At a Glance
- Tasks: Create health scenarios and evaluate AI performance in personal health navigation.
- Company: Join a forward-thinking company partnering with leading AI labs.
- Benefits: Competitive pay, flexible hours, and opportunities for promotion based on performance.
- Other info: Challenging tasks that require focus and offer great career growth.
- Why this job: Make a real difference in healthcare while working with cutting-edge technology.
- Qualifications: 3+ years in a health-related role with strong communication skills.
The predicted salary is between 124800 - 177600 £ per year.
Mercor is partnering with leading AI labs to advance frontier agent evaluations in personal health navigation. As a Personal Health Expert, you'll build long-horizon health‐admin tasks that mirror the work you already do, each paired with a deterministic rubric that grades agent performance against verifiable ground truth. Tasks need to have checkable answers; no open‐ended essays, no subjective judgment calls.
Expect to build scenarios across:
- Records and visits: medical timelines against a ground-truth event list, pre‐appointment briefs with required elements
- Medications and labs: medication schedules against a rules‐based conflict check, lab summaries that correctly flag values against reference ranges
- Payer and documentation: insurance appeals against known approve/deny outcomes, symptom logs with structured fields
These scenarios will be challenging and take long sessions of focus.
Who we're looking for:
- 3+ years as an RN, patient advocate, MA, or in a similar health‐literate role
- Expertise in one or more of the following: insurance appeals and payer navigation, lab result interpretation, medication management, patient portal workflows (MyChart, FollowMyHealth), care coordination
- Comfortable reading and producing personal health artifacts: timelines, pre‐visit briefs, appeal letters, symptom logs
- Clear written communication; can articulate reasoning step by step and encode it into deterministic rubrics
- Located in the United States
Compensation: $60–$85/hr depending on domain depth and prior experience. Strong contributors are promoted based on task quality and throughput.
Patient Advocate in London employer: Obsidian
At Mercor, we pride ourselves on being an exceptional employer that values the expertise and dedication of our team members. As a Patient Advocate, you will thrive in a collaborative work culture that prioritises employee growth and offers competitive compensation, with opportunities for promotion based on your contributions. Located in the United States, our commitment to advancing personal health navigation through innovative AI partnerships ensures that you will be part of a meaningful mission that positively impacts lives.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Advocate in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who might know about patient advocacy roles. A friendly chat can lead to insider info or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to patient advocacy. Think about your experiences with insurance appeals and care coordination, and be ready to share specific examples that highlight your skills.
✨Tip Number 3
Showcase your expertise! Create a portfolio of your work, including timelines, appeal letters, and any other relevant documents. This will help you stand out and demonstrate your clear communication skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for passionate individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Patient Advocate in London
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your relevant experience in health navigation, insurance appeals, and patient advocacy. We want to see how your background aligns with the role, so don’t hold back on those details!
Be Clear and Concise:When writing your application, clarity is key! Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that’s easy to read.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your responses to the specific requirements of the Patient Advocate role. We love seeing candidates who take the extra step to connect their skills to our needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Obsidian
✨Know Your Stuff
Make sure you brush up on your knowledge of insurance appeals, lab results, and medication management. Be ready to discuss specific scenarios from your experience that demonstrate your expertise in these areas.
✨Showcase Your Communication Skills
Since clear written communication is key for this role, prepare to articulate your thought process step by step. Practise explaining complex health concepts in simple terms, as you might need to do this during the interview.
✨Prepare Real-World Examples
Think of concrete examples where you've successfully navigated patient care or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving skills.
✨Familiarise Yourself with Tools
Get comfortable with patient portal workflows like MyChart or FollowMyHealth. If you have experience with these tools, be prepared to discuss how you've used them to enhance patient care or streamline processes.
