At a Glance
- Tasks: Drive positive change through employee relations and manage ER cases from start to finish.
- Company: Join Ocado Logistics, a dynamic team focused on innovation and employee experience.
- Benefits: Enjoy flexible work, private medical cover, generous leave, and shopping perks.
- Other info: Great career growth opportunities with 87% of roles filled internally.
- Why this job: Make a real impact in a supportive environment that values your ideas and creativity.
- Qualifications: Previous ER experience and knowledge of UK employment law are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Hybrid - Purfleet Customer Fulfillment Centre, RM15 4EW.
Permanent: Full Time, 40 hours per week.
Are you an innovative, ‘outside-the-box’ thinker with a passion for driving positive change through employee relations? We’re looking for a confident and proactive Employee Relations Advisor to join our dynamic People Team.
This isn’t a back-seat, supportive role. You'll be the go-to expert for ER matters in our Purfleet site, leading, influencing, and owning cases from start to finish. That means managing the full spectrum of ER activity (grievances, disciplinaries, investigations, etc.), but also spotting trends in data, identifying root causes, and collaborating with the wider People team to improve the colleague experience and drive long-term, people-first solutions.
Enjoy the opportunity to drive ER excellence!
Our Employee Relations Advisors operate as a helpful ‘hub’ of employee relations support for the Ocado Logistics management team. At the forefront of employee relations, they support a team of approximately 400 managers across the business, taking ownership of ER cases, including high-level disciplinaries, appeals, grievances, short-term and long-term sickness, data reporting and more - no two days truly are the same!
Why Join Us as an Employee Relations Advisor at Ocado Logistics?
- Work you will be proud of: Join Ocado as our talented Employee Relations Advisor and enjoy the opportunity to make a valuable difference, where your ideas are heard and creativity is embraced. Be a champion for diversity and inclusion across the organisation.
- Flexibility: Work-life balance is a priority at Ocado. This role offers hybrid working, with 2x days in the office and the remaining 3x days working from home!
- Be empowered: This role offers the perfect blend of independence and support. You'll have the autonomy to manage your own caseload, but you'll also have the support of a dedicated team to help you grow and develop. We nurture our people to success, offering career pathway opportunities and development plans - 87% of our salaried roles are filled by internal colleagues!
Am I the right fit?
To be successful in this role, you will need previous ER experience gained within a fast-paced, high-volume environment, combined with:
- Up to date knowledge of UK employment law
- A highly organised approach with the ability to prioritise and multitask when dealing with volume cases.
- The ability to keep accurate records of all actions and documentation relating to cases being managed through to conclusion, including being present in some meetings and taking notes.
- The passion to embrace initiatives that improve performance, attendance, retention and the overall employee experience
- CIPD qualifications, desirable
If you are passionate about Employee Relations and have experience providing advice and supporting managers across a broad spectrum of ER areas, we encourage you to apply. Even if you don’t meet all the criteria, your unique perspective and enthusiasm could be a valuable addition to our team.
Your previous roles or experience may have included: Employee Relations Advisor, Employee Relations Specialist, Employee Relations Case Officer, ER Case Handler or HR Advisor.
Your Next Steps
Once you apply, our friendly Talent Acquisition team will review your application. If successful our team will contact you to schedule an informal conversation to discuss your suitability for the role and answer any questions you may have.
What we offer you
- Our award-winning recognition scheme celebrates your contributions.
- Your well-being is at the core of our Offerings:
- Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
- Private Medical Cover: Rest easy with comprehensive private medical insurance.
- Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
- Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
- Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
- Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
- Share Schemes: Join exciting share plans to participate in our success.
- Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants.
- Financial Protection: We offer Income Protection and Life Assurance for financial security.
About Ocado Logistics
Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We're all in it together - not afraid to roll up our sleeves and get stuck in.
Join Ocado Logistics, where there are bags of possibilities.
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
People Advisor in South Ockendon employer: Ocado Group
Contact Detail:
Ocado Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Advisor in South Ockendon
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ocado Logistics on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on UK employment law and common ER scenarios. We want you to be the go-to expert, so show off your knowledge and how you can drive positive change!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've handled ER cases in the past. This will help us see your experience in action and how you approach challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team at Ocado Logistics.
We think you need these skills to ace People Advisor in South Ockendon
Some tips for your application 🫡
Show Your Passion for ER: When writing your application, let your enthusiasm for Employee Relations shine through! Share specific examples of how you've driven positive change in previous roles, and don't be shy about showcasing your innovative ideas.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight your relevant experience in managing ER cases and your knowledge of UK employment law. We want to see how your skills align with what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can manage a caseload efficiently, so show us you can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our Talent Acquisition team!
How to prepare for a job interview at Ocado Group
✨Know Your Employment Law
Brush up on your knowledge of UK employment law before the interview. Being able to discuss relevant legislation and how it applies to employee relations will show that you're not just familiar with the basics, but that you’re ready to tackle complex ER issues head-on.
✨Showcase Your Organisational Skills
Prepare examples that highlight your ability to manage multiple cases simultaneously. Discuss specific instances where you prioritised tasks effectively, kept accurate records, and ensured all documentation was in order. This will demonstrate your organisational prowess, which is crucial for the role.
✨Emphasise Your People-First Approach
Be ready to talk about how you've driven positive change in previous roles. Share stories that illustrate your passion for improving the employee experience and how you’ve collaborated with teams to implement successful initiatives. This aligns perfectly with the company’s focus on a people-first culture.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Think through potential ER situations you might encounter and how you would handle them. Practising your responses will help you feel more confident and articulate during the actual interview.