SaaS Service Delivery Lead — Fintech (UK)

SaaS Service Delivery Lead — Fintech (UK)

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Objectway

At a Glance

  • Tasks: Lead a service team to ensure top-notch delivery of SaaS services in fintech.
  • Company: Join Objectway, a leader in fintech solutions for Wealth and Investment Management.
  • Benefits: Competitive salary, career growth, and a dynamic work environment.
  • Other info: Exciting opportunity for continuous improvement and innovation in service delivery.
  • Why this job: Make a real impact in a fast-paced fintech setting while enhancing client satisfaction.
  • Qualifications: 5+ years in service management with SaaS experience, especially in fintech.

The predicted salary is between 60000 - 80000 £ per year.

Objectway is looking for a SaaS Operations / Service Manager to oversee effective delivery and management of their SaaS Services serving Wealth and Investment Management companies in the UK. The role requires leading a service team, ensuring adherence to SLAs, and driving continuous improvement in service delivery.

The ideal candidate will have a minimum of 5 years in service management with a strong background in SaaS environments, particularly in fintech. This position offers an exciting opportunity to work in a fast-paced setting while fostering client satisfaction.

SaaS Service Delivery Lead — Fintech (UK) employer: Objectway

Objectway is an exceptional employer that champions innovation and excellence in the fintech sector. With a strong focus on employee growth, we offer comprehensive training and development opportunities, fostering a collaborative work culture that values teamwork and client satisfaction. Located in the vibrant UK market, our team enjoys a dynamic environment where creativity and initiative are rewarded, making it a truly rewarding place to advance your career.

Objectway

Contact Details:

Objectway Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land SaaS Service Delivery Lead — Fintech (UK)

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Objectway. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace SaaS Service Delivery Lead — Fintech (UK)

Service Management
SaaS Operations
Client Satisfaction
Team Leadership
SLAs Adherence
Continuous Improvement
Fintech Knowledge

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Objectway.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Objectway's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Objectway

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Objectway.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Objectway will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Objectway employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.