At a Glance
- Tasks: Lead e-commerce initiatives to boost digital performance and enhance customer experience.
- Company: Sustainable UK manufacturer with a focus on ethical production and diverse brands.
- Benefits: Competitive salary, long-term career prospects, and the chance to make a real impact.
- Other info: Full-time office-based role in Sheffield with opportunities for collaboration and growth.
- Why this job: Join a growing business and drive innovation in e-commerce solutions.
- Qualifications: Experience in managing e-commerce platforms and strong analytical skills required.
The predicted salary is between 40000 - 50000 £ per year.
About the Company
Our client is an established and growing UK-based manufacturer with a strong focus on sustainable products and ethical production. Working with a diverse portfolio of B2B and B2C brands, they supply a broad range of customised products to global organisations, charities, cultural institutions, and independent businesses. As part of their continued growth, they are looking for an experienced E-Commerce Manager to drive digital performance and support ambitious expansion plans.
The Role
We are seeking a commercially minded, data-driven E-Commerce Manager to take ownership of multiple online platforms and lead initiatives that improve digital performance, customer experience, and revenue growth. This role will focus on website optimisation, conversion rate improvement, analytics, CRM management, and the development of new print-on-demand e-commerce solutions. Working closely with Sales, Operations, Marketing, and Production teams, you will play a key role in delivering an exceptional online customer journey while improving internal efficiencies. This is a full-time, office-based position in the Sheffield area.
Key Responsibilities
- Website & Conversion Optimisation
- Manage the design, build, launch, and ongoing optimisation of e-commerce websites.
- Improve website user experience (UX) and user interface (UI), including landing pages, product pages, and checkout journeys.
- Optimise conversion funnels across multiple brands and customer journeys.
- Support the development of print-on-demand and customisation platforms.
- Sales & Operations Collaboration
- Automate sales and administrative workflows where possible.
- Improve lead quality through enhanced enquiry and qualification processes.
- Work with internal teams to streamline order processing from enquiry through to production.
- CRM & Digital Marketing
- Grow and maintain customer databases.
- Develop and manage lifecycle email marketing and remarketing campaigns.
- Support customer retention and lead nurturing initiatives through marketing automation.
- Analytics & Reporting
- Monitor key performance metrics including website conversions, cost per lead, and quote-to-order ratios.
- Build dashboards and reporting tools to provide actionable insights for senior management.
- Analyse customer behaviour and recommend improvements to maximise online performance.
Success Measures
Success in this role will be demonstrated through:
- Successful launch and optimisation of new e-commerce platforms.
- Measurable increases in online revenue and conversion rates.
- Improved lead quality and quote-to-order performance.
- Delivery of comprehensive reporting and business intelligence dashboards.
- Enhanced collaboration between digital, sales, and operational functions.
About You
The ideal candidate will have:
- Proven experience managing B2B and/or B2C e-commerce platforms.
- Strong expertise in conversion rate optimisation (CRO) and UX/UI improvements.
- Experience with CRM systems and marketing automation platforms such as HubSpot or Mailchimp.
- Familiarity with website content management systems, including WordPress or similar platforms.
- Experience with print-on-demand or product customisation software is advantageous.
- Excellent analytical skills with the ability to interpret data and identify commercial opportunities.
- A proactive, commercially focused mindset with a passion for continuous improvement.
- Strong communication skills and the ability to work effectively across multiple departments.
- The ability to manage priorities independently while supporting wider business objectives.
What We're Looking For
This role would suit someone who enjoys taking ownership, solving problems, and collaborating across teams to achieve results. The successful candidate will be willing to step in and support colleagues when needed, contribute ideas for improvement, and help drive the business forward through innovation and operational excellence.
Additional Information
- Full-time, permanent position.
- Office-based role in the Sheffield area (5 days per week).
- Occasional travel may be required.
- Competitive salary dependent on experience.
- Opportunity to join a growing business with excellent long-term career prospects and the chance to make a significant impact on digital growth.
Locations
E-Commerce Manager in Sheffield, Yorkshire employer: OBR Group Limited
Our client is an exceptional employer, offering a dynamic work environment in Sheffield that prioritises sustainability and ethical production. With a strong focus on employee growth, they provide opportunities for professional development and innovation, allowing you to make a meaningful impact on digital performance and customer experience. Join a collaborative team where your contributions are valued, and enjoy a competitive salary alongside the chance to be part of a growing business with ambitious expansion plans.
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce Manager in Sheffield, Yorkshire
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like OBR Group Limited are looking for when hiring for a E-Commerce Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to OBR Group Limited for the E-Commerce Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at OBR Group Limited as a E-Commerce Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out OBR Group Limited’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a E-Commerce Manager.
We think you need these skills to ace E-Commerce Manager in Sheffield, Yorkshire
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at OBR Group Limited, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with OBR Group Limited's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at OBR Group Limited. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at OBR Group Limited
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that OBR Group Limited uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at OBR Group Limited. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
