At a Glance
- Tasks: Create unforgettable experiences for guests as the welcoming face of our hotel.
- Company: Join Crerar Hotels, where passion meets hospitality in stunning locations.
- Benefits: Earn £12.71/hour, enjoy health rewards, and access instant wages with Wagestream.
- Other info: Work in breathtaking locations and enjoy exclusive discounts at our hotels.
- Why this job: Be part of a caring team that values you and offers amazing career growth.
- Qualifications: Friendly, efficient, and motivated individuals with excellent communication skills.
The predicted salary is between 26400 - 26400 £ per year.
Join Crerar Hotels – Where Passion Meets Hospitality! Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.
As a Receptionist at Crerar Hotels, are you friendly, efficient, and motivated? If you thrive as the welcoming face of the hotel and take pride in being the first point of contact, you'll be a perfect fit for our customer-focused reception team. We’re looking for someone who excels at creating fantastic customer experiences, with a professional appearance, excellent communication skills, and a strong phone manner. A can-do attitude and experience in the hospitality industry will give you a strong advantage.
Your responsibilities will include:
- Delivering high-quality service
- Managing guest enquiries
- Answering calls
- Handling daily banking tasks
- Working with hotel booking and CRM systems
With a quick learning ability and confidence in upselling the hotel’s amenities, you’ll play a vital role in ensuring our guests have a memorable stay.
Why Work with Us? On top of the fantastic benefits below, we offer a salary/hourly rate of £12.71. At Crerar Hotels, we truly value our team, and that’s why we offer:
- Wagestream – Get instant access to your earned wages when you need them.
- YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
- Echo – Our brand-new communications platform keeps you connected and engaged.
- Career Development – We invest in our people with fantastic training and progression opportunities.
- Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
- Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
- Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!
Be Part of Something Special. Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!
Hotel Receptionist in Oban employer: Oban Bay Hotel
At Crerar Hotels, we pride ourselves on being an exceptional employer that values our team members and fosters a supportive work culture. With competitive pay, instant access to earned wages, and a strong focus on career development, we provide our employees with the tools they need to thrive in the hospitality industry. Working in stunning locations across Scotland and the Lake District, you'll not only enjoy exclusive discounts but also be part of a team dedicated to creating unforgettable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Oban
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings at Crerar Hotels or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, let your friendly and motivated side shine through. Remember, they’re looking for someone who can create fantastic customer experiences.
✨Tip Number 3
Practice makes perfect! Brush up on your communication skills and phone manner. You want to sound confident and professional when handling guest enquiries or answering calls.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at Crerar Hotels right there.
We think you need these skills to ace Hotel Receptionist in Oban
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can create unforgettable experiences for our guests.
Tailor Your Application:Make sure to tailor your application specifically for the Hotel Receptionist role at Crerar Hotels. Highlight your relevant experience, especially in customer service, and mention any skills that align with what we’re looking for, like excellent communication and a friendly phone manner.
Keep It Professional:While we love a bit of personality, remember to keep your application professional. Use clear language, check your spelling and grammar, and ensure your formatting is neat. First impressions count, and we want to see that you take pride in your work!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Crerar Hotels. We can’t wait to hear from you!
How to prepare for a job interview at Oban Bay Hotel
✨Know the Company
Before your interview, take some time to research Crerar Hotels. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond to make someone’s day better – this will demonstrate your suitability for the role.
✨Practice Your Communication Skills
Excellent communication is key in this role. Practice speaking clearly and confidently, especially over the phone. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts and answering common interview questions.
✨Dress the Part
First impressions matter, especially in hospitality. Make sure to dress professionally for your interview. A smart appearance reflects your understanding of the industry and shows that you take the opportunity seriously. Plus, it’ll boost your confidence!
