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- Tasks: Manage client requests for serviced apartments and ensure top-notch guest experiences.
- Company: Oasis Corporate Housing, a fun and fast-paced remote work environment.
- Benefits: Home office setup provided, flexible working hours, and engaging projects.
- Other info: Perfect for self-motivated individuals who thrive in a fast-paced setting.
- Why this job: Join a dynamic team and make a real difference in guest satisfaction.
- Qualifications: 4 years of account management experience; university degree preferred but not essential.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Oasis Corporate Housing seeks energetic, outgoing individuals who want to work in a fun, fast-paced environment, facilitating superior guest experiences. This is a full-time home-office-based position from the team member’s remote home office (all home office furniture and equipment will be provided).
Roles and Responsibilities:
- First Priority: Receive and qualify client requests for serviced apartment needs predominantly within your designated region, but also for other international regions when needed. Identify the best serviced apartment options available, negotiate with suppliers, and confirm availabilities, amenities, packages, and pricing.
- Create client proposals for each inquiry.
- Create and remit the required booking documentation to the Oasis operations and accounts department.
- Conduct guest “touch-point” calls and/or emails to ensure a positive guest experience.
- Participate in the After-hours maintenance emergency “on-call” rotation.
- Second Priority: Assist with misc. special projects.
- Assist with customer service-related calls and/or emails, and resolve any issues reported in an immediate and timely manner.
Qualifications:
- A minimum of 4 years of business-to-business account management and support.
- A University degree is preferred but not necessary.
Specific Job Knowledge and Ability:
- High degree of self-discipline and accountability to excel while working from home.
- Exceptional independent problem-solving skills.
- Extremely well-organized working style.
- Excellent telephone skills and manner; ability to interact, in a friendly and professional manner, with fellow employees and clients of the company via phone and in person.
- Ability to thrive in an ultra-fast-paced environment.
- Ability to use Microsoft WORD, Excel, and PowerPoint.
- Ability to communicate in a clear, concise, and kind manner, via email and phone.
Compensation:
As an independent contractor, any taxes, benefits, social charges, or other required charges are the responsibility of the independent contractor.
*Please send resume to beckie@staywithoasis.com
Account Manager EMEA (UK preferred) in Bath employer: Oasis
Contact Detail:
Oasis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager EMEA (UK preferred) in Bath
✨Tip Number 1
Get to know the company inside out! Research Oasis Corporate Housing and understand their values, services, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly articulate how your experience aligns with the role of Account Manager. Think about specific examples from your past that demonstrate your problem-solving skills and ability to thrive in a fast-paced environment.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insights about the company culture and the role. This can give you an edge in interviews and help you make valuable connections.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a casual chat, send a quick thank-you email. It shows your enthusiasm for the position and keeps you fresh in their minds.
We think you need these skills to ace Account Manager EMEA (UK preferred) in Bath
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the energetic and outgoing side of you that fits perfectly with our fun, fast-paced environment.
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in business-to-business account management and any relevant skills that match the job description.
Be Clear and Concise: We appreciate clarity! Use straightforward language and keep your application concise. This shows us that you can communicate effectively, which is key for this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Oasis
✨Know Your Stuff
Before the interview, make sure you understand Oasis Corporate Housing's services and how they operate. Familiarise yourself with their serviced apartment offerings and think about how your experience aligns with their needs. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Problem-Solving Skills
Since the role requires exceptional independent problem-solving skills, prepare examples from your past experiences where you've successfully resolved issues. Be ready to discuss how you handled challenging situations, especially in a fast-paced environment, as this will demonstrate your ability to thrive under pressure.
✨Practice Your Communication Style
Given the importance of excellent telephone skills and a friendly manner, practice your communication style before the interview. You might want to do mock calls with a friend or family member to ensure you come across as professional yet approachable. Remember, clear and kind communication is key!
✨Prepare for the After-Hours Rotation
Since the role includes participating in an after-hours maintenance emergency on-call rotation, be prepared to discuss your availability and how you would handle emergencies. Think about your approach to managing stress and ensuring guest satisfaction even outside regular hours, as this will highlight your commitment to superior guest experiences.