At a Glance
- Tasks: Support the sales team with admin tasks and customer engagement to drive business growth.
- Company: Join Metro Safety, a tech-driven compliance company focused on safety and customer success.
- Benefits: Enjoy hybrid work, professional development, and clear career progression opportunities.
- Other info: Be part of a dynamic environment with opportunities to become a Salesforce Super User.
- Why this job: Make a real impact in a supportive team while developing your skills in business development.
- Qualifications: Customer-focused experience, strong attention to detail, and good communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Metro Safety is seeking a motivated and organised Business Development Support Exec to strengthen our sales support function and contribute directly to customer retention, growth and commercial success.
Location: Hybrid/London, UK
Salary: Co-ordinator Grade
Contracted Hours: 40 hours per week
This role provides an exciting opportunity to work closely with the Business Development Director and wider Sales Team to support business development operations across Metro Safety. Combining administrative excellence with commercial insight, you’ll play a key part in helping the team win new opportunities, improve customer engagement and maintain high-quality Salesforce CRM data.
As part of the broader Obsequio Group, you’ll have access to professional development and clear progression opportunities for individuals who show initiative, accuracy, and commitment to exceptional service.
What You’ll Be Doing
- Provide proactive administrative support to the Business Development Director and wider Sales Team
- Prepare meeting materials, presentations and performance summaries ahead of internal and external engagements
- Attend meetings, take minutes, record actions and follow up to ensure completion
- Coordinate diaries, meeting logistics and post-meeting correspondence
- Maintain updated, organised documentation related to business development activity
- Reporting & Data Management
- Generate and compile regular Salesforce reports and dashboards on pipeline, retention, and performance metrics
- Ensure accuracy of key performance indicator (KPI) data used in reporting
- Undertake regular data hygiene activities to uphold CRM integrity
- Support collation and production of Business Review Packs
- Quoting & Commercial Administration
- Create and update quotes within Salesforce, ensuring accuracy and timely submission
- Coordinate bid preparation, document formatting, and compliance checks
- Liaise with customers to confirm quotation details, follow up proposals, and update CRM accordingly
- Customer Support & Retention
- Respond to basic customer enquiries via phone and email, ensuring all interactions are logged
- Engage proactively with customers to support service retention across contract lifecycles
- Operational & Salesforce Support
- Assist with target tracking and departmental performance reporting
- Identify process improvement opportunities and support documentation updates
- Develop into a Salesforce Super User, supporting and guiding the wider team (training provided)
- Liaise with operational teams to ensure customer needs are met professionally and promptly
Who We’re Looking For
We’re looking for someone who is enthusiastic about supporting commercial delivery, is highly organised, and enjoys working in a team-oriented, high-performing environment. You will have strong communication skills, attention to detail, and a proactive, service-driven approach.
Skills, Experience & Qualifications
- Proven customer success or customer-focused experience
- Strong attention to detail and accuracy
- Good computer literacy, including Salesforce and Excel
- Numeracy skills and data accuracy mindset
- Clear and effective communication skills
- Pro-active and responsible problem-solving approach
- Degree or equivalent qualification
- Experience using company databases / CRM systems
- Initiative and ability to deliver high-quality output
- Willingness to learn and develop professionally
- Ability to influence and engage with customers and internal stakeholders
Be part of a growing, technology-driven compliance business. Work in a hybrid, supportive and collaborative environment. Develop your skills in business development, CRM and customer engagement. Clear progression opportunities for high performers. Contribute to a team that values service excellence and customer success.
Apply now.
At our core, we specialise in delivering a spectrum of technology-driven compliance solutions, dedicated to ensuring the safety of environments where people reside, learn, and work.
Business Development Support Executive employer: Obsequio Group
Metro Safety is an exceptional employer that fosters a supportive and collaborative work culture, particularly for the Business Development Support Executive role. With a focus on professional development and clear progression opportunities, employees are encouraged to grow their skills in business development and customer engagement while contributing to a technology-driven compliance business. The hybrid working model in London allows for flexibility, making it an attractive workplace for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Support Executive
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Obsequio Group!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Business Development Support Executive
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Obsequio Group, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Obsequio Group
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Obsequio Group’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
