer: Ocado Logistics
Contact Detail:
Ocado Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courier
✨Tip Number 1
Familiarise yourself with the local area and main routes. Knowing the quickest paths and potential traffic hotspots can give you an edge during the interview, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Practice your communication skills! Since this role involves interacting with customers, being able to engage positively and clearly will set you apart. Consider role-playing scenarios with friends or family to build confidence.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts. Ocado Logistics operates during evenings and weekends, so demonstrating your willingness to adapt to various schedules can make you a more attractive candidate.
✨Tip Number 4
Show enthusiasm for the role and the company! Research Ocado Logistics and mention specific aspects of their mission or values that resonate with you during your discussions. This will highlight your genuine interest in joining the team.
We think you need these skills to ace Courier
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Courier at Ocado Logistics. Familiarise yourself with the job description and think about how your skills and attitude align with their requirements.
Highlight Relevant Skills: Even though no previous experience is required, emphasise any relevant skills you possess, such as good communication, customer service, or time management. This will help you stand out as a candidate who can deliver an outstanding customer experience.
Prepare for Online Checks: Since the application process includes an Online Licence Check and Right to Work Checks, ensure that your driving licence details are accurate and readily available. Be prepared to provide any necessary documentation promptly.
Express Enthusiasm: In your application, convey your enthusiasm for the role and the company. Mention your positive attitude and willingness to learn, as these traits are highly valued by Ocado Logistics.
How to prepare for a job interview at Ocado Logistics
✨Show Your Enthusiasm
Make sure to express your love for being on the move and interacting with people. This role is all about delivering smiles, so let your passion for customer service shine through during the interview.
✨Highlight Your Communication Skills
Since this is a customer-facing role, it's essential to demonstrate your good communication skills. Share examples of how you've effectively interacted with customers or resolved issues in the past.
✨Be Prepared for Practical Questions
Expect questions related to driving experience and handling deliveries. Be ready to discuss your driving history and how you ensure safety and efficiency while on the road.
✨Ask About Career Progression
Show your interest in long-term growth by asking about career progression opportunities within the company. This demonstrates that you're not just looking for a job, but a place where you can build a career.
