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For Companies At a Glance
- Tasks: Assist in managing a busy retail showroom and drive sales with a dynamic team.
- Company: Join a thriving retail company focused on customer satisfaction and team development.
- Benefits: Earn up to £37,000 plus bonuses, pension, healthcare, and staff discounts.
- Why this job: Make a real impact by enhancing customer experiences and leading a motivated team.
- Qualifications: Strong customer service skills and a passion for retail management.
- Other info: Great career progression opportunities and ongoing training in a vibrant environment.
The predicted salary is between 30000 - 41000 £ per year.
Overview
Assistant Showroom Manager – South West London
Basic salary up to £37,000 plus bonus, pension scheme, death in service benefit, staff discounts, healthcare cash plan and excellent career progression and additional training.
Responsibilities
- As an Assistant Showroom Manager, you will assist the Showroom Manager in managing a busy retail showroom and the retail team.
- As an Assistant Showroom Manager, you are responsible for driving sales from both retail and trade customers, as well as overseeing stock, merchandise, and the training and development of staff.
- You will support the day-to-day operations of the showroom, ensuring smooth and efficient functioning.
- Assist and support the overall performance of the showroom team through effective training, coaching and motivation.
- Contribute to the ongoing development of the sales process by identifying issues, suggesting ways to improve customer experience, and helping to implement new methods that are adopted by the team to improve profitability and client satisfaction.
- Maintain impeccable presentation and visual standards to create an inspiring and welcoming space.
- Understand each client\\\’s vision and desired outcome, offering tailored recommendations to deliver the best possible result from selection to post-sale support.
- Identifying opportunities to upsell additional products and services enhancing customer satisfaction and sale performance.
- Assist with organising schedules, delegating tasks, and encouraging a proactive approach to customer service.
- Collaborate with the team to create personalised design solutions for clients.
- Build and maintain strong relationships with clients, including homeowners, designers, and trade professionals.
- Handle client complaints promptly and professionally to ensure customer satisfaction.
- Conduct office/site sales visits, providing tailored product recommendations to drive sales growth.
- Manage cash, payment systems, and banking in accordance with Company procedures and policies.
- Process sales and orders.
- Ensure competent and timely stocktaking/stock management.
- Continually learn about new products and ranges and train staff.
- Through further training, it will be knowledgeable to confidently sell both standard and bespoke materials tailored to client needs and project specifications.
- Keep abreast of market trends and recommend improvements to enhance sales and customer experience.
- Key holder, responsible for opening and closing the showroom
Candidate Skills
- Ability to deliver exceptional customer service and resolve issues professionally.
- Assist in day-to-day operations, maintaining visual standards, and implementing company policies and procedures.
- Identify, engage, and convert new customers, including investigating potential opportunities, building relationships, and successfully guiding them through order placement.
- Able to offer a high-level of customer service,
- Customer-focused, with excellent communication skills with the ability to motivate and delegate.
- Approachable, articulate, and able to engage effectively with clients and team members.
- Knowledgeable about health and safety regulations.
- Decisive and a problem solver highly organised, numerate, and accurate.
- Have a proficient level of computer skills.
- Enthusiastic about change, innovative ideas, and industry learning.
Benefits
Basic salary up to £37,000 plus bonus, pension scheme, death in service benefit, staff discounts, healthcare cash plan and excellent career progression and additional training.
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Assistant Showroom Manager employer: Obscurant Recruitment Solutions Ltd
Contact Detail:
Obscurant Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Showroom Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to showroom management. Think about how you’d handle customer complaints or motivate your team. The more prepared you are, the more confident you’ll feel!
✨Tip Number 3
Show your passion for the role! When you get the chance to chat with potential employers, let them know why you’re excited about being an Assistant Showroom Manager. Share your ideas on improving customer experience and driving sales.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Showroom Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Showroom Manager role. Highlight your customer service experience and any leadership roles you've had, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about retail and how you can contribute to our showroom's success. Be specific about your achievements and how they relate to the job.
Show Your Personality: We love seeing a bit of personality in applications! Don’t be afraid to let your enthusiasm for the role come through. Share your ideas on improving customer experience or team motivation – we’re all ears!
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It’s super easy and ensures your application goes straight to the right people. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Obscurant Recruitment Solutions Ltd
✨Know the Showroom Inside Out
Before your interview, make sure you’re familiar with the showroom's layout, products, and services. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a client, as this is crucial for the Assistant Showroom Manager role.
✨Demonstrate Leadership Potential
Since you'll be assisting in managing a team, be ready to discuss your experience in training, coaching, or motivating others. Highlight any instances where you’ve successfully led a project or improved team performance.
✨Ask Insightful Questions
Prepare thoughtful questions about the showroom’s sales processes, team dynamics, and future goals. This shows that you’re not just interested in the job, but also in contributing to the showroom's success.
