Ocado Group is seeking an experienced Amazon Customer Connect & Service Platform Specialist to join our Service Assurance team. This hands-on role will own the Amazon Customer Connect platform, the customer and agent portals, and the data and API connections that link it to the rest of our operation.
You’ll lead the planned in-house handover from a third-party partner, manage environments, code, pipelines and day-to-day running, and build tooling that enables us to manage and evolve the
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Amazon Connect Platform Lead | Hybrid Role & Platform Ownership in Hatfield employer: Ocado Group
At Ocado Logistics, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member plays a crucial role in delivering outstanding customer experiences. With flexible part-time hours, competitive pay including paid breaks, and a comprehensive benefits package tailored to your lifestyle, we ensure that our employees feel valued and supported. Join us in Luton, where you'll enjoy a friendly atmosphere, opportunities for personal growth, and the chance to make a real difference in people's lives every day.
