At a Glance
- Tasks: Lead innovative Last Mile projects and optimise operational efficiency.
- Company: Join Ocado Solutions, revolutionising online grocery with cutting-edge technology.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and flexible working options.
- Other info: Be part of a diverse team with excellent career growth opportunities.
- Why this job: Make a real impact in logistics while shaping the future of retail.
- Qualifications: Extensive project management experience in logistics or supply chain required.
The predicted salary is between 54000 - 84000 € per year.
As the Head of Last Mile Transformation you will be instrumental in leading and overseeing Last Mile project-style initiatives. This pivotal role demands a visionary leader capable of driving innovation, optimizing efficiency, and ensuring the seamless execution of projects that directly impact our partners operational efficiency and customer proposition. You will be responsible for translating business objectives into actionable project plans with clear milestones and outcomes, fostering a culture of excellence, and delivering measurable change that enhances both partner performance and team efficiency. The role requires exemplary stakeholder management to negotiate and influence Partners (and Regions) to make modifications to Partner processes and systems. The problems and issues faced are numerous and undefined, and require detailed information gathering, analysis and investigation to understand and solve. Provide clear and timely feedback into product/technology that promotes concise UX development, discuss new features and functionality - all leading to a better system for our operational partners.
Key Strategic Questions- How do we better retain and motivate drivers?
- Are we utilising Spokes in the best way?
- Are there opportunities to use a service-partner delivery driver model?
- How can we maximise the benefits of un-structured vehicles?
- What should we be advising our partners regarding their Fleets and methods for reducing VOR?
- Develop and implement robust governance and structured plans to ensure Partners are fully prepared for Go Live.
- Implement best practice product/feature release process involving all stakeholders.
- Implement portfolio visibility within the wider Last Mile team and PS Central team.
- Ensure the wider Last Mile team is quantifying and recording hours spent on projects, investigating P&L impact, adjusting KPIs to capture spend on activities against benefits achieved to help prioritise what should be replicated across other Partners.
- Develop clearly defined and measurable \"work packages\" that can be sold by Consulting Team.
- Project Leadership
- End-to-End Project Management
- Resource Management & Allocation
- Risk Management & Mitigation
- Stakeholder Management & Communication
- Process Improvement & Optimization
- Team Leadership & Development
- Extensive experience in project management, with good tenure in a senior leadership role overseeing a portfolio of complex projects, preferably within the logistics, courier, or supply chain industry.
- Proven track record of successfully delivering large-scale, cross-functional projects on time and within budget.
- Demonstrable experience in implementing new technologies and driving significant operational improvements.
- Previous experience and demonstrable breadth and depth of knowledge of the Last Mile Optimisation environment.
- Exceptional leadership, communication, and interpersonal skills with the ability to influence and inspire diverse teams.
- Strong strategic thinking and problem-solving abilities, with a keen eye for detail and a results-oriented approach.
We are Ocado Solutions, and we are revolutionising online grocery. We partner with the world\'s leading retailers, providing our innovative Ocado Smart Platform (OSP) - a powerful blend of automation and software - to elevate their e-commerce capabilities. Join us and be part of a team that\'s shaping the future of retail, working with global giants from Kroger to AEON.
We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here\'s a snapshot of what you can expect:
- Time to recharge:
- 25 days annual leave (rising to 27 after 5 years), plus the option to buy more - and 30 days a year to work from anywhere in the world.
- Health & wellbeing:
- Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance.
- Family-first policies:
- 22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave (after qualifying period).
- Financial support:
- Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets.
- Commuter perks:
- Cycle to Work Scheme and free shuttle buses to/from Hatfield and Welwyn Garden City stations.
- Exclusive discounts:
- 15% off at Ocado.com with free delivery (starting in your first month). Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
Head of Last Mile Transformation in Hatfield employer: Ocado Group
At Ocado Solutions, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. As the Head of Last Mile Transformation, you will benefit from our commitment to employee well-being with generous leave policies, comprehensive health benefits, and opportunities for professional growth within a forward-thinking team. Join us in revolutionising online grocery while enjoying a culture that values work-life balance and supports your career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Last Mile Transformation in Hatfield
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how your vision aligns with their goals. Tailor your responses to highlight your project management skills and how you can drive innovation in Last Mile Transformation.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. We suggest focusing on your leadership experiences and how you've tackled complex projects. This will help you articulate your value clearly when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. We recommend reiterating your enthusiasm for the role and mentioning something specific from the conversation to keep you fresh in their minds.
We think you need these skills to ace Head of Last Mile Transformation in Hatfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Head of Last Mile Transformation role. Highlight your experience in project management and how it aligns with our goals at StudySmarter. We want to see how you can drive innovation and optimise efficiency!
Showcase Your Leadership Skills:This role is all about leadership, so don’t hold back! Share examples of how you've led teams and managed complex projects. We love seeing how you’ve inspired others and delivered measurable change in previous roles.
Be Specific About Your Achievements:When detailing your past experiences, use specific metrics and outcomes to illustrate your success. We’re keen on understanding how your contributions have positively impacted operational efficiency and partner performance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Ocado Group
✨Know Your Last Mile Inside Out
Before the interview, dive deep into the Last Mile transformation landscape. Understand the key challenges and innovations in logistics and supply chain management. This will help you speak confidently about how your experience aligns with the company's goals.
✨Showcase Your Project Management Prowess
Prepare to discuss specific examples of large-scale projects you've led. Highlight your approach to resource management, risk mitigation, and stakeholder communication. Use metrics to demonstrate how your leadership has driven efficiency and improved outcomes.
✨Be Ready for Strategic Questions
Anticipate questions around strategic challenges like driver retention and fleet optimisation. Think critically about potential solutions and be prepared to share your insights on how to leverage technology for operational improvements.
✨Demonstrate Your Leadership Style
Articulate your leadership philosophy and how you inspire diverse teams. Share anecdotes that illustrate your ability to influence stakeholders and foster a culture of excellence. This will show that you're not just a manager, but a visionary leader.
