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For Companies At a Glance
- Tasks: Lead improvement projects to enhance performance in safety, people, customer service, delivery, and cost.
- Company: Join Ocado, a leader in transforming retail with cutting-edge technology and innovation.
- Benefits: Enjoy wellbeing support, private medical insurance, family-friendly policies, and employee discounts.
- Why this job: Be a change-maker in a dynamic environment that values your growth and contributions.
- Qualifications: Experience in project management, data analysis, and continuous improvement; strong communication skills required.
- Other info: Work in a fast-paced, 24/7 warehouse environment with a focus on employee engagement.
The predicted salary is between 43200 - 72000 £ per year.
Supporting the fast paced growth of our Fulfilment Operations in this role you will be identifying and delivering opportunities for improvement! As CI Manager you will be a positive agent for driving change in the Operating Region. From supporting the delivery of the improvements roadmap and driving efficiencies across a 5 pillars. you will be in a position to influence and drive positive change. This role also work closely with the wider Ocado Logistics Excellence functions, the CFC and the Operational Business Units, Delivery Operations plus the relevant Senior Leadership teams.
Responsibilities
As CI Manager you will be responsible for the delivery of improvement projects and initiatives that drive advanced performances across 5 pillars of Safety, People, Customer, Delivery and Cost:
- Deliver site improvement projects to time and budget
- Work closely with Operations, Engineering, Supply Chain & Technology teams to ensure the smooth roll out of site Excellence projects
- Act as the onsite representative to support and roll out projects initiated by other business areas
- Manage projects to an agreed structure with clear requirements, stakeholders and objectives
- Manage stakeholder communications to ensure that a stakeholders are kept up to date
- Be responsible for communicating investigation and discovery results to ensure high quality information is available for project development and prioritisation
Carry out discovery investigations onsite to identify operational waste, areas for improvement and potential solutions using:
- Data analysis & trend mapping
- Lean methodology tools
- Operational expertise
- Qualitative insight from operational teams
- Information and legal requirements from other business areas
You will also contribute to onsite cadence by:
- Supporting the meeting landscape to focus and achieve buy in to quality, cost and delivery issues
- Working closely with operations teams at a levels to support them in delivering improvements
- Coaching and train operational teams to embed a culture of quality focused continuous improvement
- Supporting decision making by building cost vs benefit proposals and slide decks. Present these to the Senior Team and other key stakeholders to gain support for improvement initiatives.
About you
The ideal candidate will shape and drive a world class employee experience and environment to attract and retain the right people and lead your teams to foster a culture of respect, identity, loyalty, trust and aspiration where people are engaged and motivated to commit to Ocado and our values.
You will possess these following qualities:
- Ability to persuade, negotiate and influence key stakeholders
- Confidence in delivering informative, we-organised presentations
- Experience of managing projects
- Experience of analysing and utilising data
- Previous experience in a continuous improvement environment or the use of Lean methodology tools
- Previous experience in a 24/7 productivity conscious warehouse environment
- Working knowledge of food safety practices
- Good working knowledge of Microsoft and Google suite
- Excellent problem solving skis with a solution focus & strong bias for action
- Strong verbal & written communication and numeracy skis
- Be a recognised self starter with excellent personal organisational skis
What we offer you
Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.
- Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
- Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
- Private Medical Cover: Rest easy with comprehensive private medical insurance.
- Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
- Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme
- Share Schemes: Join exciting share plans to participate in our success.
- Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants.
- Financial Protection: We offer Income Protection and Life Assurance for financial security. We\\\’re dedicated to your well-being, professionally and personally. Unlock these exceptional benefits at Ocado Logistics. Explore our employee-funded options, including Dental Insurance, Travel Insurance, and more through Benefits+.
Why Ocado?
We\\\’ve got you covered! Embark on a journey of well-being and fulfilment at Ocado Logistics! We place your well-being at the forefront and offer an array of perks to support your holistic development. Experience a healthy work-life balance and take comfort in our comprehensive healthcare coverage. Moreover, we understand the significance of financial security in fostering a sense of stability and peace of mind. Enjoy competitive salaries and exclusive employee discounts, all aimed at promoting your overall well-being. Join Ocado Logistics today and thrive in a culture that truly values and supports your well-being at every step of your journey.
About us:
Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform (\”OSP\”), this drives our highly automated, multi-million-pound Customer Fulfilment Centres (CFCs). In our CFCs – together with the proprietary software applications – we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.
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Continuous Improvement Manager employer: Ocado Logistics
Contact Detail:
Ocado Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Continuous Improvement Manager
✨Tip Number 1
Familiarise yourself with Lean tools and methodologies, as these are crucial for the Continuous Improvement Manager role. Understanding how to apply these concepts in a warehouse environment will give you an edge during discussions with our team.
✨Tip Number 2
Network with professionals in the logistics and fulfilment industry. Engaging with others who have experience in continuous improvement can provide valuable insights and potentially lead to referrals within our organisation.
✨Tip Number 3
Prepare to discuss specific examples of past projects where you've successfully driven change or improved processes. Being able to articulate your experiences clearly will demonstrate your capability to manage similar initiatives at StudySmarter.
✨Tip Number 4
Showcase your problem-solving skills by thinking through potential challenges that might arise in our fulfilment operations. Presenting thoughtful solutions during interviews can highlight your proactive approach and readiness for the role.
We think you need these skills to ace Continuous Improvement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in continuous improvement, project management, and data analysis. Use specific examples that demonstrate your ability to drive change and improve operational efficiency.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with the responsibilities outlined in the job description, particularly your experience with Lean tools and stakeholder engagement.
Showcase Your Problem-Solving Skills: Provide examples of past projects where you identified operational waste and implemented solutions. Highlight your analytical skills and how you've used data to support decision-making in previous roles.
Prepare for Interviews: Anticipate questions related to your experience in continuous improvement and project management. Be ready to discuss specific methodologies you've used and how you've collaborated with cross-functional teams to achieve results.
How to prepare for a job interview at Ocado Logistics
✨Understand the Five Pillars
Make sure you have a solid grasp of the five pillars: Safety, People, Customer, Delivery, and Cost. Be prepared to discuss how your previous experiences align with these areas and how you can drive improvements in each.
✨Showcase Your Project Management Skills
Be ready to share specific examples of projects you've managed in the past. Highlight your ability to deliver on time and within budget, and discuss how you collaborated with various teams to achieve project goals.
✨Prepare for Data Analysis Questions
Since the role involves identifying operational waste and areas for improvement through data analysis, brush up on your analytical skills. Be prepared to discuss how you've used data to inform decisions and drive change in previous roles.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex ideas or presenting to stakeholders. Consider preparing a mock presentation to showcase your skills.