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- Tasks: Provide top-notch technical support to clients via phone, email, and Teams.
- Company: Join a fast-paced business in the Automotive, Motorsports, or Technology industry.
- Benefits: Enjoy a salary up to £29,000, quarterly bonuses, enhanced pension, and private healthcare.
- Why this job: Great opportunity for career growth in a dynamic environment with full product training provided.
- Qualifications: Must have a UK driving license and strong customer service or technical support experience.
- Other info: Fluency in English is required; French language skills are a plus.
The predicted salary is between 17400 - 34800 £ per year.
Based Buckinghamshire Salary up to £29,000 depending on experience plus quarterly bonus, enhanced pension, private healthcare, 33 days holidays and many more benefits CANDIDATES MUST HAVE A UK DRIVING LICENCE This is a unique opportunity to join a fast-paced business who are seeking a client-driven Customer Support Technician to join a fast-paced growing business and for candidates who are looking to develop their career in the Automotive, Motorsports or Technology related industry. As a Customer Support Technician, you will have a strong customer service background with a genuine technical interest OR have technical customer support experience ideally within the automotive, motorsports or a technology related role, (full product training will be given). Candidates must be fluent in English, written and spoken and able to demonstrate excellent communication with proficient writing skills. You will be self-motivated and able to work with minimum of supervision with ability to grasp, learn and develop quickly. You will provide excellent customer technical support to clients via the phone, email and Microsoft Teams to French clients and a network of distributors on a global basis and have a logical approach to troubleshooting with ability to multi-task
Customer Support Technician employer: Obscurant Recruitment Solutions Ltd
Contact Detail:
Obscurant Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Technician
✨Tip Number 1
Make sure to highlight any previous experience you have in customer support, especially if it's related to the automotive or technology sectors. This will show us that you understand the industry and can hit the ground running.
✨Tip Number 2
Since you'll be communicating with French clients, brush up on your French language skills. Even if you're not fluent, demonstrating a willingness to improve can set you apart from other candidates.
✨Tip Number 3
Familiarize yourself with common troubleshooting techniques and tools used in customer support. Being able to discuss these during an interview will show us that you're proactive and ready to tackle challenges.
✨Tip Number 4
Prepare examples of how you've successfully handled difficult customer situations in the past. This will help us see your problem-solving skills and your ability to maintain excellent communication under pressure.
We think you need these skills to ace Customer Support Technician
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous customer support roles, especially those in the automotive, motorsports, or technology sectors. Detail your technical skills and how they relate to the position.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples of how you've effectively communicated with clients in the past. Mention any experience you have with written communication, especially in English.
Demonstrate Technical Interest: Express your genuine interest in technology and how it relates to customer support. You can mention any relevant projects or experiences that showcase your technical curiosity.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing to ensure your application stands out to recruiters.
How to prepare for a job interview at Obscurant Recruitment Solutions Ltd
✨Show Your Technical Interest
Make sure to express your genuine interest in technology, especially in the automotive and motorsports sectors. Share any relevant experiences or projects that highlight your technical skills and passion.
✨Demonstrate Excellent Communication Skills
Since the role requires strong communication, practice articulating your thoughts clearly. Be prepared to discuss how you've effectively communicated with clients in previous roles, especially in a technical context.
✨Prepare for Troubleshooting Scenarios
Expect to be asked about troubleshooting methods. Prepare examples of past experiences where you successfully resolved technical issues, showcasing your logical approach and ability to multi-task.
✨Highlight Your Self-Motivation
The job requires working with minimal supervision, so be ready to discuss how you stay motivated and organized. Share strategies you use to manage your time and tasks effectively.
