At a Glance
- Tasks: Manage client requests for serviced apartments and ensure top-notch guest experiences.
- Company: Oasis Corporate Housing, a fun and fast-paced remote work environment.
- Benefits: Home office setup provided, flexible working hours, and engaging projects.
- Other info: Perfect for self-motivated individuals who thrive in a fast-paced setting.
- Why this job: Join a dynamic team and make a real difference in guest satisfaction.
- Qualifications: 4 years of account management experience; university degree preferred but not essential.
The predicted salary is between 36000 - 60000 € per year.
Oasis Corporate Housing seeks energetic, outgoing individuals who want to work in a fun, fast-paced environment, facilitating superior guest experiences. This is a full-time home-office-based position from the team member’s remote home office (all home office furniture and equipment will be provided).
Roles and Responsibilities:
- First Priority: Receive and qualify client requests for serviced apartment needs predominantly within your designated region, but also for other international regions when needed. Identify the best serviced apartment options available, negotiate with suppliers, and confirm availabilities, amenities, packages, and pricing.
- Create client proposals for each inquiry.
- Create and remit the required booking documentation to the Oasis operations and accounts department.
- Conduct guest “touch-point” calls and/or emails to ensure a positive guest experience.
- Participate in the After-hours maintenance emergency “on-call” rotation.
- Second Priority: Assist with misc. special projects.
- Assist with customer service-related calls and/or emails, and resolve any issues reported in an immediate and timely manner.
Qualifications:
- A minimum of 4 years of business-to-business account management and support.
- A University degree is preferred but not necessary.
Specific Job Knowledge and Ability:
- High degree of self-discipline and accountability to excel while working from home.
- Exceptional independent problem-solving skills.
- Extremely well-organized working style.
- Excellent telephone skills and manner; ability to interact, in a friendly and professional manner, with fellow employees and clients of the company via phone and in person.
- Ability to thrive in an ultra-fast-paced environment.
- Ability to use Microsoft WORD, Excel, and PowerPoint.
- Ability to communicate clear, concise, and kind manner, via email and phone.
Compensation: As an independent contractor, any taxes, benefits, social charges, or other required charges are the responsibility of the independent contractor.
*Please send resume to beckie@staywithoasis.com
Account Manager EMEA (UK preferred) in Hemel Hempstead employer: Oasis
Oasis Corporate Housing is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those who thrive in fast-paced environments. With a strong emphasis on employee growth and development, team members enjoy the flexibility of a home-office setup while receiving all necessary equipment to ensure their success. The company prioritises superior guest experiences, making it a rewarding place to work for individuals passionate about customer service and relationship management.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager EMEA (UK preferred) in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Oasis Corporate Housing and understand their services inside out. Be ready to discuss how your experience aligns with their needs, especially in providing superior guest experiences.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Oasis Corporate Housing.
We think you need these skills to ace Account Manager EMEA (UK preferred) in Hemel Hempstead
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the energetic and outgoing side of you that fits perfectly with our fun, fast-paced environment.
Tailor Your Experience:Make sure to highlight your relevant experience in account management. We’re looking for someone who can handle client requests like a pro, so give us examples of how you've done this in the past!
Be Clear and Concise:We love clear communication, so keep your application straightforward. Use bullet points if needed, and make sure to convey your skills and experiences in a way that's easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Oasis
✨Know Your Stuff
Before the interview, make sure you understand Oasis Corporate Housing's services and how they operate. Familiarise yourself with their serviced apartment offerings and think about how your experience aligns with their needs. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Problem-Solving Skills
Since the role requires exceptional independent problem-solving skills, prepare examples from your past experiences where you've successfully resolved issues. Be ready to discuss how you handled challenges in a fast-paced environment, as this will demonstrate your ability to thrive under pressure.
✨Practice Your Communication Style
Given the importance of excellent telephone skills and a friendly manner, practice your communication style before the interview. You might want to do mock calls or role-play scenarios with a friend to ensure you come across as professional yet approachable during the actual interview.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask about the company culture, team dynamics, and expectations for the Account Manager role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
