At a Glance
- Tasks: Lead a dynamic restaurant team to deliver exceptional service and maintain high standards.
- Company: Join Oatlands Park Hotel, a luxury hotel setting new standards in hospitality.
- Benefits: Enjoy free meals, uniform, 28 days leave, and friends and family rates.
- Other info: Work in a stunning location with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team creating memorable dining experiences for guests.
- Qualifications: 2+ years in luxury restaurants, GCSEs in maths and English, and a passion for service.
The predicted salary is between 25000 - 30000 £ per year.
Oatlands Park Hotel is hiring for an experienced Restaurant Supervisor. Looking for your next opportunity? Keep reading!
ABOUT US
Oatlands Park Hotel are currently on a drive to set the standards of excellence in the luxury sector of the hotel industry, one of Surrey’s most dynamic and successful industries.
Located in a stunning setting in Weybridge, the hotel employs some of the most skilled, professional and dedicated people that the industry has to offer.
We understand that every Guest is unique and our team strives to create individual moments of service excellence for our business and leisure travellers.
Each member of the team is an ambassador of our Company values: Teamwork, Integrity, Mutual Respect, Honesty, Passion for Service and Continual Improvement.
JOB OVERVIEW
Reporting to the Restaurant Manager, as Restaurant Supervisor you will assist in ensuring the smooth running of the restaurant, maintaining high service standards and maximising sales by leading and motivating the restaurant team.
- MAIN RESPONSIBILITIES
- Ensure service staff provide customers with prompt, professional, efficient service
- Ensure immaculate personal presentation of all service staff, adhering to company dress code.
- Ensuring cash handling procedures are adhered to and that customer billing is correct.
- Maintain full and comprehensive knowledge of the menu, specials etc, able to advise customers and service staff on all dishes offered.
- Strive to continuously improve customer service.
- Achieve targets and objectives set.
- Ensure that restaurant is set up for service, monitoring, supporting and assisting waiting staff.
- Ensure the restaurant runs smoothly, maintaining high standards of provision and service.
- Deal efficiently and effectively with customer complaints and operational issues.
- Monitor and maintain stock levels to operational requirements.
- Provide inspiring and motivational leadership.
- Monitor staff sickness, absence and time-keeping ensuring adherence to company rules and procedures.
- Ensure that all staff comply with the statutory and company Health Safety & policies and procedures.
- Assist in the Induction of new employees.
- To assist with training of new and existing staff.
- To set up the restaurant according to the function sheets.
SKILLS & SPECIFICATIONS
- 2 + years restaurant experience in 4/5 star/luxury hotel restaurants.
- Experience of working with multi-cultural teams.
- Team Player.
- Enthusiastic and energetic
- Passionate about customer service
- Immaculate personal presentation
- To live no further than a 30-mile radius from the hotel and be a driver
EDUCATION & QUALIFICATIONS
- 5 GCSE grade A-C including maths and English or equivalent.
- Other relevant professional qualification (food & beverage related).
- Food hygiene and appropriate HS&E & First Aid accreditation/certification.
BENEFITS
- Uniform
- 28 days annual leave
- Free meals on duty
- Free parking
- Friends and family rates.
- #J-18808-Ljbffr
Restaurant Supervisor in Weybridge employer: Oatlands Park Hotel
Oatlands Park Hotel is an exceptional employer, offering a vibrant work culture where teamwork and dedication are celebrated. With flexible hours and benefits like free meals on duty, employees enjoy a supportive environment that fosters personal growth and development in the luxury hospitality sector. Located in the picturesque Weybridge, this role provides unique opportunities to thrive in a prestigious setting while enjoying exclusive perks for staff and their families.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor in Weybridge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Oatlands Park Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Oatlands Park Hotel
Don't be shy about reaching out to Oatlands Park Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Supervisor in Weybridge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Oatlands Park Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Oatlands Park Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
