At a Glance
- Tasks: Support Reception, Housekeeping, and Food & Beverage operations to create unforgettable guest experiences.
- Company: Join Crerar Hotels, a leader in the hospitality industry with stunning locations.
- Benefits: Instant wage access, health rewards, career development, and exclusive discounts at our hotels.
- Other info: Work in breathtaking locations across Scotland and the Lake District.
- Why this job: Be part of a dynamic team making a real difference in guests' stays every day.
- Qualifications: A positive attitude and passion for customer service are essential; experience is a bonus.
The predicted salary is between 20000 - 25000 £ per year.
Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you're experienced in hospitality or looking to take the next step in your career, we have fantastic opportunities across our stunning hotels in Scotland and the Lake District.
Join our team at Oban Bay Hotel as a General Assistant, a vital member of the hotel team supporting Reception, Housekeeping, and Food & Beverage operations. This varied and hands-on role is perfect for someone who enjoys delivering excellent guest service, thrives in a fast-paced environment, and is happy to work across different departments to ensure our guests enjoy an exceptional stay.
You'll play an important part in creating memorable experiences by assisting guests, supporting the smooth running of hotel operations, maintaining high standards throughout the property, and working collaboratively with colleagues across all areas of the hotel. Previous hospitality experience is beneficial, but a positive attitude, flexibility, and a passion for customer service are what matter most.
Why Work with Us?
- Wagestream – Get instant access to your earned wages when you need them.
- YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
- Echo – Our communications platform keeps you connected, informed, and engaged.
- Career Development – We invest in our people with fantastic training and progression opportunities.
- Employee Recognition & Reward Scheme – Celebrating anniversaries from 1 year onwards with awards, vouchers, and additional holiday days.
- Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
- Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular.
Be Part of Something Special
If you're a team player with a passion for hospitality and a desire to make a difference every day, we'd love to hear from you. Apply now and start your journey with Crerar Hotels!
General Assistant - Reception, Waiter, Housekeeping in Oban employer: Oban Bay Hotel
Crerar Hotels is an exceptional employer that prioritises the well-being and development of its team members. With a strong focus on career progression, comprehensive training opportunities, and a supportive work culture, employees can thrive in a dynamic environment while enjoying exclusive discounts at stunning locations across Scotland and the Lake District. Join us at Oban Bay Hotel, where your passion for hospitality will be celebrated and rewarded, making every day a chance to create unforgettable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant - Reception, Waiter, Housekeeping in Oban
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings at Crerar Hotels or can put in a good word for you.
✨Tip Number 2
Show your personality during interviews! Crerar Hotels values a positive attitude and passion for customer service, so let your enthusiasm shine through when you chat with them.
✨Tip Number 3
Be flexible and open-minded. Since the General Assistant role involves various tasks, showing that you're willing to jump into different departments will make you stand out.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed and shows your genuine interest in joining the Crerar Hotels team.
We think you need these skills to ace General Assistant - Reception, Waiter, Housekeeping in Oban
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share any experiences or moments that made you realise this is the career for you. We want to see your enthusiasm and how you can contribute to creating unforgettable guest experiences.
Tailor Your Application:Make sure to customise your application for the General Assistant role. Highlight relevant skills and experiences that align with the job description. We appreciate when candidates take the time to connect their background with what we’re looking for at Crerar Hotels.
Keep It Clear and Concise:While we love a good story, keep your application straightforward and to the point. Use clear language and avoid jargon. This helps us quickly understand your qualifications and why you’d be a great fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details about the role and our amazing company culture there!
How to prepare for a job interview at Oban Bay Hotel
✨Know the Company
Before your interview, take some time to research Crerar Hotels. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since the role involves delivering excellent guest service, be prepared to share specific examples from your past experiences where you went above and beyond for a customer. Highlighting your ability to handle difficult situations with a positive attitude will impress the interviewers.
✨Demonstrate Flexibility and Team Spirit
The job requires working across different departments, so be ready to discuss how you've successfully collaborated with others in previous roles. Emphasise your adaptability and willingness to pitch in wherever needed, as this is crucial in a fast-paced environment like hospitality.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a General Assistant. This shows that you're engaged and serious about the position, plus it gives you valuable insights into the role.