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- Tasks: Set up and troubleshoot computer hardware and software while providing top-notch support.
- Company: Join a leading tech firm with a focus on innovation and teamwork.
- Benefits: Competitive pay, potential for overtime, and opportunities for career growth.
- Why this job: Gain hands-on experience in tech while making a real difference in customer satisfaction.
- Qualifications: 1-3 years of computer support experience and basic troubleshooting skills required.
- Other info: Work in a dynamic environment with potential for contract-to-hire opportunities.
The predicted salary is between 30000 - 42000 £ per year.
This job req is subject to overtime discounts (0.95x exempt; 1.35x non-exempt) and a 10% discount after six months of service.
Must be a US Citizen!
Work Address: Warwick, RI area; exact location was not provided as this is a government site.
Temp to perm possible.
Shift: Mon – Fri, 3‑11pm.
Driving or Non-Driving: Non‑Driving but may have to drive between sites.
Duration: 12 months – possible extension if needed.
Targeted Start date: ASAP.
Prescreen Questions:
- How many years’ experience do you have with computer hardware set up?
- How many years’ experience do you have with basic hardware troubleshooting experience?
- How many years’ experience do you have with basic software troubleshooting experience?
- Do you have an A+ Certification?
- Being fully vaccinated is required for this position.
- Will your candidate meet these qualifications by the start date?
- Have you ever worked for *** as a FTE or Contractor? If so who and when? Did you leave on good terms?
- Are you at least 18 years of age?
- Are you comfortable with a later shift?
Job Responsibilities:
- Computer hardware set up, basic hardware and software troubleshooting skills.
- Provides support for software, hardware and networking support for desktops, laptops and servers.
- Provides maintenance and support on legacy products.
- Supports Core, server products.
- Performs disk replacement on enterprise storage products.
- Installs and maintains PCs and associated software, networks, servers and peripherals.
- Supports network products from operational and maintenance perspectives.
- Performs installs, moves, adds and changes as required.
- Tests and certifies PCs, networks, servers and client approved applications.
- Provides follow‑up on problems or escalation.
- Maintains a high degree of professionalism in actions, demeanor and dress.
- Ensures customer satisfaction throughout the service delivery transaction.
- Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.
Job Description:
1‑3 year computer support experience, basic hardware and software skills. Good work ethic, good organizational skills. As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer‑related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low‑end servers at customer sites, and/or depot locations. This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re‑imaging of PCs/laptops, and installing and optimizing HW/SW networking products.
Field Engineer 3 in Warwick employer: ObjectWin Technology
Contact Detail:
ObjectWin Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer 3 in Warwick
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Even if it’s a tech role, looking professional can make a great first impression. Choose an outfit that reflects the company culture while still being smart and tidy.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Field Engineer 3 in Warwick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Engineer 3 role. Highlight your experience with computer hardware and software troubleshooting, as well as any relevant certifications like A+. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Mention your work ethic and organisational skills, and don’t forget to show your enthusiasm for the role and our company.
Answer Prescreen Questions Thoughtfully: Take your time with the prescreen questions. Be honest about your experience with computer hardware and software, and make sure to mention if you have an A+ Certification. This is your opportunity to stand out from the crowd!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at ObjectWin Technology
✨Know Your Tech Inside Out
Make sure you brush up on your computer hardware and software troubleshooting skills. Be ready to discuss your experience with setting up hardware and any specific challenges you've faced. This role requires a solid understanding of desktop and laptop support, so be prepared to share relevant examples.
✨Show Off Your Certifications
If you have an A+ Certification, flaunt it! This is a great way to demonstrate your technical knowledge and commitment to the field. If you don’t have it yet, consider mentioning any plans to obtain it soon, as it shows your dedication to professional development.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific troubleshooting scenarios. Think about past experiences where you resolved issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Dress the Part and Stay Professional
Even though this is a tech role, maintaining a professional appearance is key. Dress appropriately for the interview and remember to convey professionalism in your demeanor. This will help you make a positive impression and show that you take the opportunity seriously.