At a Glance
- Tasks: Drive online growth strategies and build strong partnerships with leading retailers.
- Company: Join Ocado Commercial, revolutionising online grocery with innovative technology.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional development.
- Other info: Dynamic role with travel opportunities and excellent career progression.
- Why this job: Be part of a team shaping the future of retail and making a real impact.
- Qualifications: Experience in e-commerce growth strategies and strong analytical skills.
The predicted salary is between 50000 - 65000 € per year.
About Us
We are Ocado Commercial, and we are revolutionising online grocery. We partner with the world's leading retailers, providing our innovative Ocado Smart Platform (OSP) – a powerful blend of automation and software – to elevate their e-commerce capabilities. Join us and be part of a team that's shaping the future of retail, working with global giants from Kroger to AEON.
About the Role
The Account Manager role is an exciting opportunity in our European Partnership team to directly influence the commercial success of our Partners. We are looking for a strategic and commercially driven e-commerce leader to join our European Partnership team. In this role, you will own the strategy to drive online growth for our partners, ensuring commercial success, operational efficiency, and international scalability. This role is hybrid, working 2 days per week in our UK Head Office in Hatfield, and 3 days per week from home. Regular travel to our partners’ offices and operational sites will be required. Your main mission will be to drive the success of your account, supporting your partner to achieve our joint goals. You will develop and maintain strong relationships, help your partner to grow its online business, as well as realising new commercial opportunities for Ocado.
Responsibilities
- Account Development: Developing, updating and owning partnership strategy that aligns with the partner's e-commerce goals, focusing on identifying and maximising opportunities for market share growth and operational optimisation. Responsible for overseeing the overall delivery of the agreed partnership goals, including building a strong internal collaboration network and securing appropriate support to meet those partnership goals. Primary interface between Ocado and the partner for all relationship matters, including escalations. Pursuing opportunities to develop the partner relationship further, from creative idea generation, business case development, commercial negotiation and overseeing implementation. Ensuring that Operations are supporting Growth and that teams are aligned with the same objectives and KPIs.
- Partner Growth: Owning the shaping and delivery of a strategy to help your partners grow and improve their commercial outcomes. Leveraging data to provide regular reporting to internal and external stakeholders, highlighting key trends and opportunities to improve growth. Delivering actionable recommendations partners can implement within their organizations to support growth. Becoming an expert on all the relevant OSP features that can support growth, and ensuring your partners are fully utilising these features to drive their goals. Delivering against agreed partnership goals, including building a strong internal collaboration network and securing appropriate support to meet these partnership goals. Maintaining strong awareness of the market your partner operates in and providing timely and actionable recommendations to help them take advantage of opportunities.
About You
Languages: Fluency in English is essential. Other European languages desirable (French, Spanish, Polish or Swedish). Years of proven track record in one or several of the following fields: Developing and executing online growth strategies within a direct to consumer business with complex logistics (grocery ecommerce experience a big plus). Retail and/or strategy management consulting experience, with projects focusing on growth and/or logistics. Hypergrowth start-ups or scale-ups. Familiarity and passion for data-driven marketing, consumer insight, and ecommerce. Familiarity with or experience with measuring and optimising key growth metrics including user growth, conversion, LTV. Comfortable utilising data to gain a clear understanding of the customer journey, identify and implement improvements, and measure performance. A highly analytical skill set, able to use data to drive insights and recommendations for partners. Deep understanding of financial statements.
Account Manager employer: Ocado Group
At Ocado Commercial, we pride ourselves on being an innovative employer that champions growth and collaboration. Our hybrid work model allows for flexibility, with the opportunity to work from our vibrant UK Head Office in Hatfield while also enjoying the benefits of remote work. We foster a dynamic work culture that encourages professional development, offering employees the chance to engage with leading global retailers and shape the future of e-commerce, all while being part of a supportive team dedicated to achieving shared success.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in developing online growth strategies. Use specific examples from your past roles to demonstrate how you've driven success and improved commercial outcomes.
✨Tip Number 3
Research is key! Before any interview, dive deep into Ocado's business model and their partners. Understanding their e-commerce goals and challenges will help you tailor your approach and show that you're genuinely interested in helping them succeed.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining our team at Ocado Commercial. Don’t miss out on this opportunity!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in e-commerce and any relevant achievements that showcase your ability to drive online growth. We want to see how you can bring value to our partners!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our mission at Ocado Commercial. Let us know what excites you about revolutionising online grocery!
Showcase Your Analytical Skills:Since this role involves leveraging data for growth, make sure to highlight your analytical skills. Share examples of how you've used data to drive insights and improve performance in previous roles. We love data-driven decision-making!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to explore more about our culture and values while you’re there!
How to prepare for a job interview at Ocado Group
✨Know Your Partners
Before the interview, research Ocado's partners and their e-commerce strategies. Understanding their business models and challenges will help you demonstrate how you can drive growth and optimise operations for them.
✨Showcase Your Data Skills
Be prepared to discuss how you've used data to influence decisions in previous roles. Bring examples of how you've leveraged analytics to improve growth metrics or customer journeys, as this is crucial for the Account Manager position.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems related to partner growth and strategy. Practice articulating your thought process and how you would approach developing a partnership strategy that aligns with a partner's goals.
✨Demonstrate Relationship Building
Highlight your experience in building and maintaining strong relationships with partners. Share specific examples of how you've navigated challenges or escalations, and how you’ve successfully collaborated with internal teams to achieve common objectives.
