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For Companies At a Glance
- Tasks: Support the reception team and ensure excellent customer service daily.
- Company: Join Obex Dental, a vibrant and growing dental company with multiple practices.
- Benefits: Enjoy competitive pay, up to 30 days annual leave, and career progression opportunities.
- Why this job: Be part of a supportive team where no two days are the same and make a real impact.
- Qualifications: GCSE Maths and English required; 3 years admin and 2 years office experience needed.
- Other info: Full-time role with alternate Saturdays; clean driving licence and willingness to travel essential.
The predicted salary is between 22800 - 28800 £ per year.
Overview
DENTAL RECEPTIONIST
Obex Dental is a growing fast paced dental company where no two days are the same. Join a supportive and vibrant team at one of our twelve practices across Herts and Beds. Our Hitchin Dental practice is looking for a Dental Receptionist. No dental experience is necessary, just a fantastic attitude, confident with patients and delighted to offer excellent customer service. After your successful probation we will support you through the next steps in progressing your career.
Job Types: Full-time, Permanent
Pay: From £12.25 per hour
Schedule: 1 day off during the week, which will be allocated.
Alternate Saturdays: 08:00am to 13:30pm
Location: Hitchin, Hertfordshire (obex dental in multiple practices across Herts and Beds)
Responsibilities
- To support the Head Receptionist and Senior Receptionist in the day-to-day running of the practice.
- To complement the dental team by performing extended duties as per experience and training received and in accordance with the needs of the practice.
- To act as an essential part of the team, setting the standard for excellence in your reception tasks.
- To support, mentor and develop trainee receptionists to enable them to reach their full potential and deliver training in line with business requirements, processes, and standards.
Education and Qualifications
- GCSE or equivalent (required). GCSE Maths and English.
- Willingness to travel.
- Clean driving licence.
- Experience: Administrative: 3 years (required); Office: 2 years (required)
- Work Location: In person
Benefits
- Rewarding pay structure for all employees
- Annual leave entitlement rising to a maximum of 30 days (plus bank holidays per annum with service)
- Senior receptionist roles with progression within your role and potential to become a Practice Manager
- Rewards and recognition programme with high profile events
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Dental Receptionist employer: Obex Dental
Contact Detail:
Obex Dental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist
✨Tip Number 1
Familiarise yourself with the dental industry and common terminology. Even though no prior experience is required, having a basic understanding of dental procedures and terms can help you communicate effectively with both patients and the dental team.
✨Tip Number 2
Showcase your customer service skills during any interactions. Since the role emphasises excellent customer service, be prepared to discuss specific examples of how you've provided outstanding service in previous roles.
✨Tip Number 3
Highlight your administrative experience. With a requirement of three years in an administrative role, be ready to discuss how your organisational skills and attention to detail will contribute to the smooth running of the practice.
✨Tip Number 4
Demonstrate your willingness to learn and grow. Since the position offers opportunities for progression, express your enthusiasm for developing your skills and advancing within the company during your conversations.
We think you need these skills to ace Dental Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Dental Receptionist position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV: Create a CV that showcases your administrative and office experience, particularly focusing on any customer service roles. Emphasise your ability to work in a fast-paced environment and your willingness to support and mentor others.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your positive attitude and confidence in dealing with patients, as well as your commitment to providing excellent customer service.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at Obex Dental
✨Show Your Customer Service Skills
As a Dental Receptionist, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in previous roles. Highlight your ability to handle difficult situations with a positive attitude.
✨Demonstrate Team Spirit
Obex Dental values teamwork, so be ready to discuss how you work well with others. Share experiences where you've supported colleagues or contributed to a team goal, showing that you're a collaborative and supportive team member.
✨Be Ready to Learn
Since no dental experience is necessary, express your eagerness to learn and grow within the role. Mention any relevant training or skills you've acquired in previous jobs that could help you adapt quickly to the dental environment.
✨Prepare Questions About the Role
Having questions ready shows your interest in the position and the company. Ask about the training process for new receptionists or how the team collaborates to ensure excellent patient care. This demonstrates your proactive approach and enthusiasm for the role.