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- Tasks: Engage with customers, provide advice, and sell a variety of tiles in a friendly manner.
- Company: Join a dynamic team in Salisbury focused on home improvements and customer satisfaction.
- Benefits: Enjoy a competitive salary, bonuses, discounts, healthcare, and opportunities for career growth.
- Why this job: Be part of a creative environment where your sales skills can shine and make a difference.
- Qualifications: Must have excellent customer service skills, a full UK driving licence, and a proactive attitude.
- Other info: Flexible working hours with a rota system; experience in home improvements is a plus but not essential.
Based in Salisbury, my client has an exciting opportunity for a well-presented, friendly, and trustworthy Retail Sales Advisor to work in their Salisbury showroom. Working as part of the retail team, the successful candidate will demonstrate the ability to work on your own initiative and as part of a team.
You will be responsible for providing knowledgeable help, advice, and actively selling an extensive portfolio of tiles to trade and retail customers, while maintaining a professional, personalised, and friendly manner.
The ideal candidate will possess the following skills:
- Able to demonstrate excellent customer service skills and interpersonal skills
- Approachable, friendly, polite, and engaging
- Proactive, self-starting attitude, well-presented and confident
- Have a flair for design and colour, being creative, imaginative, and energetic
- Reliable and trustworthy with good problem-solving skills, numerate and accurate
- Enthusiastic about change and new ideas
- Willingness to learn about various products and convey information effectively and accurately
- Computer literate, MS Office
- Good team player and able to work unsupervised
Your duties will include:
- Meeting, greeting, and engaging with customers in a confident and proactive way
- Completing sales efficiently, handling money and credit card transactions accurately
- Using initiative to upsell where appropriate
- Maintaining knowledge of current sales and promotions, payment policies, and security practices
- Recommending, selecting, and helping locate or obtain merchandise based on customer needs
- Describing the range of products and explaining their use, operation, and care
- Updating store displays and assisting with the unloading and organising of deliveries
- Assisting with the loading, transporting, and delivery of goods to customers
- Maintaining an organised, efficient sample room and warehouse
- Ensuring all products and orders are accurately labelled
Retail Sales Advisor employer: Obscurant Recruitment Solutions Ltd
Contact Detail:
Obscurant Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with the products you'll be selling. Knowing the ins and outs of tiles, including their features and benefits, will help you engage customers effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing different sales scenarios with friends or family. This will help you become more comfortable in engaging with customers and addressing their needs confidently.
✨Tip Number 3
Showcase your creativity and flair for design by preparing a portfolio of ideas or concepts related to tile displays or home improvements. This can set you apart from other candidates and demonstrate your passion for the industry.
✨Tip Number 4
Network with professionals in the home improvement sector. Attend local events or join online forums to connect with others in the field, which could provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Retail Sales Advisor role. Emphasise your customer service skills, ability to work in a team, and any experience in sales or the home improvements sector.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've demonstrated excellent customer service and your proactive attitude in previous positions.
Highlight Key Skills: In your application, clearly outline your interpersonal skills, creativity, and problem-solving abilities. These are crucial for engaging with customers and providing knowledgeable advice.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Obscurant Recruitment Solutions Ltd
✨Showcase Your Customer Service Skills
As a Retail Sales Advisor, your ability to engage with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, highlighting your interpersonal skills and how you’ve resolved any issues.
✨Demonstrate Your Product Knowledge
Familiarise yourself with the types of tiles and home improvement products the company offers. Being able to discuss these confidently during the interview will show your enthusiasm and willingness to learn.
✨Exhibit Your Sales Techniques
Think about times when you've successfully upsold or recommended products to customers. Be ready to share these experiences, as they will illustrate your natural sales ability and proactive attitude.
✨Prepare for Teamwork Questions
Since the role requires working as part of a team, be prepared to discuss your experiences in collaborative environments. Highlight how you contribute to team success and how you handle working independently.
