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- Tasks: Join a vibrant team at Local at the Palace, serving delicious food and drinks.
- Company: Local eatery with a focus on teamwork and excellent customer service.
- Benefits: Flexible hours, friendly work environment, and opportunities for personal growth.
- Why this job: Be part of a passionate team and create memorable experiences for customers.
- Qualifications: No formal qualifications needed, just a love for people and great service.
- Other info: Perfect for those looking to gain experience in hospitality and develop their skills.
The predicted salary is between 24000 - 36000 £ per year.
Zara Thomas is the owner of ‘Local at the Palace,’ a local eatery serving coffee, artisan cheese, wine, fresh juices, smoothies, and pastries. Zara grew up surrounded by the industry through her father, working for him during her youth, which fostered a genuine love for the work. After exploring other jobs in London, she returned to hospitality, progressing from basic roles to management, where she discovered a fondness for responsibility.
Now as a shop owner, Zara values teamwork and prioritizes training and hiring individuals who are "people lovers," emphasizing the importance of excellent customer service. Zara’s dad has been in the industry for as long as she can remember, and she worked for him during weekends and holidays. Without even realising, she fell in love with the job.
Zara started to do something else and then found herself doing this job. She moved into London and did other jobs such as waitressing, shop assistant, supervisor, assistant manager, and manager roles. It got to the point where she could do all the jobs, but she would enjoy having a place of her own.
At the beginning when she started in hospitality, she had experience but had not had much responsibility at her workplace. After being a supervisor and then subsequently a manager, she found that she enjoyed the extra responsibility. Now being a shop owner, Zara can do all the roles but work with her team, but she is also their boss, even though there is a fine line. It is a beautiful position to find herself in.
You may not need many big qualifications to own a shop but if you did want to go for something then GCSEs and A-Levels are useful. Zara now says to people that she hires that she does not hire CVs, she hires people. Her main responsibility as an owner and a manager is to make sure that people are trained. In every single level of hospitality, this needs to be top notch. What she expects from people who work for her is to be people lovers. This can be quite difficult at times, but she is looking for people to treat people nicely and to smile. Hospitality is all about treating people well.
Store Owner – Local At The Palace in London employer: OAT Futures
Contact Detail:
OAT Futures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Owner – Local At The Palace in London
✨Tip Number 1
Get to know the local scene! Visit places like 'Local at the Palace' and chat with the staff. Building connections in the community can lead to job opportunities that aren't advertised.
✨Tip Number 2
Show your passion for hospitality! When you meet potential employers, share your love for customer service and teamwork. Zara values people lovers, so let your enthusiasm shine through!
✨Tip Number 3
Don’t just rely on CVs! When you apply, focus on your personality and how you connect with others. Zara hires people, not just qualifications, so be yourself and highlight your interpersonal skills.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. It’s a great way to get noticed and show us you’re serious about joining the team in the hospitality industry.
We think you need these skills to ace Store Owner – Local At The Palace in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share your experiences and what makes you excited about working in a local eatery like 'Local at the Palace'. We want to see that you're not just looking for a job, but that you genuinely care about providing excellent customer service.
Highlight Your Teamwork Skills: Zara values teamwork, so make sure to mention any experiences where you've worked well with others. Whether it's in previous jobs or group projects, we want to know how you contribute to a positive team environment. Remember, we're all about people lovers here!
Keep It Personal: Zara hires people, not CVs, so don’t be afraid to inject some personality into your application. Share a bit about yourself, your journey in hospitality, and why you want to be part of our team. We’re looking for genuine connections, so let us get to know the real you!
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can consider you for the role. Plus, it shows you’re proactive and keen to join our team at 'Local at the Palace'!
How to prepare for a job interview at OAT Futures
✨Show Your Passion for Hospitality
Zara values genuine love for the industry, so make sure to express your enthusiasm for hospitality during the interview. Share personal stories that highlight your experiences and how they shaped your passion for customer service.
✨Emphasise Teamwork Skills
Since Zara prioritises teamwork, be prepared to discuss your experiences working in teams. Highlight specific examples where you contributed to a positive team environment or helped resolve conflicts, showcasing your ability to collaborate effectively.
✨Demonstrate Customer Service Excellence
Zara is looking for 'people lovers', so come ready with examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond to ensure a customer's satisfaction and be ready to share those stories.
✨Be Authentic and Personable
Zara hires people, not CVs, so let your personality shine through. Be yourself during the interview, and don't hesitate to show your friendly side. A warm smile and genuine conversation can go a long way in making a great impression.
