At a Glance
- Tasks: Support colleagues with HR queries and manage people-related administrative tasks.
- Company: Join the dynamic People Team at Ocado Logistics.
- Benefits: Flexible work, generous leave, private medical cover, and shopping perks.
- Other info: Exciting opportunities for growth and a supportive team culture.
- Why this job: Make a real impact in a fast-paced environment while developing your skills.
- Qualifications: Experience in administration, customer service, or hospitality; HR experience is a plus.
The predicted salary is between 30000 - 40000 € per year.
People Administrator (6-Month FTC)
Location: Hybrid - 2x days a week in Hatfield
Contract: 6-month fixed term contract
Department: People Team
3x roles available for immediate starts!
We’re excited to offer a fantastic opportunity for three detail-focused administrators to join our People team at Ocado Logistics on a 6-month FTC basis. Whether you have experience in an administrative role or are looking to transition from customer service or hospitality into HR administration, this could be a fantastic next step in your career. If you enjoy problem-solving, working with systems in a high volume environment, supporting others, and take a proactive approach to your work, we’d love to hear from you.
What you’ll be doing:
As a People Administrator in our People Operations Team, you’ll act as the first point of contact for employee queries across our workforce of over 16,000 colleagues. Using a range of HR systems, you’ll take ownership of each enquiry from start to finish, ensuring every colleague receives clear, accurate, and timely support.
You’ll likely join either our Employee Relations or Shared Services team, where you’ll play a key role in supporting the team with tasks such as raising contracts, managing leavers, reporting absences and using our various HR systems! No two days are ever the same - you can expect variety, collaboration, and the satisfaction of making a real difference in a fast-paced, supportive environment alongside a growing and talented team.
Your responsibilities will include:
- Responding to colleague queries across our HR systems, providing accurate and timely information
- Managing people-related administrative tasks, including system access, data updates, and audit checks
- Using Excel to generate and maintain reports for people data
We are looking for someone who:
- Has a background in administration, customer service, or hospitality, and is confident working at pace.
- Has excellent communication and attention to detail.
- Is naturally curious, a fast learner, and enjoys solving problems.
- Delivers brilliant customer service with a friendly, professional tone.
- Is organised, detail-oriented, and able to manage multiple queries with care and accuracy.
- Has excellent written communication skills and can adapt messaging for different audiences.
- Is proactive, resilient, and thrives in a changing environment.
- Prior experience with HR is a plus - but not essential. We’ll teach you everything you need to know.
Why join Ocado Logistics?
- This is your chance to join a People Team that’s passionate about service, innovation, and shaping the colleague experience across our business.
- You’ll be part of a collaborative, supportive team where your contributions make a real difference—every day.
- Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
- Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
- Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
- Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
- Private Medical Cover: Rest easy with comprehensive private medical insurance.
- Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
- Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
- Shuttle Services: Convenient free shuttle buses connect you to work.
- Share Schemes: Join exciting share plans to participate in our success.
- Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants.
- Financial Protection: We offer Income Protection and Life Insurance for financial security.
Next steps: If you're excited by the opportunity to make an impact in a fast-moving People function - we’d love to hear from you. Even if you don't tick every box but have a passion for helping people and a great attitude, please apply.
Administrator - People Operations in Hatfield employer: Ocado Group
At Ocado Logistics, we pride ourselves on being an exceptional employer, offering a dynamic and supportive work environment in Hatfield. Our People Team is dedicated to fostering employee growth through comprehensive training and development opportunities, while our flexible work policies and generous benefits, including private medical cover and a robust pension plan, ensure a healthy work-life balance. Join us to make a meaningful impact in a collaborative setting where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator - People Operations in Hatfield
✨Tip Number 1
Network like a pro! Reach out to people in your desired field, especially those already working at Ocado Logistics. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching common HR scenarios. Think about how you'd handle various employee queries or administrative tasks. This will show you're proactive and ready to tackle the role head-on!
✨Tip Number 3
Show off your problem-solving skills during interviews! Share specific examples from your past experiences where you successfully managed multiple tasks or resolved issues quickly. It’s all about demonstrating your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our awesome People Team at Ocado Logistics.
We think you need these skills to ace Administrator - People Operations in Hatfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the People Administrator role. Highlight any relevant experience in administration or customer service, and show us how your skills align with what we're looking for!
Show Off Your Communication Skills:Since you'll be the first point of contact for employee queries, it's crucial to demonstrate your excellent written communication skills. Use clear and professional language in your application to reflect how you would communicate with colleagues.
Be Detail-Oriented:Attention to detail is key in this role! Make sure your application is free from typos and errors. We want to see that you can manage multiple tasks accurately, just like you would in the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're proactive!
How to prepare for a job interview at Ocado Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a People Administrator. Familiarise yourself with the key tasks mentioned in the job description, like managing queries and using HR systems. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your Problem-Solving Skills
Since the role involves handling various employee queries, be prepared to discuss examples of how you've solved problems in previous roles. Whether it’s from administration, customer service, or hospitality, share specific instances where you’ve successfully navigated challenges and provided excellent support.
✨Highlight Your Attention to Detail
As an Administrator in People Operations, attention to detail is crucial. Bring up experiences where your meticulous nature made a difference, such as managing data or ensuring accuracy in reports. This will show that you can handle the high-volume environment effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the tools they use, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
