Sales Advisor

Sales Advisor

The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.

Based Andover – Office and Hybrid working,

IMMEDIATE START!

Basic salary – £28,535 with uncapped OTE

Candidates must be able to work on a shift rota

Excellent Benefits

* 30 days holiday, plus bank holidays

* Free Parking

* Bupa Cash Plan

* Life Assurance

* Pension with the option of a SMART pension

* Death in service benefit

* Employee Assistance service, including access to a 24/7 online GP

Due to continued expansion, our client is seeking experienced Sales Advisor to join their current team who are based in Andover.

This is an excellent opportunity for an experienced Sales Advisor with a proven history of working in a sales role, any previous experience of selling Life Insurance, IVA’s, Debit Recovery or selling Funeral Plans, would be advantageous but not essential as you will receive full product training.

As a Sales Advisor, you will be speaking to prospective customers who have already enquired through various marketing channels with the objective of answering any queries regarding various plans and optimising sales conversion rates. All calls made, will be in line the companies process and FCA regulations.

As you will be speaking to potentially vulnerable customers, you will need to have empathy, and patience with good listening skills to deliver an excellent customer service and the ability to solve problems and identify process improvements with a flexible approach and an ability to adapt quickly to meet business needs.

Key Skills

* Excellent communicator with professional telephone manner with proven experience of dealing with mature customers.

* Have excellent listening and communication skills to be able to answer customer questions, deliver outstanding customer care; being especially aware that some customers may be vulnerable

* Results driven with ability to achieve work towards KPI’s set on production, quality, and customer service skills

* Must have the ability to record information in an accurate way and ensure that all process and procedures are adhered with in a methodical and compliant way.

* Computer literacy and good working knowledge of MS Office Suite