At a Glance
- Tasks: Create structured HR scenarios and evaluate agent performance with clear guidelines.
- Company: Join a forward-thinking company partnering with top AI labs in HR operations.
- Benefits: Competitive hourly rate, opportunities for promotion, and a focus on quality work.
- Other info: Dynamic role with challenging tasks and potential for career advancement.
- Why this job: Make a real impact in HR by shaping the future of people operations.
- Qualifications: 3+ years in HR operations and expertise in HRIS or benefits administration.
The predicted salary is between 110000 - 160000 £ per year.
Mercor is partnering with leading AI labs to advance frontier agent evaluations in HR operations. As an HR Ops Expert, you’ll build long-horizon people‑ops tasks that mirror the work you already do, each paired with a deterministic rubric that grades agent performance against verifiable ground truth. Tasks need to have checkable answers; no open‑ended essays, no subjective judgment calls.
Expect to build scenarios across:
- Employee inquiries: policy questions with a documented correct answer, benefits questions against plan docs
- Lifecycle events: onboarding and off‑boarding with required checklist completion, leave decisions with ground‑truth FMLA/ADA determinations
- HRIS work: data updates with defined before/after states, benefits enrollment with rule‑based eligibility outcomes
These scenarios will be challenging and take long sessions of focus.
Who we’re looking for:
- 3+ years in HR operations or people operations
- Expertise in one or more of the following: an HRIS (Workday, Rippling, BambooHR, Gusto, Justworks), leave administration (FMLA, ADA), benefits administration, FLSA classification
- Comfortable reading and producing HR artifacts: policy responses, offer letters, change forms, leave decisions
- Clear written communication; can articulate reasoning step by step and encode it into deterministic rubrics
- SHRM‑CP / PHR a plus
- Located in the United States
Compensation: $55–$80/hr depending on domain depth and prior experience. Strong contributors are promoted based on task quality and throughput.
Human Resources Operations Specialist employer: Obsidian
Mercor is an exceptional employer that fosters a collaborative and innovative work culture, particularly for those in the Human Resources Operations Specialist role. With a focus on employee growth and development, we offer competitive compensation and opportunities for advancement based on performance, all while working at the forefront of AI in HR operations. Our commitment to clear communication and structured processes ensures that every team member can thrive in their role, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Human Resources Operations Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in HR or related fields. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common HR scenarios. Think about how you’d handle employee inquiries or lifecycle events. We want you to shine when it comes to demonstrating your expertise!
✨Tip Number 3
Show off your skills with a portfolio! Create examples of your work, like policy responses or onboarding checklists. This will help us see your capabilities in action and set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Human Resources Operations Specialist
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the HR Operations Specialist role. Highlight your experience in HRIS and any relevant certifications like SHRM-CP or PHR. We want to see how your skills align with what we’re looking for!
Showcase Clear Communication:Since clear written communication is key for this role, ensure your application reflects that. Use straightforward language and structure your thoughts logically. We appreciate candidates who can articulate their reasoning step by step.
Highlight Relevant Experience:Don’t forget to emphasise your 3+ years in HR operations. Share specific examples of your work with employee inquiries, lifecycle events, and HRIS tasks. We love seeing how you’ve tackled challenges in your previous roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Obsidian
✨Know Your HRIS Inside Out
Make sure you’re well-versed in the HRIS systems mentioned in the job description, like Workday or BambooHR. Brush up on how they work and be ready to discuss your experience with them, as this will show you’re a strong fit for the role.
✨Prepare for Scenario-Based Questions
Since the role involves building scenarios for employee inquiries and lifecycle events, think of examples from your past experience. Prepare to explain how you handled specific HR situations, focusing on the steps you took and the outcomes.
✨Master Clear Communication
This position requires clear written communication, so practice articulating your thoughts step by step. You might even want to write out some sample policy responses or leave decisions to showcase your ability to encode reasoning into deterministic rubrics.
✨Showcase Your Problem-Solving Skills
Expect to face challenging scenarios during the interview. Be ready to demonstrate your problem-solving skills by discussing how you approach complex HR issues, especially those involving compliance with FMLA or ADA regulations.
