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- Tasks: Join our team as an Internal Sales Executive, making outbound calls to potential customers.
- Company: We're expanding in Knutsford and looking for passionate sales consultants to grow with us.
- Benefits: Enjoy 30 days holiday, a Bupa cash back plan, and a flexible hybrid working model.
- Why this job: Maximize your earning potential with uncapped commissions while helping customers with empathy and care.
- Qualifications: Must have at least one year of outbound sales experience and excellent communication skills.
- Other info: Work in a supportive team environment with a focus on personal and professional growth.
Internal Sales Agent – Based Knutsford Basic salary – £27,980 uncapped commission scheme This role offers a 4-week training programme, with some hybrid working Shift Rota 9am to 5pm for 3 weeks 12pm to 8pm – 1 week 1x Saturday every 3 weeks Excellent Benefits • 30 days holiday, plus 8 bank holidays • Bupa cash back plan • Pension with the option of a SMART pension • Death in service benefit • Employee Assistance service, including access to a 24/7 online GP Due to expansion our client is opening a new office in Knutsford and are seeking sales consultants to join their expanding business. This is an excellent opportunity for a sales professional who has previous experience of selling life insurance, IVA’s, debit recovery or selling funeral plans who is looking to maximise their earning potential with an uncapped earning potential You will have a minimum of one year’s proven experience working in an outbound sales role with the ability to work in a target driven environment. You will be making outbound calls to prospective customers who have enquired through various marketing channels, with the objective of answering any queries regarding various plans and optimising sales conversion rates. All calls made, will be in line the companies process and FCA regulations. As you will be speaking to potentially vulnerable customers, you will need to have empathy, and patience with good listening skills to deliver an excellent customer service. Ability to solve problems and identify process improvements with a flexible approach and an ability to adapt quickly to meet business needs. Strong individual work ethic whilst enjoying being part of a larger team. Key Skills • Excellent communicator with professional telephone manner with proven experience of dealing with mature customers. • Have excellent listening and communication skills to be able to answer customer questions, deliver outstanding customer care; being especially aware that some customers may be vulnerable • Results driven with ability to achieve work towards KPI’s set on production, quality, and customer service skills • Must have the ability to record information in an accurate way and ensure that all process and procedures are adhered with in a methodical and compliant way. • Computer literacy and good working knowledge of MS Office Suite
Internal Sales Executive employer: Obscurant Recruitment Solutions Ltd
Contact Detail:
Obscurant Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Executive
✨Tip Number 1
Familiarize yourself with the life insurance and financial services industry. Understanding the products you'll be selling will not only boost your confidence but also help you answer customer queries effectively.
✨Tip Number 2
Practice your communication skills, especially your telephone manner. Since you'll be dealing with potentially vulnerable customers, being empathetic and patient is crucial for building trust and rapport.
✨Tip Number 3
Get comfortable with the sales process and FCA regulations. Knowing the compliance aspects will help you navigate conversations more smoothly and ensure you're adhering to necessary guidelines.
✨Tip Number 4
Set personal KPIs for yourself based on the job description. This will not only prepare you for the target-driven environment but also demonstrate your results-oriented mindset during the interview.
We think you need these skills to ace Internal Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in outbound sales, especially in sectors like life insurance or funeral plans. Use specific examples to demonstrate your success in achieving targets and delivering excellent customer service.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your ability to empathize with customers and your strong communication skills. Relate your past experiences to the key skills mentioned in the job description.
Showcase Relevant Skills: Emphasize your results-driven mindset and ability to work towards KPIs. Provide examples of how you've solved problems or improved processes in previous roles, as this aligns with the company's expectations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role that involves communicating with customers.
How to prepare for a job interview at Obscurant Recruitment Solutions Ltd
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales roles in detail, especially any experience related to life insurance, IVA’s, or funeral plans. Highlight specific achievements and how you met or exceeded targets.
✨Demonstrate Empathy and Listening Skills
Since you'll be dealing with potentially vulnerable customers, it's crucial to convey your ability to listen actively and respond with empathy. Prepare examples of how you've handled sensitive situations in the past.
✨Understand the Company’s Processes
Familiarize yourself with the company's processes and FCA regulations. Being able to discuss how you would adhere to these during your calls will show that you are serious about compliance and customer care.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. Practice common sales scenarios and think about how you would handle objections or questions from customers to demonstrate your problem-solving skills.
