At a Glance
- Tasks: Drive growth strategies for top European retailers using innovative e-commerce solutions.
- Company: Join Ocado Commercial, a leader in revolutionising online grocery shopping.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and flexible working options.
- Other info: Work with global partners and enjoy excellent career development opportunities.
- Why this job: Be part of a dynamic team shaping the future of retail with cutting-edge technology.
- Qualifications: Experience in e-commerce, marketing, or retail management; strong analytical and communication skills.
The predicted salary is between 60000 - 80000 € per year.
About Us
We are Ocado Commercial, and we are revolutionising online grocery. We partner with the world's leading retailers, providing our innovative Ocado Smart Platform (OSP) – a powerful blend of automation and software – to elevate their e-commerce capabilities. Join us and be part of a team that's shaping the future of retail, working with global giants from Kroger to AEON.
About the Role
The Partner Growth Manager role is an exciting opportunity in our European Partner Success Team to directly influence the commercial success of our partners, some of the largest retailers in Europe. Businesses that partner with Ocado Solutions come in all shapes and sizes, and leverage our technology in different ways.
In this role, you will combine your knowledge of ecommerce, grocery retail, and online marketing with communication skills and analytical abilities to shape and influence how our partners grow online. The Partner Growth Manager will work with the Ocado Partner Account team to drive the growth agenda in our partner’s business, enabling our partners to improve commercial outcomes, grow their customer base, order volume, and overall profitability.
You will build effective relationships with key commercial, marketing, and ecommerce stakeholders in our partners’ businesses. You will leverage knowledge of customer objectives, strategic know-how, knowledge of the Ocado Smart Platform (OSP), as well as the expertise of our central growth subject matter experts to create and implement successful growth strategies. You will become a first line of e-commerce growth support, leveraging our team of central subject matter experts for more in-depth support. You will support your internal stakeholders in the region with insights and reporting on growth topics, as well as be a source of information and support for your partners.
As part of the Europe Partner Success Team you will be responsible for supporting our partners in their day to day use of OSP, ensuring that their webshop is configured optimally, using the most impactful OSP features, to drive maximum customer acquisition, retention and basket size. You will consult with partners through both in-depth projects in close collaboration with our Central Growth and/or Technology teams, as well as ongoing optimisation forums aimed at improving their commercial performance. You will leverage data to drive recommendations that improve overall performance.
The Partner Growth Manager is accountable for shaping and delivering growth strategy for their assigned Partner(s), supporting improved commercial outcomes including customer acquisition, retention, order growth and profitability. Works closely with the Partner’s ecommerce, marketing and technology teams and cross-functional Ocado stakeholders to align growth priorities and execution. Uses growth, trading and customer data and analytics to understand commercial performance, identify trends and opportunities, and deliver clear, actionable recommendations to Partners and internal stakeholders.
Accountable for translating Partner growth objectives into clear, prioritised growth initiatives and optimisation opportunities that support long-term commercial success, maximising the potential of the OSP platform. Acts as Ocado’s primary growth and ecommerce subject matter expert for the Partner, using deep knowledge of OSP capabilities and growth / go-to-market expertise to shape recommendations on ecommerce configuration, trading, monetisation and customer experience, as well as sustainable marketing and communications adapted to the local competitive landscape.
Owns the Partner relationship for e-commerce and growth OSP roadmap engagement, acting as the named point of contact for trading, monetisation, customer experience roadmap topic, and, in general, any non-operational topic. Represents Partner growth and ecommerce requirements and priorities into Ocado’s roadmap governance processes, supporting feature discovery with clear problem definition, context and Partner business case and value articulation. Monitors delivery and adoption of growth-critical features and capabilities, working with internal teams and Partners to maximise realised commercial value and improve utilisation of growth-enabling functionality. Identifies and escalates risks, dependencies or delivery issues that may impact the Partner’s ability to realise growth from OSP capabilities.
About you
- Fluency in English essential and one other European language desirable (French, Spanish, Polish, Swedish)
- Bias to action, capable of designing data-driven strategies but also secure implementation
- Stakeholder, relationship building and networking skills
- A team player who’s comfortable interacting with Partner teams
- Self-motivated with an ability to deliver to deadlines and multi-task under pressure
- Comfortable dealing with ambiguity and uncertainty
- Able to handle difficult situations, facing challenges with positivity, confidence and pragmatism
- Experience in one or several of the following fields:
- Performance marketing within a direct to consumer business (grocery ecommerce experience a plus)
- Commercial or trading experience in a direct to consumer business (grocery ecommerce experience a plus)
- Retail management consulting
- Familiarity and passion for data-driven marketing, consumer insight, and ecommerce
- Familiarity with or experience with measuring and optimizing key growth metrics including user growth, conversion, LTV
What we offer
We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here’s a snapshot of what you can expect:
- Time to recharge: 25 days annual leave (rising to 27 after 5 years), plus the option to buy more – and 30 days a year to work from anywhere in the world.
- Health & wellbeing: Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance.
- Family-first policies: 22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave.
- Financial support: Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets.
- Commuter perks: Cycle to Work Scheme and free shuttle buses to/from Hatfield and Welwyn Garden City stations.
- Exclusive discounts: 15% off at Ocado.com with free delivery (starting in your first month).
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
Partner Growth Manager in Hatfield employer: Ocado Group
At Ocado Commercial, we pride ourselves on being an exceptional employer that champions innovation and collaboration in the online grocery sector. Our vibrant work culture fosters personal and professional growth, offering flexible benefits such as generous annual leave, comprehensive health support, and family-friendly policies, all while working with leading retailers across Europe. Join us in shaping the future of retail, where your contributions directly impact our partners' success and your career development is a priority.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Growth Manager in Hatfield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Ocado. Use LinkedIn to connect and engage with them. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for interviews by researching Ocado's values and recent projects. Show us that you understand our mission and how you can contribute to the Partner Growth Manager role. Tailor your answers to reflect our goals!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in ecommerce and marketing can help our partners grow. We want to hear about your past successes and how they relate to the role you're applying for.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you on our radar and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.
We think you need these skills to ace Partner Growth Manager in Hatfield
Some tips for your application 🫡
Know Your Stuff:Before you start writing, make sure you understand the role and what we’re all about at Ocado. Dive into our values and the specifics of the Partner Growth Manager position. This will help you tailor your application to show how you fit right in!
Be Authentic:We love a bit of personality! Don’t be afraid to let your true self shine through in your application. Share your experiences and insights in a way that reflects who you are, while still keeping it professional.
Showcase Your Skills:Highlight your relevant skills and experiences that align with the job description. Whether it's your knowledge of ecommerce or your knack for data-driven strategies, make sure we see how you can contribute to our team!
Apply Through Our Website:We recommend applying directly through our website for the best experience. It’s straightforward and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Ocado Group
✨Know Your OSP Inside Out
Before the interview, make sure you have a solid understanding of the Ocado Smart Platform (OSP). Familiarise yourself with its features and how they can drive growth for partners. This will show your potential employer that you're not just interested in the role, but also invested in their technology.
✨Showcase Your Data Skills
Since the role involves leveraging data to drive recommendations, be prepared to discuss your experience with data analysis. Bring examples of how you've used data to influence decisions or improve performance in previous roles. This will demonstrate your ability to translate insights into actionable strategies.
✨Build Rapport with Stakeholders
The Partner Growth Manager role requires strong relationship-building skills. Think of ways to illustrate your experience in managing stakeholder relationships. Share stories about how you've successfully collaborated with different teams or partners to achieve common goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare by thinking through potential challenges you might face in the role and how you would address them. This will help you convey your proactive mindset and ability to handle ambiguity effectively.
