At a Glance
- Tasks: Support showroom operations, drive sales, and mentor a dynamic retail team.
- Company: High-end retail showroom in South West London with a focus on luxury home goods.
- Benefits: Up to Β£37,000 salary, bonuses, pension, healthcare, and staff discounts.
- Why this job: Join a growing team and make a real impact in luxury retail.
- Qualifications: Experience in high-end retail and strong customer service skills required.
- Other info: Great career progression and training opportunities in a vibrant environment.
The predicted salary is between 30000 - 41000 Β£ per year.
Assistant Showroom Manager β Based Salisbury Basic salary Β£29,500 plus quarterly commission Candidate must hold a full UK licence Benefits package β 31 days holidays (increasing with service), pension, healthcare, discount on all products, personal development and training, and career progression. Candidates must be able to work as part of a rota, 5 days over a 7-day period This is an exciting opportunity to join an expanding fast-paced company who are seeking an experienced Assistant Showroom Manager with proven experience of working in a retail store or similar customer-facing environment, ideally in the Interiors or DIY. As an Assistant Showroom Manager, you will be a highly organised individual with the ability to deliver exceptional customer service and resolve issues professionally. As an Assistant Showroom Manager, you will demonstrate an ability to manage, mentor, and develop a team, with a history of fostering collaboration and productivity whilst acting as a brand advocate with excellent communication skills, written. You will oversee the day-to-day operations, maintaining visual standards with and ability to identify, engage, and convert new retail and trade customers, including investigating potential opportunities, building relationships, and successfully guiding them through to order placement. Experience nurturing and developing trade relationships within the tiling, building or other related industry management etc.). This role involves, store management, team leadership, building good trade relationships, sales and business development, customer experience, and design services. Candidate * Candidates will have a proficient level of education, be highly numerate to include Maths and English * Computer Skills β MS Office * Possess excellent communication and customer service facing skills. * Key holder, responsibility for opening and closing the showroom * Strong problem solver with a friendly approach * Key holder Duties * Efficiently and within company timescales store paperwork/record data. * Manage cash, payment systems, and banking. * Monitor day to day procedures of the showroom. * Attend meetings and contribute to company strategy and policy making as required. * Delegate tasks as appropriate and deal with customer complaints. * Increase sales through various trade enterprises. * Process sales and orders. * Plan and implement POS, showroom merchandising, layout, and customer flow to maximise sales, customer satisfaction, appearance, image, and ergonomics for customers. * Manage and improve staff sales and customer service interaction with consumers to optimise and sustain sales performance, profitability, and customer satisfaction. * Manage security, health, and safety pertaining to staff and customer awareness. * Ensure excellent standards of housekeeping are maintained together with the condition of all equipment, fixtures, and fittings within the shop. * Ensure competent and timely stocktaking/stock management is undertaken. * Recruit new staff members in conjunction with the HR department. * Continually learn about new products and ranges and train staff. * Manage and maintain effectiveness of IT and other essential in-showroom systems. * Ensure compliance with all health and safety
Assistant Showroom Manager employer: Obscurant Recruitment Solutions Ltd
Contact Detail:
Obscurant Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Assistant Showroom Manager
β¨Tip Number 1
Network like a pro! Reach out to your connections in the interior design and luxury home goods sectors. Attend local events or trade shows to meet potential employers and showcase your passion for the industry.
β¨Tip Number 2
Prepare for interviews by practising common questions related to customer service and team management. We recommend role-playing with a friend to boost your confidence and refine your responses.
β¨Tip Number 3
Show off your knowledge! Research the latest trends in interior design and luxury retail. Being able to discuss these topics during interviews will demonstrate your enthusiasm and expertise.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Assistant Showroom Manager
Some tips for your application π«‘
Show Your Customer Service Skills: Make sure to highlight your experience in delivering exceptional customer service. We want to see how you've resolved issues and created positive experiences for clients in your previous roles.
Tailor Your Application: Donβt just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. This shows us youβre genuinely interested in the role.
Be Professional Yet Approachable: In your written application, strike a balance between professionalism and approachability. Weβre looking for someone who can engage effectively with clients and team members, so let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates during the process.
How to prepare for a job interview at Obscurant Recruitment Solutions Ltd
β¨Know Your Stuff
Before the interview, make sure youβre well-versed in the companyβs products and services. Familiarise yourself with their showroom layout and any recent projects or trends in the luxury home goods sector. This will show your genuine interest and help you engage in meaningful conversations.
β¨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Think about specific situations where you resolved issues or went above and beyond for a client. This is crucial for an Assistant Showroom Manager, so be ready to impress!
β¨Demonstrate Leadership Qualities
As youβll be mentoring and developing a retail team, highlight your leadership experience. Share stories that showcase your ability to motivate others, delegate tasks effectively, and create a positive team environment. This will help them see you as a strong candidate for the role.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask insightful questions about the showroom's operations, team dynamics, or future goals. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.