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For Companies At a Glance
- Tasks: Support the sales team with admin tasks and customer engagement to drive business growth.
- Company: Join Metro Safety, a tech-driven compliance company focused on safety and customer success.
- Benefits: Enjoy hybrid work, professional development, and clear progression opportunities.
- Why this job: Make a real impact in a supportive team while developing your skills in business development.
- Qualifications: Strong communication skills, attention to detail, and a proactive approach are essential.
- Other info: Be part of a dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Metro Safety is seeking a motivated and organised Business Development Support Executive to strengthen our sales support function and contribute directly to customer retention, growth and commercial success.
Location: Hybrid/London, UK
Salary: Co-ordinator Grade
Contracted Hours: 40 hours per week
This role provides an exciting opportunity to work closely with the Business Development Director and wider Sales Team to support business development operations across Metro Safety. Combining administrative excellence with commercial insight, you will play a key part in helping the team win new opportunities, improve customer engagement and maintain high-quality Salesforce CRM data.
As part of the broader Obsequio Group, you will have access to professional development and clear progression opportunities for individuals who show initiative, accuracy, and commitment to exceptional service.
What You’ll Be Doing
- Provide proactive administrative support to the Business Development Director and wider Sales Team
- Prepare meeting materials, presentations and performance summaries ahead of internal and external engagements
- Attend meetings, take minutes, record actions and follow up to ensure completion
- Coordinate diaries, meeting logistics and post-meeting correspondence
- Maintain updated, organised documentation related to business development activity
Reporting & Data Management
- Generate and compile regular Salesforce reports and dashboards on pipeline, retention, and performance metrics
- Ensure accuracy of key performance indicator (KPI) data used in reporting
- Undertake regular data hygiene activities to uphold CRM integrity
- Support collation and production of Business Review Packs
Quoting & Commercial Administration
- Create and update quotes within Salesforce, ensuring accuracy and timely submission
- Coordinate bid preparation, document formatting, and compliance checks
- Liaise with customers to confirm quotation details, follow up proposals, and update CRM accordingly
Customer Support & Retention
- Respond to basic customer enquiries via phone and email, ensuring all interactions are logged
- Engage proactively with customers to support service retention across contract lifecycles
Operational & Salesforce Support
- Assist with target tracking and departmental performance reporting
- Identify process improvement opportunities and support documentation updates
- Develop into a Salesforce Super User, supporting and guiding the wider team (training provided)
- Liaise with operational teams to ensure customer needs are met professionally and promptly
Who We’re Looking For
We’re looking for someone who is enthusiastic about supporting commercial delivery, is highly organised, and enjoys working in a team-oriented, high-performing environment. You will have strong communication skills, attention to detail, and a proactive, service-driven approach.
Skills, Experience & Qualifications
- Proven customer success or customer-focused experience
- Strong attention to detail and accuracy
- Good computer literacy, including Salesforce and Excel
- Numeracy skills and data accuracy mindset
- Clear and effective communication skills
- Pro-active and responsible problem-solving approach
- Degree or equivalent qualification
- Experience using company databases / CRM systems
- Initiative and ability to deliver high-quality output
- Willingness to learn and develop professionally
- Ability to influence and engage with customers and internal stakeholders
Be part of a growing, technology-driven compliance business. Work in a hybrid, supportive and collaborative environment. Develop your skills in business development, CRM and customer engagement. Clear progression opportunities for high performers. Contribute to a team that values service excellence and customer success.
Apply now.
Business Development Support Executive in London employer: Obsequio Group
Contact Detail:
Obsequio Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Support Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do!
✨Tip Number 3
Follow up after interviews with a thank-you email. It’s a simple gesture that shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are keen to join our team at StudySmarter.
We think you need these skills to ace Business Development Support Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Business Development Support Executive role. Highlight your customer-focused experience and any relevant administrative skills to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your proactive, service-driven approach aligns with our values at Metro Safety.
Showcase Your Attention to Detail: In this role, accuracy is key! When submitting your application, double-check for typos and ensure all information is correct. This will demonstrate your attention to detail right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Metro Safety!
How to prepare for a job interview at Obsequio Group
✨Know Your Stuff
Before the interview, make sure you understand Metro Safety's business model and how the Business Development Support Executive role fits into it. Familiarise yourself with their services and recent projects to show your genuine interest and knowledge.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained accuracy in your work.
✨Be Data Savvy
Brush up on your Salesforce and Excel skills, as these are crucial for the role. During the interview, mention any relevant experience you have with CRM systems and data management, and be prepared to discuss how you ensure data accuracy and integrity.
✨Engage with Enthusiasm
Metro Safety is looking for someone who is enthusiastic about customer success. During the interview, express your passion for supporting teams and customers, and share specific examples of how you've contributed to customer retention or engagement in previous roles.
