People Insight Partner in Hatfield

Hybrid – Based minimum 2x days a week in our Hatfield Head Office. Technology and logistics are what we do. People are how we do it. At Ocado Logistics, we create standout customer experiences for Ocado Retail and Morrisons—powered by innovation, driven by people. We’re looking for a People Insights Partner to help us tell the real stories behind our people data. This is a role for someone who doesn’t just analyse numbers, but can connect the dots, challenge assumptions, and clearly articulate what the data means for leaders, teams and colleagues across the business. If you’re passionate about turning complex data into compelling narratives that shape decisions, influence strategy and improve the colleague experience, this role is for you.

About the role: This is not a traditional analytics or reporting role. As our People Insights Partner, you’ll sit at the intersection of data, strategy and storytelling, working closely with senior People leaders and the wider business to inform critical decisions. Reporting into the Senior People Strategy and Insights Manager, you will act as a trusted partner to stakeholders, not only creating dashboards to present data, but using metrics to understand trends, risks and opportunities across our diverse workforce of 16,000+ colleagues including operational, front‑line and head office teams. Your focus will be on insight with impact—using data to explain why things are happening, what it means, and what we should do next, while looking ahead to anticipate future trends, predict emerging risks before they arise, and turn those risks into opportunities. Working collaboratively with the wider People team, you’ll shape and deliver insights across recruitment, retention, engagement, labour turnover, DEI and more while helping to build a mature, insight‑led culture across Ocado Logistics.

We’re looking for someone with real passion and drive – someone who is curious about people data, motivated to make an impact, and eager to learn, grow and develop their career in a fast‑moving, complex business.

Responsibilities:

• Partnering with senior People and business leaders to deliver narrative‑led insight, translating complex people data into clear, compelling stories that influence decision‑making.
• Leading strategic people insight projects across areas such as retention, engagement, DEI and workforce planning—focusing on outcomes, not just outputs.
• Bringing data to life through thoughtful analysis, visualisation and storytelling, ensuring insight is accessible, relevant and actionable.
• Challenging surface‑level interpretations of data, asking the right questions and helping stakeholders understand the root causes behind trends.
• Working with analytics and tech teams to shape dashboards and reporting so they support better conversations, not just better metrics.
• Championing ethical and responsible use of people data, ensuring insight is trusted, accurate and aligned to privacy standards.
• Building insight and storytelling capability across the People team, coaching others on how to interpret, communicate and use data effectively.

About you:

We’re looking for someone who naturally operates as a partner and storyteller, not just an analyst. You’ll be comfortable working in a large, complex organisation – ideally with a significant operational or frontline workforce such as logistics, retail, manufacturing, aviation or transport. Although we are open to hearing from candidates from other industries, provided you have a strong track record of partnering with stakeholders and using insight and storytelling to influence decisions.

You’ll bring:

• Strong experience in people insights, analytics or strategic HR reporting.
• Proven ability to translate data into clear, persuasive narratives for senior stakeholders.
• Confidence working with large, complex data sets and multiple data sources (HRIS such as Oracle or similar is a plus).
• Experience using analysis and visualisation tools (e.g. Excel, SQL, Python, Power BI, Tableau, Looker) to support insight and storytelling.
• Excellent communication skills, with the credibility to influence and challenge senior leaders.
• A collaborative, curious mindset and a passion for continuous improvement.

What you can expect to receive in return:

At Ocado we believe in a workplace where everyone feels valued and supported, so you’ll find a safe and collaborative atmosphere that is as fresh as our produce as well as an award‑winning recognition programme and benefits package that includes healthy work‑life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts.

• Flexible Work: Enjoy 30 days of “work from anywhere” policy for a balanced life.
• Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well‑being.
• Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
• Pension Plan: Secure your future with our pension scheme, featuring up to 7 % employer contribution matching.
• Private Medical Cover: Rest easy with comprehensive private medical insurance.
• Family‑Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
• Financial Aid: Get interest‑free train tickets and join our Cycle to Work Scheme.
• Shuttle Services: Convenient free shuttle buses connect you to work.
• Share Schemes: Join exciting share plans to participate in our success.
• Shopping Perks: Enjoy a 15 % discount on Ocado.com and savings at popular retailers and restaurants.
• Financial Protection: We offer Income Protection and Life Insurance for financial security.

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.