At a Glance
- Tasks: Lead a dynamic team, manage operations, and ensure top-notch delivery performance.
- Company: Join Ocado Logistics, a leader in innovative online grocery solutions.
- Benefits: Enjoy competitive pay, health insurance, pension contributions, and discounts.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
- Why this job: Shape a world-class employee experience while driving operational excellence.
- Qualifications: Strong communication skills and experience in logistics or team management preferred.
The predicted salary is between 35000 - 45000 € per year.
Location: Walthamstow, London, United Kingdom
About us
At Ocado Logistics, our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), which drives our highly automated, multi-million pound Fulfilment Centre.
About the role
The following tasks are not an exhaustive list of responsibilities for a Team Manager:
- Manage the delivery operation team including recruitment, training and performance management of all of the spoke drivers.
- Chair meetings with our drivers including any absence, disciplinary and welfare meetings in line with Ocado policies.
- Manage the site operations; ensuring all KPIs, targets and deadlines are met without disruption to the business.
- Ensure all health and safety measures are in place and followed and that all training requirements are met and up to date at all times.
This role is for 40 hours per week, working a variation of 10 hour shifts on an any 4 days from 7 rotation, including some weekend working.
About you
The ideal candidate will shape and drive a world class employee experience and environment to attract and retain the right people and lead your teams to foster a culture of respect, identity, loyalty, trust and aspiration. You will also ensure KPIs are a vital focus across your site, including labour turnover, absence rates and engagement scores. You will continuously encourage self-improvement, training and development of your teams to support succession planning and aim to drive and develop initiatives that encourage site-wide engagement and enhance morale.
Previous experience in conducting formal meetings, understanding and applying the relevant policies appropriately is desired. Strong verbal and written communication and numeracy skills are a must, along with a passion for dealing with people and a focus to achieve employee satisfaction. Knowledge of food safety standards and compliance are preferred and previous experience in a spoke/warehouse or logistics environment are highly desirable.
What we offer you:
At Ocado Logistics, we offer competitive salaries and so much more:
- Up to 7% matched pension contributions after three months of service.
- Employer-funded medical insurance after three months of service.
- Enhanced digital GP service for you and your dependents.
- Tools for your health and wellbeing including a network of Wellbeing Champions.
- High street shopping and restaurant discounts including 15% off Ocado.com.
Our people are incredibly diverse and come from all walks of life with different stories and experiences. We are proud that we are a disability-confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for employees with disabilities.
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
Team Manager in London employer: Ocado Group
At Ocado Logistics, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Walthamstow that fosters inclusivity and employee growth. Our commitment to competitive salaries, comprehensive benefits including employer-funded medical insurance, and a focus on wellbeing ensures that our team members feel valued and supported. Join us to be part of a forward-thinking company that leverages cutting-edge technology while prioritising a culture of respect and development.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ocado Logistics on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Ocado's operations, especially their use of robotics and AI. Show them you’re not just another candidate; you’re genuinely interested in what they do.
✨Tip Number 3
Practice makes perfect! Get a mate to do mock interviews with you. Focus on common questions for Team Managers, like how you’d handle team performance or manage KPIs. The more you practice, the more confident you'll feel.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you appreciate their time and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Team Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Team Manager role. Highlight your experience in managing teams, meeting KPIs, and any relevant logistics or warehouse experience. We want to see how you fit into our world-class employee experience!
Showcase Your Communication Skills:Since strong verbal and written communication is key for this role, don’t shy away from demonstrating these skills in your application. Use clear, concise language and make sure your passion for dealing with people shines through. We love a good communicator!
Highlight Your Leadership Experience:As a Team Manager, you'll be leading a team, so share examples of your previous leadership roles. Talk about how you've motivated teams, managed performance, and fostered a positive work environment. We’re all about respect and loyalty here at Ocado!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our innovative team at Ocado Logistics!
How to prepare for a job interview at Ocado Group
✨Know the Company Inside Out
Before your interview, take some time to research Ocado Logistics and their innovative technology. Understand their mission, values, and how they operate. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Behavioural Questions
As a Team Manager, you'll need to demonstrate your leadership skills. Prepare for behavioural questions by thinking of specific examples from your past experiences where you've successfully managed teams, handled conflicts, or improved KPIs. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Communication Skills
Strong verbal and written communication skills are essential for this role. During the interview, practice clear and concise communication. Be ready to discuss how you've effectively communicated with team members in previous roles, especially in formal settings like meetings.
✨Emphasise Health and Safety Knowledge
Given the importance of health and safety in logistics, be prepared to discuss your understanding of food safety standards and compliance. Share any relevant experiences where you've ensured safety measures were followed, as this will highlight your suitability for the role.
