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- Tasks: Supervise daily operations and ensure top-notch customer service in a high-end gaming centre.
- Company: Join Oasis Retail Services, Northern Ireland's leading Casino experience provider.
- Benefits: Enjoy an attendance bonus, extra holiday for your birthday, and comprehensive training.
- Why this job: Be part of a dynamic team and help create an elegant gaming environment.
- Qualifications: Strong leadership skills and a passion for customer service are essential.
- Other info: Flexible working hours with opportunities for career progression.
The predicted salary is between 28800 - 43200 £ per year.
We are Oasis Retail Services, Northern Ireland\’s leading Casino experience provider and we are looking for a Store Supervisor to work alongside the manager in one of our high end gaming centres.
Oasis has been involved in many aspects of the gaming machine industry and its success and growth have been a direct result of a carefully nurtured reputation and a forward-thinking professional approach. From small beginnings, Oasis is now a significant operation with the main emphasis of its business development being in Northern Ireland and employing circa 150 people.
Our gaming centres are designed to be elegant and comfortable spaces for adults who chose to play gaming machines to enjoy their leisure time. Our gaming centres are all fitted out and maintained to the highest standards to provide our customers with the environment they deserve.
We provide a mixture of the most popular and modern gaming machines available in Northern Ireland, and constantly invest in new equipment to ensure customers are provided with an excellent selection of machines.
Benefits Package
- £ Attendance Bonus –Based on annual sickness
- £ Overtime rate paid
- Extra holiday for your birthday
- £ Late night rate –Extra £ for every hour after midnight
- Company Sick Pay
- Lunch or evening meal provided
- £ Employee of the month scheme
- Company Pension
- Company progression
- Comprehensive training and development
- Job Security
Main Duties
- Ensuring the smooth running of the Branch.
- Ensure high levels of housekeeping and presentation throughout the whole location at all times.
- Ensure high standards of service and hospitality are always delivered to all customers.
- Maintaining high levels of presentation in all areas of work.
- Supervision of customer care staff.
- Ensure staff are neat and correctly always wearing company uniform.
- Ensure staff deliver high standards of customer service and hospitality.
- Assist Branch Manager with weekly collections taking care to follow company procedures.
- Key holder duties and responsibilities
- Ensuring Company policies and procedures are adhered to.
- Ensuring correct completion of all paperwork.
- Be responsible for the security of Company property, reporting anything suspicious immediately.
- Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.
- Adhere to Company policies and procedures relating to health and safety, security, and food hygiene.
- Communicate with customers and other staff effectively.
- Report any machine faults and errors immediately.
- Any other duties as required.
- Generally working within your allocated branch, although there may be requirements to cover in other Oasis Branches.
- Weekend and public holiday cover required.
- Working hours – 38, some flexibility required.
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Store Supervisor employer: Oasis Retail Services LTD
Contact Detail:
Oasis Retail Services LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Get to know the company! Research Oasis Retail Services and understand their values and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the gaming industry. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios specific to a Store Supervisor role. Think about how you'd handle customer service challenges or staff management situations, as these will likely come up.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of flair can make your application stand out from the crowd.
Tailor Your Application: Make sure to tailor your application specifically for the Store Supervisor role at Oasis. Highlight your relevant experience and skills that align with our values and the job description. It shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Oasis Retail Services LTD
✨Know the Company Inside Out
Before your interview, take some time to research Oasis Retail Services. Understand their values, mission, and what makes them a leader in the gaming industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Store Supervisor, delivering high standards of customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting your ability to manage staff and ensure excellent service will set you apart.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and appropriately for the interview. Since Oasis values presentation, showing up in neat attire will demonstrate that you understand the importance of maintaining high standards in the workplace.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations, like managing staff or dealing with customer complaints. Think of scenarios relevant to the role and prepare your responses. This will show that you're ready to tackle the challenges of being a Store Supervisor.