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For Companies At a Glance
- Tasks: Lead key accounts in healthcare communications and drive project excellence.
- Company: Obsidian, a passionate healthcare agency transforming scientific communications.
- Benefits: Hybrid working, private healthcare, generous holiday, and comprehensive training.
- Why this job: Make a real impact in healthcare while developing your career in a dynamic team.
- Qualifications: Science degree or strong interest in healthcare communications; account management experience required.
- Other info: Join a vibrant culture with regular social events and excellent growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About Us
At Obsidian, we’re passionate about transforming scientific communications to improve healthcare outcomes for everyone. As a specialist healthcare agency, dedicated to medical and scientific communications, we partner with global healthcare organisations to share knowledge that truly makes a difference.
Our diverse team of >70 academic scientists, strategists, and communications experts deliver cutting-edge solutions across:
- Medical Affairs
- Strategic Consultancy
- Scientific Meetings and Events
- Medical Education
- Publications Planning and Delivery
- Creative & Digital Services
- Commercial Strategy
The Opportunity
Following exceptional growth in 2025, we’re excited to welcome an Account Manager or Senior Account Manager to join one of our thriving business units. In this pivotal role, you will:
- Be part of a dynamic team of 20 account handlers and editorial specialists.
- Take ownership of key accounts across fascinating therapy areas including: hepatitis, HIV, oncology, rare diseases, nephrology, and haemophilia.
- Ensure seamless delivery while proactively identifying smarter, more strategic ways to achieve client goals.
What You’ll Do
- Drive project excellence: Oversee internal and external review processes for quality, accuracy, and compliance, while coaching junior team members.
- Manage budgets and timelines: Keep financials on track and ensure projects are delivered on time, every time.
- Build strong relationships: Lead high-level client interactions and foster connections with internal teams, scientific experts, and suppliers.
- Mentor and lead: Line manage and develop junior team members, promoting best practices and high standards.
- Ensure compliance: Partner with senior leadership to guarantee all projects meet regulatory and ethical standards.
- Support business growth: Spot new opportunities, craft proposals, and help expand Obsidian’s offerings.
What We’re Looking For
- Ideally a science degree (or relevant qualification) or a strong interest in healthcare communications.
- Proven experience managing diverse accounts and projects within medical education/communications agencies, or a similar industry.
- Previous line management experience (SAM/SPM level or above).
- Ability to work independently with minimal supervision, demonstrating accountability and initiative.
- Willingness to travel within the UK and internationally as required.
What We Offer
- Hybrid working: Only 2 anchor days per week in the office from our vibrant London office (near Fetter Lane, EC4).
- AXA Private Healthcare (with family options), Aviva pension scheme, income protection, life assurance.
- 25 day’s holiday + bank holidays, plus gifted days at Christmas and your birthday off.
- Enhanced parental leave, cycle-to-work scheme, season ticket loan.
- Bonus schemes and employee referral rewards.
- Learning & Development: Comprehensive training programs, annual performance reviews, and opportunities to join working groups.
- Wellbeing Support: EAP, mental health first aiders, AXA wellbeing calendar, and a dedicated wellbeing room.
- Social Connection: Regular social events and a friendly, collaborative culture.
Ready to lead, inspire, and make an impact? Join us at Obsidian and help shape the future of scientific communications.
Account Manager / Senior Account Manager (Medical Communications) in England employer: Obsidian
Contact Detail:
Obsidian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager / Senior Account Manager (Medical Communications) in England
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to current employees at Obsidian. Building relationships can open doors that applications alone can't.
✨Showcase Your Expertise
When you land an interview, make sure to highlight your relevant experience in medical communications. Share specific examples of how you've driven project excellence or managed budgets effectively. We want to see how you can bring value to our team!
✨Prepare for the Unexpected
Interviews can throw curveballs, so be ready for situational questions. Think about challenges you've faced in previous roles and how you overcame them. This will show us your problem-solving skills and ability to think on your feet.
✨Follow Up with Flair
After your interview, send a personalised thank-you email. Mention something specific from your conversation to remind us of your enthusiasm and fit for the role. It’s a small touch that can make a big difference in our decision-making process!
We think you need these skills to ace Account Manager / Senior Account Manager (Medical Communications) in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Account Manager or Senior Account Manager. Highlight your experience in managing accounts and projects within medical communications, and don’t forget to showcase any relevant science qualifications or interests!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about healthcare communications and how your skills align with our mission at Obsidian. Be genuine and let your personality come through!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive project excellence and manage budgets. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Obsidian!
How to prepare for a job interview at Obsidian
✨Know Your Science
Brush up on your scientific knowledge, especially in the therapy areas mentioned like oncology and HIV. Being able to discuss these topics confidently will show your passion for healthcare communications and your ability to engage with clients effectively.
✨Showcase Your Project Management Skills
Prepare examples of how you've successfully managed budgets and timelines in previous roles. Highlight specific projects where you ensured quality and compliance, as this aligns perfectly with what they’re looking for in an Account Manager.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Discuss your experience in leading client interactions and mentoring junior team members. This will demonstrate your ability to foster strong relationships, which is key for the role.
✨Be Ready to Discuss Growth Opportunities
Think about how you can contribute to Obsidian’s growth. Prepare ideas on spotting new opportunities and crafting proposals. Showing that you’re proactive about business development will set you apart from other candidates.
