At a Glance
- Tasks: Ensure smooth overnight operations and provide exceptional guest service.
- Company: Join a mission-driven hotel brand focused on sustainability and well-being.
- Benefits: Paid volunteering, flexible skills welcome, and career growth opportunities.
- Other info: Enjoy a nature-inspired work environment and access to professional development.
- Why this job: Be the warm presence that creates unforgettable guest experiences at a pioneering hotel.
- Qualifications: Experience in guest service or hospitality; multilingual skills are a plus.
The predicted salary is between 22000 - 26000 £ per year.
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
We’re currently searching for a warm, welcoming, articulate Night Front Desk Agent to ensure smooth operation of the overnight and that every guest’s experience is relaxing and effortless. If you are a night owl and love meeting new people, being of service, and helping to grow a great brand, we’d love to chat.
At 1 Hotels, every guest experience begins with a warm welcome — and continues seamlessly through the night. As our Night Front Desk Agent, you’ll be the calm, caring presence that ensures our guests rest easy and wake to excellence.
We’re looking for a professional who is dependable, attentive, and thrives in a peaceful, overnight environment. If you find purpose in offering thoughtful hospitality, enjoy working independently, and want to grow with a brand built on sustainability and well-being, we’d love to meet you.
About you...
- Experience: Previous experience in guest service or hospitality is ideal; familiarity with front desk or night audit duties is a plus. You handle guest information with integrity and discretion.
- Independent & Reliable: You’re self-sufficient, organized, and take pride in maintaining calm and accuracy throughout the night.
- Detail-Oriented: You approach every task — from guest requests to nightly reports — with precision and care.
- Multilingual: Additional languages are always a plus.
- Guest-Focused: You’re warm, approachable, and ready to assist guests with professionalism, no matter the hour.
Why Join Us?
- Mission-Led Company: Be part of a hospitality brand grounded in purpose and sustainability.
- Paid Volunteering: Give back to the community with opportunities for paid volunteering.
- Thriving Team Culture: Join a supportive, collaborative environment that values respect, balance, and joy in what we do.
- Career Growth: As the first 1 Hotel in Europe, we offer genuine opportunities for growth as we continue to expand.
- Flexible Skills Welcome: Whether you come from hospitality or another customer-focused industry, your passion for people and service matters most.
About us…
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
- Nature-Inspired Work Environment: Embrace a Designed by Nature workspace that reflects our commitment to sustainability.
- Retirement Planning: Plan for your future with our retirement benefits.
- Paid Personal Days: Enjoy time off to recharge.
- Career Advancement: Grow with us as we expand across Europe and beyond.
- SH University: Access professional development and certifications through our exclusive online learning platform.
- Recognition Program: Earn rewards and pay it forward with our team member recognition initiatives.
If you're ready to be a part of a pioneering hotel in Europe and help us create unforgettable guest experiences, apply today and start your journey with 1 Hotels.
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Night Front Desk Agent in City of Westminster employer: OBS Hotel Limited
At Starwood Hotels, we pride ourselves on being a mission-led company that values sustainability and thoughtful hospitality. As a Night Front Desk Agent, you'll thrive in a supportive team culture that prioritises respect, balance, and joy, while enjoying unique benefits like paid volunteering and career growth opportunities in our first European location. Join us to create unforgettable guest experiences in a nature-inspired work environment that reflects our commitment to well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Night Front Desk Agent in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A warm introduction can go a long way in landing that Night Front Desk Agent role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your warm and welcoming nature shine through. Remember, they’re looking for someone who embodies the spirit of thoughtful hospitality.
✨Tip Number 3
Be prepared with examples! Think of specific situations where you’ve provided stellar service or handled guest requests with care. This will help you stand out as a dependable and detail-oriented candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our mission-driven team at 1 Hotels.
We think you need these skills to ace Night Front Desk Agent in City of Westminster
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the warm, welcoming side of you that aligns with our mission at Starwood Hotels. Don’t be afraid to share a bit about yourself and why you’re passionate about hospitality.
Tailor Your Experience:Make sure to highlight any relevant experience you have in guest service or hospitality. If you've worked night shifts before or have front desk experience, mention it! We love seeing how your background fits with what we’re looking for.
Be Detail-Oriented:Pay attention to the details in your application. From spelling and grammar to the specific requirements mentioned in the job description, showing that you can communicate clearly and accurately is key. It reflects the precision we value in our Night Front Desk Agent role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at OBS Hotel Limited
✨Know the Brand
Before your interview, take some time to research Starwood Hotels and their commitment to sustainability and guest experience. Understanding their mission will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Guest Service Skills
Prepare specific examples from your past experiences where you provided exceptional guest service. Highlight situations where you went above and beyond to ensure a guest's comfort, as this role is all about creating a relaxing and effortless experience for guests.
✨Demonstrate Independence and Reliability
As a Night Front Desk Agent, you'll be working independently during the night shift. Be ready to discuss how you manage your time, stay organised, and maintain calm under pressure. Share any relevant experiences that showcase your ability to handle responsibilities without direct supervision.
✨Emphasise Attention to Detail
This role requires a keen eye for detail, whether it's managing guest requests or completing nightly reports. Prepare to discuss how you approach tasks with precision and care, and consider sharing an example of a time when your attention to detail made a significant difference in a guest's experience.
