At a Glance
- Tasks: Lead a team to deliver exceptional coffee experiences and maintain high standards.
- Company: Join Costa Coffee, the Nation’s Favourite coffee shop with 50 years of excellence.
- Benefits: Enjoy complimentary coffee, employee discounts, and ongoing training.
- Other info: Flexible hours and opportunities for career progression await you!
- Why this job: Be part of a passionate team and develop your skills in a fun environment.
- Qualifications: Leadership experience and a passion for coffee and customer service.
The predicted salary is between 18900 - 23100 £ per year.
Costa Coffee requires a Team Leader for our store in Victoria Square. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee.
Are you:
- Hardworking?
- Flexible?
- Have a desire to learn new skills?
- Love working as part of a team?
- Passionate about coffee?
Job Types: Full-time, Permanent
Schedule: Fully Flexible
What We Offer:
- Complimentary barista-made coffee on every shift
- Employee discounts across all locations
- Ongoing training and development
- A chance to progress into management
What’s involved?
- Reliability to open and close the store safely and on time.
- Leadership experience in a busy environment.
- Taking the lead on shifts to support your colleagues in delivering unbeatable experiences.
- Drive high standards every time.
- Training new staff.
- Working with your team to maintain health and safety cleanliness across the store.
- A positive outlook, can-do attitude, bags of personality, and passion for delivering excellence in everything you do.
- The communication skills to strike up a good conversation with our customers daily, have a hard-working attitude and multi-tasking skills.
This role is based in Victoria Square Belfast. Costa Coffee is an Equal Opportunity Employer.
Team leader employer: OASIS Group
Costa Coffee is an excellent employer, offering a vibrant work culture in the heart of Tower Centre Ballymena. With fully flexible schedules, generous employee discounts, and comprehensive training programmes, we prioritise your growth and development while ensuring you deliver exceptional coffee experiences to our customers every day.
StudySmarter Expert Advice🤫
We think this is how you could land Team leader
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like OASIS Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to OASIS Group
Don't be shy about reaching out to OASIS Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team leader
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about OASIS Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at OASIS Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
