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- Tasks: Manage client requests for serviced apartments and ensure top-notch guest experiences.
- Company: Oasis Corporate Housing, a fun and fast-paced remote work environment.
- Benefits: Home office setup provided, flexible working hours, and engaging projects.
- Why this job: Join a dynamic team and make a real difference in guest satisfaction.
- Qualifications: 4 years of account management experience; university degree preferred but not essential.
- Other info: Perfect for self-motivated individuals who thrive in a fast-paced setting.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Oasis Corporate Housing seeks energetic, outgoing individuals who want to work in a fun, fast-paced environment, facilitating superior guest experiences. This is a full-time home-office-based position from the team member’s remote home office (all home office furniture and equipment will be provided).
Roles and Responsibilities:
- First Priority: Receive and qualify client requests for serviced apartment needs predominantly within your designated region, but also for other international regions when needed. Identify the best serviced apartment options available, negotiate with suppliers, and confirm availabilities, amenities, packages, and pricing.
- Create client proposals for each inquiry.
- Create and remit the required booking documentation to the Oasis operations and accounts department.
- Conduct guest “touch-point” calls and/or emails to ensure a positive guest experience.
- Participate in the After-hours maintenance emergency “on-call” rotation.
- Second Priority: Assist with misc. special projects.
- Assist with customer service-related calls and/or emails, and resolve any issues reported in an immediate and timely manner.
Qualifications:
- A minimum of 4 years of business-to-business account management and support.
- A University degree is preferred but not necessary.
Specific Job Knowledge and Ability:
- High degree of self-discipline and accountability to excel while working from home.
- Exceptional independent problem-solving skills.
- Extremely well-organized working style.
- Excellent telephone skills and manner; ability to interact, in a friendly and professional manner, with fellow employees and clients of the company via phone and in person.
- Ability to thrive in an ultra-fast-paced environment.
- Ability to use Microsoft WORD, Excel, and PowerPoint.
- Ability to communicate clear, concise, and kind manner, via email and phone.
Compensation: As an independent contractor, any taxes, benefits, social charges, or other required charges are the responsibility of the independent contractor.
*Please send resume to beckie@staywithoasis.com
Account Manager EMEA (UK preferred) in Stoke-on-Trent employer: Oasis
Contact Detail:
Oasis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager EMEA (UK preferred) in Stoke-on-Trent
✨Tip Number 1
Get to know the company inside out! Research Oasis Corporate Housing and understand their values, services, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Account Manager role. Plus, it’s a great way to get your name out there!
✨Tip Number 3
Practice your pitch! Prepare a short, engaging introduction about yourself and your experience in account management. Make sure to highlight your problem-solving skills and ability to thrive in fast-paced environments – these are key for the role!
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a networking chat, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Account Manager EMEA (UK preferred) in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in business-to-business account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for this fun, fast-paced environment. Don’t forget to mention your problem-solving skills and ability to thrive under pressure.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and friendly – just like we would when chatting with clients!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Oasis
✨Know Your Stuff
Before the interview, make sure you understand Oasis Corporate Housing's services and how they operate. Familiarise yourself with their serviced apartment offerings and think about how your experience in account management can help meet client needs.
✨Show Off Your People Skills
As an Account Manager, you'll be interacting with clients regularly. Prepare examples of how you've successfully managed client relationships in the past. Highlight your ability to communicate clearly and kindly, as this will be crucial for ensuring a positive guest experience.
✨Be Ready for Problem-Solving
Expect questions that assess your problem-solving skills. Think of specific instances where you've resolved issues quickly and effectively. This will demonstrate your ability to thrive in a fast-paced environment and handle any challenges that may arise.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the types of projects you might work on, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.