Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. Every day is an opportunity to create something meaningful — a moment of connection, a sense of belonging, an experience worth savouring. At Dovetale, our signature restaurant at 1 Hotel Mayfair, we celebrate mindful hospitality, exceptional food, and a team spirit that turns service into an art. We’re looking for a Floor Manager to join our passionate Food & Beverage team. You’ll be the driving force behind seamless daily operations, ensuring our guests enjoy an exceptional dining experience and our team thrives in a supportive, inspiring environment.
About You
Experienced in managing floor operations within a luxury or high-end restaurant. Confident using rota management systems (ideally Fourth) and overseeing schedules and timesheets. Knowledgeable in health, safety, and compliance standards. A strong communicator and natural motivator. Detail-oriented, proactive, and calm under pressure. Passionate about creating memorable guest experiences and supporting your team to do the same.
About the Role
As Floor Manager, you’ll work closely with the Restaurant Manager to ensure smooth, high-quality service throughout every shift.
Key responsibilities
- Oversee daily floor operations with a hands‑on, service‑driven approach.
- Manage staff rotas, hours, and payroll accuracy.
- Support onboarding, training, and uniform management.
- Maintain health, safety, and hygiene standards.
- Coordinate maintenance issues, linen orders, and stock control.
- Lead by example, setting the tone for excellence and teamwork.
About Us
Our culture is caring, thoughtful, and inspired by nature. At 1 Hotel Mayfair, we deliver good-natured, informed service that leaves our guests — and our team — feeling fulfilled and appreciated.
- Free healthy & nutritious meals on duty 24-hour
- Employee Assistance Program
- Flu vaccinations vouchers
- Eye care contributions
- Social events throughout the year
- Wedding and Baby gifts
- Travel season ticket loan
- Complimentary chiropodist & reflexology treatment
- West End Club - discounts in local shops, hotels, bars and restaurants
- Spa, Food & Beverage discounts ranging from 30% - 50%
- Guest experience stay - enjoy an overnight stay and experience our restaurant and bars
- Opportunities to be involved in charity and community events
- All Starwood Hotels discounted employee/friends and family room rates
- Enhanced Holiday Benefit
- Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
- SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform
- Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
- Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can
- Terms & Conditions apply on all benefits
We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Life at Starwood Hotels is based on a simple idea: the world is brimming with natural beauty, vivid splendor, and heartwarming whimsy—and we want to keep it that way. Our mission is to inspire others to do the same while crafting unique and evolved luxury experiences. We seek next-level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren’t afraid to ask questions, have the confidence to share new ideas and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up.
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Floor Manager employer: OBS Hotel Limited
Starwood Hotels is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for those passionate about luxury hospitality. Employees benefit from comprehensive training and growth opportunities, ensuring they can advance their careers while contributing to an outstanding guest experience. Located in a vibrant area, our team enjoys a flexible schedule and the chance to be part of a mission-driven brand that values teamwork and meticulous attention to detail.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like OBS Hotel Limited, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to OBS Hotel Limited specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at OBS Hotel Limited
✨Know Your Manufacturing Processes
Before you walk into the interview with OBS Hotel Limited, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like OBS Hotel Limited value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
