At a Glance
- Tasks: Lead a team, shape store culture, and drive growth in a dynamic environment.
- Company: Costa Coffee, the Nation’s Favourite coffee shop with 50 years of experience.
- Benefits: Free barista-made coffee, employee discounts, and career development opportunities.
- Other info: Enjoy a supportive team and work in a vibrant shopping centre.
- Why this job: Join a growing brand where you can make an impact and evolve your career.
- Qualifications: Leadership skills and a passion for creating a great customer experience.
The predicted salary is between 31500 - 38500 £ per year.
- Full time, Permanent
Who We Are
Costa Coffee Ireland & Northern Ireland We've 50 years' experience of crafting the finest quality coffee.
From revolutionary methods and commitment to quality to unforgettable successes that have made Costa Coffee the Nation’s Favourite* coffee shop, our story is as unique as our coffee.
But first, let’s start with how every good story should.
At the very beginning.
The Costa Coffee story began back in 1971 when Sergio and Bruno arrived in London with a burning desire to make great tasting co
- Description
- Store Manager – Lead the Way, Shape the Experience
The Role
As Store Manager, you’ll do more than run a store — you’ll shape a team, build a culture, and grow your own career in a brand that’s growing too.
Whether it’s multi-site management, training roles, or something new as we expand, there’s space for ambitious leaders to evolve.
Why Join Us?
- Autonomy to make your store your own
- Career development into senior roles as we grow
- Leadership training and networking opportunities
- Be part of a brand that promotes from within and celebrates progress
What We Offer
- Complimentary barista-made coffee on every shift
- Employee discounts across all locations
- Autonomy to make the store your own
- A supportive leadership team and development opportunities
- A dynamic and people-focused workplace
- This role is based in
- Kennedy Centre
- At the heart of a busy shopping centre with free on site parking available!!.
- Costa Coffee is an Equal Opportunity Employer
- #J-18808-Ljbffr
Store Manager employer: OASIS Group
Costa Coffee is an excellent employer, offering a vibrant work culture in the heart of Tower Centre Ballymena. With fully flexible schedules, generous employee discounts, and comprehensive training programmes, we prioritise your growth and development while ensuring you deliver exceptional coffee experiences to our customers every day.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like OASIS Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like OASIS Group!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at OASIS Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at OASIS Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show OASIS Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at OASIS Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
