At a Glance
- Tasks: Coordinate housekeeping operations and ensure rooms meet high standards.
- Company: Join Starwood Hotels, where we value nature and teamwork.
- Benefits: Enjoy competitive pay, wellness programs, and career growth opportunities.
- Other info: Flexible shifts and a supportive environment for personal and professional development.
- Why this job: Be part of a caring team that delivers exceptional service and promotes sustainability.
- Qualifications: Experience in hospitality, strong organisational skills, and a passion for cleanliness.
The predicted salary is between 22000 - 26000 £ per year.
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why we hire thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
We are looking for an organised, proactive, and service‑driven Housekeeping Coordinator to support the smooth running of our housekeeping operation. If you thrive in a fast‑paced hospitality environment, enjoy coordinating people and processes, and take pride in maintaining the highest standards, we would love to hear from you.
About the Role
As the central point of contact for the housekeeping department, you will work closely with housekeeping teams, reception, maintenance, and management to ensure rooms are prepared to the highest standard and daily operations run efficiently.
Key Responsibilities
- Coordinate daily housekeeping operations and staff schedules.
- Assign tasks to housekeeping team members and monitor completion.
- Maintain accurate records of room status, cleaning progress, occupancy levels, and maintenance issues.
- Communicate room readiness and updates with the Front Office and Reception teams.
- Handle guest requests and housekeeping‑related concerns promptly and professionally.
- Prepare daily reports and track housekeeping performance.
- Liaise with the Maintenance and Engineering teams regarding repairs and maintenance requests.
- Support internal housekeeping projects and track progress.
- Ensure all housekeeping activities comply with health, safety, and hygiene regulations.
- Promote a culture of cleanliness, professionalism, and exceptional guest service.
Training & Team Support
- Assist with onboarding and training new housekeeping team members.
- Train employees on cleaning procedures, safety standards, and company policies.
- Demonstrate the correct use of cleaning equipment and chemicals.
- Conduct refresher training sessions for existing employees.
- Monitor staff performance and provide coaching and feedback.
- Work closely with supervisors and management to identify training needs.
- Evaluate the effectiveness of training programmes and recommend improvements.
- Support housekeeping quality inspections and audits.
About You
- Previous experience in housekeeping, hospitality administration, or a similar role.
- Strong organisational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Good knowledge of Microsoft Office and hotel management systems.
- A strong eye for detail and excellent problem‑solving skills.
- The ability to work efficiently in a busy, fast‑paced environment.
- Flexibility to work shifts, weekends, and holidays when required.
- A positive, hands‑on attitude and a passion for delivering high standards.
Why Join Us?
Our culture is caring and thoughtful, and we deliver good‑natured and informed service, perfectly executed to evoke a sense of fulfillment and well‑being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
- Designed by Nature work environment.
- Health & Wellness – Competitive Vision, and EAP program.
- Retirement Planning.
- Paid Personal Days.
- Career Advancement: Growing rapidly with global opportunities.
- SH University – Professional development and certifications via our exclusive online learning platform.
- Team Member Recognition Program – Earn rewards and pay it forward while doing all the good you can!
At Starwood Hotels, we strongly believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Housekeeping Coordinator in Reading employer: OBS Hotel Limited
At Starwood Hotels, we pride ourselves on fostering a caring and thoughtful work culture that prioritises collaboration, respect for nature, and exceptional service. As a Housekeeping Coordinator, you will enjoy numerous benefits including competitive health and wellness programs, career advancement opportunities through our exclusive online learning platform, and a supportive environment that values diversity and inclusion. Join us in creating beautiful experiences while growing your career in the vibrant hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Coordinator in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Housekeeping Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Starwood Hotels and their values. Show us that you understand our commitment to cleanliness and exceptional service. Think of examples from your past experiences that highlight your organisational skills and ability to thrive in a fast-paced environment.
✨Tip Number 3
Don’t just apply anywhere; apply through our website! This way, your application goes directly to us, and we can see your enthusiasm for joining our team. Plus, it shows you’re serious about being part of our culture.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to reiterate your interest in the position and remind us why you’d be a fantastic fit for the Housekeeping Coordinator role. A little gratitude goes a long way!
We think you need these skills to ace Housekeeping Coordinator in Reading
Some tips for your application 🫡
Show Your Organisational Skills:As a Housekeeping Coordinator, being organised is key! Make sure your application highlights your ability to manage schedules and coordinate tasks effectively. Use examples from your past experiences to demonstrate how you keep things running smoothly.
Communicate Clearly:We value excellent communication skills at Starwood Hotels. In your written application, be clear and concise. Show us that you can convey information effectively, just like you would when liaising with the housekeeping team and other departments.
Highlight Your Attention to Detail:Attention to detail is crucial in maintaining high standards. Use your application to showcase specific instances where your keen eye for detail made a difference in your previous roles. This will help us see how you can contribute to our commitment to cleanliness and professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at OBS Hotel Limited
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Housekeeping Coordinator. Familiarise yourself with the daily operations, staff scheduling, and how to handle guest requests. This will show that you're proactive and ready to hit the ground running.
✨Showcase Your Organisational Skills
During the interview, highlight your organisational and multitasking abilities. Share specific examples from your past experiences where you successfully coordinated teams or managed multiple tasks at once. This will demonstrate that you can thrive in a fast-paced environment.
✨Communicate Effectively
Since communication is key in this role, practice articulating your thoughts clearly. Be prepared to discuss how you would liaise with different departments, like maintenance and reception, to ensure smooth operations. Good communication skills can set you apart from other candidates.
✨Emphasise Your Attention to Detail
The role requires a strong eye for detail, so be ready to discuss how you maintain high standards in cleanliness and service. You could mention any relevant training you've had or how you've implemented quality checks in previous roles. This will show that you take pride in your work and care about guest satisfaction.
