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For Companies At a Glance
- Tasks: Oversee showroom operations, boost sales, and deliver exceptional customer service.
- Company: Dynamic luxury home goods company based in Cardiff.
- Benefits: £29,000 salary, 31 days holiday, pension, healthcare, and personal development.
- Why this job: Join a vibrant team and make a real impact in the luxury retail space.
- Qualifications: Experience in retail or interior design and a full UK driving licence required.
- Other info: Collaborative environment with opportunities for career progression and training.
The predicted salary is between 24000 - 34000 £ per year.
Overview
Assistant Showroom Manager - Based Cardiff
Basic salary £29,000 plus quarterly commission
Benefits package - 31 days holidays (increasing with service), pension, healthcare, discount on all products, personal development and training, and career progression.
Candidate must hold a full UK licence. Candidates must be able to work as part of a rota, 5 days over a 7-day period.
Responsibilities
- Help oversee daily showroom operations and support the Retail Team, with experience in interior design, luxury home goods, or related industry sectors.
- Generate sales from both retail and trade customers, focusing on meeting sales goals and boosting profits.
- Manage stock and merchandise, train staff, and ensure compliance with the company's health and safety policies.
- Deliver exceptional customer service and resolve issues professionally.
- Assist with day-to-day operations, maintain visual standards, and implement company policies and procedures.
- Identify, engage, and convert new customers, including investigating opportunities, building relationships, and guiding them through to order placement.
- Motivate and delegate to staff, maintain a customer-focused attitude, and communicate effectively with clients and team members.
- Ensure knowledge of health and safety regulations is applied.
- Be decisive, a problem solver, highly organised, numerate, and accurate.
- Utilise computer systems for showroom management and implement decisions as needed.
- Be enthusiastic about change, new ideas, and industry learning.
- Be physically capable of lifting products when required.
- Oversee stocktaking and inventory management with timely and accurate records.
- Stay updated on new products and ranges and provide training to the team.
- Assist marketing with tracking how visitors heard about the showroom.
- Manage and oversee discounts provided by the Retail Sales Team.
- Guide the showroom team's performance with training, mentorship, and motivation.
- Create a collaborative, energetic workspace and promote proactive, customer-focused attitude.
- Develop strong connections with clients, including homeowners, designers, and trade professionals, and understand their goals to provide tailored recommendations and post-sale support.
- Address complaints quickly and professionally to maintain satisfaction.
- Conduct sales visits at offices or sites and recommend products that drive growth.
- Gain expertise in manufacturing processes to confidently sell standard and custom materials suited to client needs and project requirements.
- Promote the business locally through networking and community involvement.
- Monitor market trends and suggest refinements to boost sales and enhance customer experience.
- Identify upselling opportunities to increase satisfaction and sales results.
- Support ongoing improvements in the sales process by identifying obstacles and contributing ideas for effective implementation to increase profitability and client satisfaction.
- Handle sales and orders, manage cash, payment systems, and banking in line with company policies.
- Work closely with the team to offer personalised design solutions that meet clients' unique needs.
Assistant Showroom Manager in London employer: Obscurant Recruitment Solutions Ltd
Contact Detail:
Obscurant Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Showroom Manager in London
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for that Assistant Showroom Manager role.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to sales, customer service, and team management. Role-play with a friend to boost your confidence and nail those responses.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Assistant Showroom Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for interior design and luxury home goods shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about the role and the industry!
Tailor Your CV: Make sure your CV highlights relevant experience in retail or showroom management. We love seeing how your past roles have prepared you for this position, so don’t be shy about showcasing your skills and achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us quickly understand why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Obscurant Recruitment Solutions Ltd
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the showroom's products and services. Familiarise yourself with the latest trends in interior design and luxury home goods. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a client. This is crucial for a role that focuses on building strong relationships with customers.
✨Demonstrate Team Leadership
As an Assistant Showroom Manager, you'll need to motivate and guide your team. Be ready to discuss your leadership style and provide examples of how you've trained or mentored others. Highlight any experience you have in managing staff and fostering a collaborative environment.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of challenges you've faced in previous roles and how you overcame them. This will demonstrate your decisiveness and organisational skills, which are key for this position.