At a Glance
- Tasks: Evaluate and transcribe calls in your native language with a focus on quality.
- Company: Join a dynamic team on a fast-paced multilingual project.
- Benefits: Consistent weekly hours and paid security training.
- Other info: Short-term sprint with potential for future opportunities.
- Why this job: Make an impact by ensuring high-quality communication across languages.
- Qualifications: Native fluency in one of the listed languages and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
We’re launching a new multilingual evaluation sprint where you will participate in a short, high‑intensity sprint focused on call evaluation and transcription tasks. This is a fast‑moving project with a strong emphasis on quality and consistency.
What You’ll Do
- Place and review scripted or semi‑structured calls
- Evaluate call quality (pronunciation, prosody, phrasing, and fluency)
- Score calls based on provided guidelines
- Complete transcription tasks accurately and efficiently
Languages Needed (4–5 contractors per language)
- English (UK)
- English (AU)
- Spanish (Peru)
- Portuguese (Brazil)
- Swedish
- Dutch
- Japanese
- Danish
- Hindi
- Bengali
- Arabic (Modern Standard)
- Korean
- Czech
- Italian
- Portuguese (Portugal)
- Turkish
Requirements
- Native fluency in one of the listed languages
- Ability to evaluate standard accent and identify deviations in pronunciation, prosody, and phrasing
- Strong attention to detail and consistency in scoring
- Prior experience in data annotation, evaluation, or AI‑related work is preferred
Additional Notes
- This is a short‑term sprint (2–4 weeks) with consistent weekly hours
- You will need to go through an additional 1‑hour security set‑up via Vanta where you will need to: download password manager, download Vanta, encrypt your hard drive, go through some security training (this is paid time). It must be completed within 24 hours of signing your contract in order to start the project. Please ONLY APPLY if you are okay with doing this.
Multilingual Call Evaluation Specialist employer: Obsidian
Join a dynamic team as a Multilingual Call Evaluation Specialist, where you will engage in a fast-paced environment that prioritises quality and consistency. Our company fosters a collaborative work culture, offering flexible hours and opportunities for professional growth within a supportive framework. With a focus on diverse languages and a commitment to excellence, this role provides a unique chance to contribute meaningfully while enhancing your skills in a vibrant setting.
StudySmarter Expert Advice🤫
We think this is how you could land Multilingual Call Evaluation Specialist
✨Tip Number 1
Get your game face on! When you’re prepping for that call evaluation role, brush up on your language skills and get familiar with the accents. We want to see you shine in your native tongue!
✨Tip Number 2
Practice makes perfect! Try recording yourself evaluating calls or transcribing snippets. This will help you get into the groove of scoring based on guidelines. Plus, it’s a great way to show off your attention to detail!
✨Tip Number 3
Don’t forget to highlight your relevant experience! If you’ve done any data annotation or evaluation work before, make sure to mention it. We love seeing how your past roles can bring value to our project.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who are ready to jump into this exciting sprint with us!
We think you need these skills to ace Multilingual Call Evaluation Specialist
Some tips for your application 🫡
Show Off Your Language Skills:Make sure to highlight your native fluency in one of the required languages. We want to see how well you can evaluate accents and pronunciation, so don’t hold back on showcasing your expertise!
Be Detail-Oriented:Since this role is all about quality and consistency, emphasise your attention to detail in your application. Share any relevant experience that demonstrates your ability to score calls accurately and efficiently.
Tailor Your Application:Take a moment to customise your application for this specific role. Mention any previous experience in data annotation or AI-related work, as it’ll help us see why you’re a great fit for our multilingual evaluation sprint.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the process!
How to prepare for a job interview at Obsidian
✨Know Your Languages
Make sure you brush up on the specific languages you're fluent in. Be ready to discuss your experience with pronunciation, prosody, and phrasing in detail. This will show that you understand the nuances of the languages and can evaluate calls effectively.
✨Familiarise Yourself with Call Evaluation
Before the interview, take some time to understand what call evaluation entails. Review any guidelines or scoring systems you might encounter. Being able to speak knowledgeably about these processes will demonstrate your preparedness and commitment to quality.
✨Highlight Attention to Detail
Since this role requires a strong focus on consistency and accuracy, be prepared to share examples from your past experiences where your attention to detail made a difference. This could be in data annotation or any related work you've done.
✨Prepare for Security Set-Up Questions
Since there's a security set-up involved, be ready to discuss your comfort level with technology and security protocols. Showing that you're proactive about data security will reflect well on your candidacy.
