At a Glance
- Tasks: Drive growth strategies for top retailers using innovative e-commerce solutions.
- Company: Join Ocado Commercial, a leader in online grocery revolution.
- Benefits: Enjoy flexible benefits, 25 days leave, and remote work options.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Shape the future of retail while working with global giants.
- Qualifications: Experience in e-commerce, marketing, and strong analytical skills required.
The predicted salary is between 60000 - 80000 € per year.
About Us
We are Ocado Commercial, and we are revolutionising online grocery. We partner with the world's leading retailers, providing our Ocado Smart Platform (OSP) – a powerful blend of automation and software – to elevate their e-commerce capabilities. Join us and be part of a team that's shaping the future of retail, working with global giants from Kroger to AEON.
About The Role
The Partner Growth Manager role is an exciting opportunity in our European Partner Success Team to directly influence the commercial success of our partners, some of the largest retailers in Europe. Businesses that partner with Ocado Solutions come in all shapes and sizes, and leverage our technology in different ways. In this role, you will combine your knowledge of ecommerce, grocery retail, and online marketing with communication skills and analytical abilities to shape and influence how our partners grow online.
The Partner Growth Manager will work with the Ocado Partner Account team to drive the growth agenda in our partner’s business, enabling our partners to improve commercial outcomes, grow their customer base, order volume, and overall profitability. You will build effective relationships with key commercial, marketing, and ecommerce stakeholders in our partners’ businesses. You will leverage knowledge of customer objectives, strategic know-how, knowledge of the Ocado Smart Platform (OSP), as well as the expertise of our central growth subject matter experts to create and implement successful growth strategies.
You will become a first line of e-commerce growth support, leveraging our team of central subject matter experts for more in-depth support. You will support your internal stakeholders in the region with insights and reporting on growth topics, as well as be a source of information and support for your partners. As part of the Europe Partner Success Team you will be responsible for supporting our partners in their day to day use of OSP, ensuring that their webshop is configured optimally, using the most impactful OSP features, to drive maximum customer acquisition, retention and basket size.
You will consult with partners through both in-depth projects in close collaboration with our Central Growth and/or Technology teams, as well as ongoing optimisation forums aimed at improving their commercial performance. You will leverage data to drive recommendations that improve overall performance. The Partner Growth Manager is accountable for shaping and delivering growth strategy for their assigned Partner(s), supporting improved commercial outcomes including customer acquisition, retention, order growth and profitability.
Works closely with the Partner’s ecommerce, marketing and technology teams and cross-functional Ocado stakeholders to align growth priorities and execution. Uses growth, trading and customer data and analytics to understand commercial performance, identify trends and opportunities, and deliver clear, actionable recommendations to Partners and internal stakeholders. Accountable for translating Partner growth objectives into clear, prioritised growth initiatives and optimisation opportunities that support long-term commercial success, maximising the potential of the OSP platform.
Acts as Ocado’s primary growth and ecommerce subject matter expert for the Partner, using deep knowledge of OSP capabilities and growth / go-to-market expertise to shape recommendations on ecommerce configuration, trading, monetisation and customer experience, as well as sustainable marketing and communications adapted to the local competitive landscape.
Owns the Partner relationship for e-commerce and growth OSP roadmap engagement, acting as the named point of contact for trading, monetisation, customer experience roadmap topic, and, in general, any non-operational topic. Represents Partner growth and ecommerce requirements and priorities into Ocado’s roadmap governance processes, supporting feature discovery with clear problem definition, context and Partner business case and value articulation.
Monitors delivery and adoption of growth-critical features and capabilities, working with internal teams and Partners to maximise realised commercial value and improve utilisation of growth-enabling functionality. Identifies and escalates risks, dependencies or delivery issues that may impact the Partner’s ability to realise growth from OSP capabilities.
About You
- Fluency in English essential and one other European language desirable (French, Spanish, Polish, Swedish)
- Bias to action, capable of designing data-driven strategies but also secure implementation
- Stakeholder, relationship building and networking skills
- A team player who’s comfortable interacting with Partner teams
- Self-motivated with an ability to deliver to deadlines and multi-task under pressure
- Comfortable dealing with ambiguity and uncertainty
- Able to handle difficult situations, facing challenges with positivity, confidence and pragmatism
- Experience in one or several of the following fields:
- Performance marketing within a direct to consumer business (grocery ecommerce experience a plus)
- Commercial or trading experience in a direct to consumer business (grocery ecommerce experience a plus)
- Retail management consulting
- Familiarity and passion for data-driven marketing, consumer insight, and ecommerce
- Familiarity with or experience with measuring and optimizing key growth metrics including user growth, conversion, LTV
What We Offer
We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here’s a snapshot of what you can expect: Time to recharge: 25 days annual leave (rising to 27 after 5 years), plus the option to buy more – and 30 days a year to work from anywhere in the world.
Partner Growth Manager employer: Ocado Group
At Ocado Commercial, we pride ourselves on being an exceptional employer that champions innovation and collaboration in the online grocery sector. Our dynamic work culture fosters personal and professional growth, offering employees the chance to engage with leading retailers while enjoying flexible benefits such as generous annual leave and the opportunity to work remotely. Join us in shaping the future of retail, where your contributions directly impact our partners' success and your career development is a priority.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Growth Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Ocado and its partners. Understand their business model and think about how you can contribute to their growth. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the Partner Growth Manager role. Highlight your experience in e-commerce and data-driven strategies to impress the hiring team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of the Ocado family!
We think you need these skills to ace Partner Growth Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Partner Growth Manager role. Highlight your experience in e-commerce, grocery retail, and any relevant marketing skills. We want to see how your background aligns with our mission at Ocado!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Be sure to mention specific examples of your past successes that relate to the job description.
Showcase Your Analytical Skills:Since this role involves data-driven strategies, make sure to highlight your analytical abilities. Share examples of how you've used data to drive growth or improve performance in previous roles. We love numbers as much as we love innovation!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Ocado!
How to prepare for a job interview at Ocado Group
✨Know Your Stuff
Before the interview, dive deep into Ocado's Smart Platform and understand how it revolutionises online grocery. Familiarise yourself with their partners and the specific challenges they face in e-commerce. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Analytical Skills
As a Partner Growth Manager, you'll need to leverage data to drive recommendations. Prepare examples of how you've used data to influence decisions or improve performance in previous roles. Be ready to discuss key growth metrics and how you can apply this experience to help Ocado's partners succeed.
✨Build Rapport
Relationship building is crucial for this role. During the interview, focus on your communication skills and how you've successfully collaborated with stakeholders in the past. Share stories that highlight your ability to connect with others and foster strong partnerships, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations related to partner growth and e-commerce challenges. Think through potential scenarios beforehand and prepare structured responses that showcase your problem-solving abilities and strategic thinking. This will demonstrate your readiness for the role.
